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Message #143241
[Bug 1510789] Re: No sound card detected
Nicolae Istratii, as per http://support.hp.com/us-en/drivers/selfservice
/HP-Spectre-13-4000-x360-Convertible-PC/7527520/model/8082197 an update
to your computer's buggy and outdated BIOS is available (F.2C). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.
Thank you for your understanding.
** Tags removed: hp no sound spectre x360
** Tags added: bios-outdated-f.2c
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1510789
Title:
No sound card detected
Status in linux package in Ubuntu:
Incomplete
Bug description:
lsb_release -rd
Description: Ubuntu 15.10
Release: 15.10
apt-cache policy linux-image-generic
linux-image-generic:
Installed: 4.2.0.17.19
Candidate: 4.2.0.17.19
Version table:
*** 4.2.0.17.19 0
500 http://mirror.as43289.net/ubuntu/ wily-proposed/main amd64 Packages
100 /var/lib/dpkg/status
4.2.0.16.18 0
500 http://mirror.as43289.net/ubuntu/ wily/main amd64 Packages
I expect the sound card to be detected without additional modification of boot options.
The sound card is not detected unless the following line in /etc/default/grub is adjusted to look so
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_osi='!Windows 2013' acpi_osi='!Windows 2012'"
and the system is rebooted twice after booting to windows.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-17-generic 4.2.0-17.21
ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
Uname: Linux 4.2.0-17-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: yalok 2422 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Oct 28 07:05:49 2015
HibernationDevice: RESUME=UUID=4b24424f-03e9-4f7f-8670-e714d50eae33
InstallationDate: Installed on 2015-06-20 (129 days ago)
InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Hewlett-Packard HP Spectre x360 Convertible 13
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic.efi.signed root=UUID=5e212365-e902-4afa-bf5f-b0adb8e59763 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.2.0-17-generic N/A
linux-backports-modules-4.2.0-17-generic N/A
linux-firmware 1.149.1
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/19/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.25
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 802D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 58.39
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.25:bd08/19/2015:svnHewlett-Packard:pnHPSpectrex360Convertible13:pvr:rvnHewlett-Packard:rn802D:rvr58.39:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Spectre x360 Convertible 13
dmi.sys.vendor: Hewlett-Packard
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