kernel-packages team mailing list archive

["Daniel M. Lambea" <dmlambea@xxxxxxxxx>]

Public bug reported:

USB keyboard Cougar K500 gaming keyboard has some additional extended
keys, all of them making the keyboard stop responding if pressed under
linux. The device is recovered only by unplugging the USB and plugging
it again.

The keyboard has been tested under Ubuntu 14.04.3 LTS, Ubuntu 15.04 and
Ubuntu 15.10 (the latter running as virtualbox guest). All tests failed
with exactly the same behaviour.

USB ID is: "060b:500a Solid Year".

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-16-generic 4.2.0-16.19 [modified: boot/vmlinuz-4.2.0-16-generic]
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  pinfli     1055 F.... pulseaudio
Date: Thu Oct 29 19:33:23 2015
HibernationDevice: RESUME=UUID=f68f4b91-ea68-4e4b-9a10-8ed5bca2efbe
InstallationDate: Installed on 2015-10-24 (5 days ago)
InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
IwConfig:
 enp0s3    no wireless extensions.
 
 lo        no wireless extensions.
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 060b:500a Solid Year 
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: innotek GmbH VirtualBox
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic root=UUID=523dfd8b-b825-47e3-a116-cb85f901386c ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-16-generic N/A
 linux-backports-modules-4.2.0-16-generic  N/A
 linux-firmware                            1.149
RfKill:
 
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug wily

** Attachment added: "USB sniffer session: keys pressed "asdfasdf", then one extended key to make the device stop responding"
   https://bugs.launchpad.net/bugs/1511511/+attachment/4508698/+files/cougar_k500_asdfasdf.pcapng

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https://bugs.launchpad.net/bugs/1511511

Title:
  USB keyboard stops working after pressing extended key

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  USB keyboard Cougar K500 gaming keyboard has some additional extended
  keys, all of them making the keyboard stop responding if pressed under
  linux. The device is recovered only by unplugging the USB and plugging
  it again.

  The keyboard has been tested under Ubuntu 14.04.3 LTS, Ubuntu 15.04
  and Ubuntu 15.10 (the latter running as virtualbox guest). All tests
  failed with exactly the same behaviour.

  USB ID is: "060b:500a Solid Year".

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-16-generic 4.2.0-16.19 [modified: boot/vmlinuz-4.2.0-16-generic]
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  ApportVersion: 2.19.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pinfli     1055 F.... pulseaudio
  Date: Thu Oct 29 19:33:23 2015
  HibernationDevice: RESUME=UUID=f68f4b91-ea68-4e4b-9a10-8ed5bca2efbe
  InstallationDate: Installed on 2015-10-24 (5 days ago)
  InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
  IwConfig:
   enp0s3    no wireless extensions.
   
   lo        no wireless extensions.
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 002: ID 060b:500a Solid Year 
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: innotek GmbH VirtualBox
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic root=UUID=523dfd8b-b825-47e3-a116-cb85f901386c ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-16-generic N/A
   linux-backports-modules-4.2.0-16-generic  N/A
   linux-firmware                            1.149
  RfKill:
   
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/01/2006
  dmi.bios.vendor: innotek GmbH
  dmi.bios.version: VirtualBox
  dmi.board.name: VirtualBox
  dmi.board.vendor: Oracle Corporation
  dmi.board.version: 1.2
  dmi.chassis.type: 1
  dmi.chassis.vendor: Oracle Corporation
  dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
  dmi.product.name: VirtualBox
  dmi.product.version: 1.2
  dmi.sys.vendor: innotek GmbH

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