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[Bug 1511163] Re: HDMI output no longer works after running updates

 

Tony Primerano, as per http://us.acer.com/ac/en/US/content/drivers an
update to your computer's buggy and outdated BIOS is available (1.13).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it address the issue?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.13

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https://bugs.launchpad.net/bugs/1511163

Title:
  HDMI output no longer works after running updates

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  This seems similar to 1496697 but i can't seem to work around the
  issue by booting without the cable plugged in.  Ubuntu stopped
  recognizing my HDMI connected monitor after a regular system update
  reboot.

  
  lsb_release -rd
  Description:	Ubuntu 14.04.3 LTS
  Release:	14.04

  xrandr
  Screen 0: minimum 8 x 8, current 1366 x 768, maximum 32767 x 32767
  eDP1 connected primary 1366x768+0+0 (normal left inverted right x axis y axis) 309mm x 173mm
     1366x768       60.0*+
     1360x768       59.8     60.0  
     1024x768       60.0  
     800x600        60.3     56.2  
     640x480        59.9  
  VGA1 disconnected (normal left inverted right x axis y axis)
  HDMI1 disconnected (normal left inverted right x axis y axis)
  DP1 disconnected (normal left inverted right x axis y axis)
  HDMI2 disconnected (normal left inverted right x axis y axis)
  VIRTUAL1 disconnected (normal left inverted right x axis y axis)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-51-generic 3.16.0-51.69~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-51.69~14.04.1-generic 3.16.7-ckt17
  Uname: Linux 3.16.0-51-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.18
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed Oct 28 20:26:35 2015
  InstallationDate: Installed on 2015-04-16 (195 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.18
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tony       2774 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=458f3f51-3ede-4435-9348-8e0b314e3ba7
  InstallationDate: Installed on 2015-04-16 (196 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Acer Aspire ES1-111M
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-51-generic.efi.signed root=UUID=273b522f-4627-4b59-a2e3-16353b17ba98 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-51.69~14.04.1-generic 3.16.7-ckt17
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-51-generic N/A
   linux-backports-modules-3.16.0-51-generic  N/A
   linux-firmware                             1.127.15
  Tags:  trusty
  Uname: Linux 3.16.0-51-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo wireshark
  _MarkForUpload: True
  dmi.bios.date: 08/20/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.08
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: R2
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.08:bd08/20/2014:svnAcer:pnAspireES1-111M:pvrV1.08:rvnAcer:rnR2:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire ES1-111M
  dmi.product.version: V1.08
  dmi.sys.vendor: Acer

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