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[Bug 1510789] Re: [HP Spectre x360 - 13-4002dx] No sound card detected

 

Nicolae Istratii, could you please test the latest upstream kernel
available from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Summary changed:

- [HP spectre x360] No sound card detected
+ [HP Spectre x360 - 13-4002dx] No sound card detected

** Tags removed: bios-f.2c
** Tags added: latest-bios-f.2c

** Attachment removed: "version.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1510789/+attachment/4507244/+files/version.log

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1510789

Title:
  [HP Spectre x360 - 13-4002dx] No sound card detected

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  lsb_release -rd
  Description:	Ubuntu 15.10
  Release:	15.10

  apt-cache policy linux-image-generic         
  linux-image-generic:
    Installed: 4.2.0.17.19
    Candidate: 4.2.0.17.19
    Version table:
   *** 4.2.0.17.19 0
          500 http://mirror.as43289.net/ubuntu/ wily-proposed/main amd64 Packages
          100 /var/lib/dpkg/status
       4.2.0.16.18 0
          500 http://mirror.as43289.net/ubuntu/ wily/main amd64 Packages

  I expect the sound card to be detected without additional modification of boot options.
  The sound card is not detected unless the following line in /etc/default/grub is adjusted to look so
  GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_osi='!Windows 2013' acpi_osi='!Windows 2012'"
  and the system is rebooted twice after booting to windows.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-17-generic 4.2.0-17.21
  ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
  Uname: Linux 4.2.0-17-generic x86_64
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  yalok      2422 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Oct 28 07:05:49 2015
  HibernationDevice: RESUME=UUID=4b24424f-03e9-4f7f-8670-e714d50eae33
  InstallationDate: Installed on 2015-06-20 (129 days ago)
  InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: Hewlett-Packard HP Spectre x360 Convertible 13
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic.efi.signed root=UUID=5e212365-e902-4afa-bf5f-b0adb8e59763 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-17-generic N/A
   linux-backports-modules-4.2.0-17-generic  N/A
   linux-firmware                            1.149.1
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/19/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F.25
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 802D
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 58.39
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.25:bd08/19/2015:svnHewlett-Packard:pnHPSpectrex360Convertible13:pvr:rvnHewlett-Packard:rn802D:rvr58.39:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Spectre x360 Convertible 13
  dmi.sys.vendor: Hewlett-Packard

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