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Message #143519
[Bug 1511844] Re: System freezes occasionally
I also tried to capture a trace dump as described in
https://help.ubuntu.com/community/DebuggingSystemCrash. Unfortunately
this doesn't work. I tried it on the last 3 freezes, but nothing was
written to the kern.log
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https://bugs.launchpad.net/bugs/1511844
Title:
System freezes occasionally
Status in linux package in Ubuntu:
Confirmed
Bug description:
Occasionally my system freezes totally. When this happens, the screen
totally freezes, no mouse movements anymore. Switching to Console via
Ctrl-Alt-F1 or rebooting via Ctrl-Alt-Del does not work. I have waited
at least 30 min, but the system doesn't seem to recover.
Some days my system will run for many hours without any problem, and
on other days I experience 2 or 3 freezes in an hour time. So far I
have not noticed any similarities between the moments of freezing in
regard to programs running etc.
I filled in this report after reading
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1509723 which
seemed to describe the same thing to me, on a same brand laptop. The
freezes happened both on Ubuntu 15.04 and 15.10
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-16-generic 4.2.0-16.19
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: freek 2223 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Oct 30 21:11:26 2015
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=c4065390-4392-460d-b828-37b12c4605cb
InstallationDate: Installed on 2015-07-13 (108 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Acer Aspire ES1-711
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=772134c4-7cb5-40d6-b0c7-a6bc4a98efe5 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.2.0-16-generic N/A
linux-backports-modules-4.2.0-16-generic N/A
linux-firmware 1.149
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: Upgraded to wily on 2015-10-27 (2 days ago)
dmi.bios.date: 11/07/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.05
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA70_BM
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.05:bd11/07/2014:svnAcer:pnAspireES1-711:pvrV1.05:rvnAcer:rnEA70_BM:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire ES1-711
dmi.product.version: V1.05
dmi.sys.vendor: Acer
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References