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Re: [Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

 

Hello,
Sorry for the slow response, but I upgraded to Ununtu 15;10 on the 
release day, and have been checking to see if the problem still exists 
om 15.10, unfortunately it still exists with 15.10

I am very new to Linux in general, (just in process of migrating from 
Windows 7 to Ubuntu), I am new to the forum and am not sure what you 
mean by filing a new report via a terminal.

Looking at the forum, the reports seem to include a lot of device / 
system specific information
What information needs to be included, and how do I f
in it?

Please, a bit of advice would be very helpful, as I am a complete 
newbie, :-[


On 22/10/15 02:54, Christopher M. Penalver wrote:
> pfoo, it will help immensely if you filed a new report via a terminal:
> ubuntu-bug linux
>
> Please feel free to subscribe me to it.
>
> ** Changed in: linux (Ubuntu)
>         Status: Confirmed => Incomplete
>

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1272624

Title:
  [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to
  spuriously jump around screen

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  From the live usb the touchpad seems less jerky compared to ubuntu
  13.10 but is still not as smooth as Windows 7.

  This may be due to how the touchpad is detected as a PS/2 mouse instead of a more appropriate touchpad driver:
  https://launchpadlibrarian.net/163664336/BootDmesg.txt
  [    4.088881] mousedev: PS/2 mouse device common for all mice

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-5-generic 3.13.0-5.20
  ProcVersionSignature: Ubuntu 3.13.0-5.20-generic 3.13.0
  Uname: Linux 3.13.0-5-generic x86_64
  ApportVersion: 2.13.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     4246 F.... pulseaudio
   /dev/snd/controlC1:  ubuntu     4246 F.... pulseaudio
  CasperVersion: 1.336ubuntu1
  CurrentDesktop: Unity
  Date: Sat Jan 25 06:50:44 2014
  LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140124)
  MachineType: Dell Inc. Latitude E7440
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-5-generic N/A
   linux-backports-modules-3.13.0-5-generic  N/A
   linux-firmware                            1.122
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/02/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0PPXP5
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd01/02/2014:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn0PPXP5:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E7440
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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