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[Bug 1509799] Re: [FUJITSU FMVS90TB] freezes once or twice a day

 

Nobuto Murata, could you please test the latest upstream kernel
available from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1509799

Title:
  [FUJITSU FMVS90TB] freezes once or twice a day

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  This laptop freezes once or twice a day. When it freezes, no response
  to sysrq keys.

  [28932.919430] NMI watchdog: BUG: soft lockup - CPU#3 stuck for 22s! [thermald:976]
  [28932.919436] Modules linked in: ctr ccm rfcomm xt_conntrack ipt_REJECT nf_reject_ipv4 ebtable_filter ebtables ip6table_filter ip6_tables veth openvswitch libcrc32c xt_CHECKSUM iptable_mangle ipt_MASQUERADE nf_nat_masquerade_ipv4 iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 nf_nat nf_conntrack xt_tcpudp bridge stp llc iptable_filter ip_tables x_tables msr bnep nls_iso8859_1 arc4 intel_rapl iwlmvm iosf_mbi x86_pkg_temp_thermal intel_powerclamp coretemp uvcvideo mac80211 videobuf2_vmalloc videobuf2_memops videobuf2_core v4l2_common snd_seq_midi snd_seq_midi_event btusb videodev btrtl btbcm joydev input_leds iwlwifi btintel serio_raw snd_rawmidi hid_multitouch media snd_seq snd_hda_codec_hdmi rtsx_pci_ms snd_hda_codec_realtek memstick cfg80211 snd_hda_codec_generic bluetooth snd_soc_rt5640
  [28932.919473]  lpc_ich snd_hda_intel snd_soc_rl6231 snd_hda_codec snd_seq_device snd_soc_core snd_hda_core mei_me shpchp snd_hwdep mei snd_compress ac97_bus snd_pcm_dmaengine snd_pcm dw_dmac dw_dmac_core 8250_fintek snd_timer snd_soc_sst_acpi mac_hid 8250_dw i2c_designware_platform spi_pxa2xx_platform i2c_designware_core fujitsu_laptop acpi_pad snd kvm_intel soundcore kvm parport_pc ppdev lp parport autofs4 btrfs xor raid6_pq jitterentropy_rng drbg ansi_cprng algif_skcipher af_alg dm_crypt hid_generic usbhid rtsx_pci_sdmmc crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel i915 aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd i2c_algo_bit psmouse drm_kms_helper drm ahci e1000e libahci rtsx_pci ptp pps_core sdhci_acpi video sdhci i2c_hid hid
  [28932.919508] CPU: 3 PID: 976 Comm: thermald Tainted: G        W       4.2.0-16-generic #19-Ubuntu
  [28932.919510] Hardware name: FUJITSU FMVS90TB/FJNB285, BIOS Version 1.06 12/25/2014
  [28932.919511] task: ffff88033df40000 ti: ffff88033df48000 task.ti: ffff88033df48000
  [28932.919513] RIP: 0010:[<ffffffff810fc19b>]  [<ffffffff810fc19b>] smp_call_function_single+0xdb/0x130
  [28932.919518] RSP: 0018:ffff88033df4bc08  EFLAGS: 00000202
  [28932.919519] RAX: 0000000000000000 RBX: ffff88033df4bdb8 RCX: 0000000000000000
  [28932.919520] RDX: 0000000000000003 RSI: 00000000000000fb RDI: 0000000000000282
  [28932.919521] RBP: ffff88033df4bc58 R08: ffff88033a422028 R09: ffff8800a96afb80
  [28932.919522] R10: ffff8802fbaeb000 R11: ffff88033a05a100 R12: 0000000000000002
  [28932.919523] R13: ffff88033e03c240 R14: 0000000000000286 R15: ffff88033df4bba8
  [28932.919524] FS:  00007f771c9dc700(0000) GS:ffff88034ecc0000(0000) knlGS:0000000000000000
  [28932.919525] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
  [28932.919526] CR2: 00007fed3e990000 CR3: 000000033dd55000 CR4: 00000000003406e0
  [28932.919527] Stack:
  [28932.919528]  ffff8800a96afb80 ffff8802ffa8e300 ffff88033df4bc68 0000000000000000
  [28932.919530]  ffffffff813f7600 ffff88033df4bc70 0000000000000003 0000000012bf86d1
  [28932.919532]  ffff88033df4bccc ffff88033df4bcc8 ffff88033df4bca8 ffffffff813f779d
  [28932.919533] Call Trace:
  [28932.919538]  [<ffffffff813f7600>] ? ucs2_strncmp+0x50/0x50
  [28932.919540]  [<ffffffff813f779d>] rdmsr_on_cpu+0x5d/0x90
  [28932.919546]  [<ffffffffc036d2a1>] sys_get_curr_temp+0x41/0xb0 [x86_pkg_temp_thermal]
  [28932.919549]  [<ffffffff8164f399>] thermal_zone_get_temp+0x79/0x120
  [28932.919552]  [<ffffffff8164f68d>] temp_show+0x2d/0x70
  [28932.919554]  [<ffffffff8151bd90>] dev_attr_show+0x20/0x50
  [28932.919557]  [<ffffffff817ed8b6>] ? mutex_lock+0x16/0x40
  [28932.919560]  [<ffffffff812797ec>] sysfs_kf_seq_show+0xbc/0x130
  [28932.919562]  [<ffffffff81278023>] kernfs_seq_show+0x23/0x30
  [28932.919564]  [<ffffffff8122116c>] seq_read+0xec/0x390
  [28932.919566]  [<ffffffff8127894a>] kernfs_fop_read+0x10a/0x160
  [28932.919569]  [<ffffffff81325b20>] ? security_file_permission+0xa0/0xc0
  [28932.919571]  [<ffffffff811fcae8>] __vfs_read+0x18/0x40
  [28932.919572]  [<ffffffff811fd0b7>] vfs_read+0x87/0x130
  [28932.919574]  [<ffffffff811fde35>] SyS_read+0x55/0xc0
  [28932.919576]  [<ffffffff817ef9f2>] entry_SYSCALL_64_fastpath+0x16/0x75
  [28932.919579] Code: 00 00 75 70 48 83 c4 40 5b 41 5c 5d c3 48 8d 75 c8 48 89 d1 89 df 4c 89 e2 e8 12 fe ff ff 8b 55 e0 83 e2 01 74 cf f3 90 8b 55 e0 <83> e2 01 75 f6 eb c3 8b 05 30 65 df 00 85 c0 75 85 80 3d 2c 85 
  [28932.919599] Kernel panic - not syncing: softlockup: hung tasks
  [28932.919622] CPU: 3 PID: 976 Comm: thermald Tainted: G        W    L  4.2.0-16-generic #19-Ubuntu
  [28932.919647] Hardware name: FUJITSU FMVS90TB/FJNB285, BIOS Version 1.06 12/25/2014
  [28932.919671]  0000000000000000 0000000012bf86d1 ffff88034ecc3df8 ffffffff817e8c09
  [28932.919694]  0000000000000000 ffffffff81aae17a ffff88034ecc3e78 ffffffff817e5f9b
  [28932.919718]  ffffffff00000008 ffff88034ecc3e88 ffff88034ecc3e28 0000000012bf86d1
  [28932.919741] Call Trace:
  [28932.919749]  <IRQ>  [<ffffffff817e8c09>] dump_stack+0x45/0x57
  [28932.919771]  [<ffffffff817e5f9b>] panic+0xce/0x206
  [28932.919787]  [<ffffffff8113267e>] watchdog_timer_fn+0x1ce/0x1d0
  [28932.919806]  [<ffffffff811324b0>] ? watchdog+0x50/0x50
  [28932.919823]  [<ffffffff810e7ee3>] __hrtimer_run_queues+0xf3/0x220
  [28932.919842]  [<ffffffff810e8618>] hrtimer_interrupt+0xa8/0x1a0
  [28932.919862]  [<ffffffff813f7600>] ? ucs2_strncmp+0x50/0x50
  [28932.919879]  [<ffffffff8104ef6c>] local_apic_timer_interrupt+0x3c/0x70
  [28932.919901]  [<ffffffff817f26c1>] smp_apic_timer_interrupt+0x41/0x60
  [28932.919920]  [<ffffffff817f085b>] apic_timer_interrupt+0x6b/0x70
  [28932.919938]  <EOI>  [<ffffffff810fc19b>] ? smp_call_function_single+0xdb/0x130
  [28932.919962]  [<ffffffff810fc18e>] ? smp_call_function_single+0xce/0x130
  [28932.919984]  [<ffffffff813f7600>] ? ucs2_strncmp+0x50/0x50
  [28932.920001]  [<ffffffff813f779d>] rdmsr_on_cpu+0x5d/0x90
  [28932.920019]  [<ffffffffc036d2a1>] sys_get_curr_temp+0x41/0xb0 [x86_pkg_temp_thermal]
  [28932.920045]  [<ffffffff8164f399>] thermal_zone_get_temp+0x79/0x120
  [28932.920064]  [<ffffffff8164f68d>] temp_show+0x2d/0x70
  [28932.920080]  [<ffffffff8151bd90>] dev_attr_show+0x20/0x50
  [28932.920097]  [<ffffffff817ed8b6>] ? mutex_lock+0x16/0x40
  [28932.920114]  [<ffffffff812797ec>] sysfs_kf_seq_show+0xbc/0x130
  [28932.920133]  [<ffffffff81278023>] kernfs_seq_show+0x23/0x30
  [28932.920149]  [<ffffffff8122116c>] seq_read+0xec/0x390
  [28932.920165]  [<ffffffff8127894a>] kernfs_fop_read+0x10a/0x160
  [28932.920183]  [<ffffffff81325b20>] ? security_file_permission+0xa0/0xc0
  [28932.920203]  [<ffffffff811fcae8>] __vfs_read+0x18/0x40
  [28932.920219]  [<ffffffff811fd0b7>] vfs_read+0x87/0x130
  [28932.920234]  [<ffffffff811fde35>] SyS_read+0x55/0xc0
  [28932.920251]  [<ffffffff817ef9f2>] entry_SYSCALL_64_fastpath+0x16/0x75

  
  ProblemType: KernelCrashDistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-16-generic 4.2.0-16.19
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  ApportVersion: 2.19.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  nobuto     4688 F.... pulseaudio
   /dev/snd/controlC0:  nobuto     4688 F.... pulseaudio
  Date: Sun Oct 25 21:10:09 2015
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=39f8577a-7689-409c-978e-c0f728e6c1c4
  InstallationDate: Installed on 2015-09-30 (24 days ago)InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150930)
  MachineType: FUJITSU FMVS90TB
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-16-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash crashkernel=384M-:512M i8042.nomux vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-16-generic N/A
   linux-backports-modules-4.2.0-16-generic  N/A
   linux-firmware                            1.149SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2014
  dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd.
  dmi.bios.version: Version 1.06
  dmi.board.name: FJNB285
  dmi.board.vendor: FUJITSU
  dmi.board.version: A3
  dmi.chassis.type: 10
  dmi.chassis.vendor: FUJITSU
  dmi.modalias: dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion1.06:bd12/25/2014:svnFUJITSU:pnFMVS90TB:pvr:rvnFUJITSU:rnFJNB285:rvrA3:cvnFUJITSU:ct10:cvr:
  dmi.product.name: FMVS90TB
  dmi.sys.vendor: FUJITSU

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References