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Message #143590
[Bug 1511162] Re: Trackpad not working - Ubuntu 15.04
Jay Modi, thank you for reporting this and helping make Ubuntu better.
As per http://www.dell.com/support/home/us/en/19/product-
support/product/inspiron-15-5547-laptop/drivers/advanced an update to
your computer's buggy and outdated BIOS is available (A08). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it address the issue?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
Also, you don't have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-a08
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1511162
Title:
Trackpad not working - Ubuntu 15.04
Status in linux package in Ubuntu:
Incomplete
Bug description:
Description: Ubuntu 15.04
Release: 15.04
What you expected to happen - normal working of trackpad
What happened instead - not working. But external mouse is working.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-28-generic 3.19.0-28.30
ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
Uname: Linux 3.19.0-28-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jay 1940 F.... pulseaudio
/dev/snd/controlC0: jay 1940 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Oct 28 20:20:37 2015
HibernationDevice: RESUME=UUID=1cfd2b1c-e309-4c8c-b4c0-dd31fc5801aa
InstallationDate: Installed on 2014-12-23 (309 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Inspiron 5547
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=1f4ae70a-f1de-4f96-8384-cd6d039e47a2 ro i8042.reset quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.19.0-28-generic N/A
linux-backports-modules-3.19.0-28-generic N/A
linux-firmware 1.143.4
SourcePackage: linux
UpgradeStatus: Upgraded to vivid on 2015-06-24 (126 days ago)
dmi.bios.date: 01/23/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0598GM
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd01/23/2015:svnDellInc.:pnInspiron5547:pvrA07:rvnDellInc.:rn0598GM:rvrA00:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 5547
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.
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