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Message #143676
[Bug 1467923] Re: HP Smart Array Controller kernel driver crash when running smartctl
This issue has been addressed by storage controller release 6.64:
http://h20564.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=3884321&swItemId=MTX_2fe5ac5b7d9d489088825f3a4e&swEnvOid=4103#tab4
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https://bugs.launchpad.net/bugs/1467923
Title:
HP Smart Array Controller kernel driver crash when running smartctl
Status in linux package in Ubuntu:
Confirmed
Bug description:
Description: Ubuntu 14.04.2 LTS
Release: 14.04
System Information
Manufacturer: HP
Product Name: ProLiant DL180 G6
Version: EW94MP0001
Smart Array P410 in Slot 1
Hardware Revision: C
Firmware Version: 6.62
Driver Name: hpsa
Driver Version: 3.4.0
Enclosure SEP (Vendor ID HP, Model DL18xG6BP) 248
Device Number: 248
Firmware Version: 2.20
Port: 1I
Box: 1
Vendor ID: HP
Model: DL18xG6BP
Expander 250
Device Number: 250
Firmware Version: 2.20
Port: 1I
Box: 1
Vendor ID: HP
SEP (Vendor ID PMCSIERA, Model SRC 8x6G) 249
Device Number: 249
Firmware Version: RevC
Vendor ID: PMCSIERA
Model: SRC 8x6G
Tested on 4 servers.
They all have the latest firmware.
OS is Ubuntu 14.04.
Tested with kernel 3.13.0, 3.16.0, 3.19.0.
To reproduce the crash faster:
I have created a script and run:
smartctl -a -d cciss,x /dev/sg0, where x=0..11
in a while (true).
It crashed in less than a minute.
=======================================
[Jun 10 10:16:17] kernel: [ 13.422630] Fusion MPT base driver 3.04.20
[Jun 10 10:16:17] kernel: [ 13.422631] Copyright (c) 1999-2008 LSI Corporation
[Jun 10 10:16:17] kernel: [ 13.427318] Fusion MPT misc device (ioctl) driver 3.04.20
[Jun 10 10:16:17] kernel: [ 13.427497] mptctl: Registered with Fusion MPT base driver
[Jun 10 10:16:17] kernel: [ 13.427499] mptctl: /dev/mptctl @ (major,minor=10,220)
[Jun 10 12:24:05] kernel: [ 7681.185037] INFO: task smartctl:22654 blocked for more than 120 seconds.
[Jun 10 12:24:05] kernel: [ 7681.185510] Tainted: G I 3.13.0-53-generic #89-Ubuntu
[Jun 10 12:24:05] kernel: [ 7681.185911] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[Jun 10 12:24:05] kernel: [ 7681.186439] smartctl D ffff88013bc33180 0 22654 22653 0x00000000
[Jun 10 12:24:05] kernel: [ 7681.186445] ffff8800baeedbd0 0000000000000086 ffff8801382fc800 ffff8800baeedfd8
[Jun 10 12:24:05] kernel: [ 7681.186450] 0000000000013180 0000000000013180 ffff8801382fc800 ffff8800baeedcf8
[Jun 10 12:24:05] kernel: [ 7681.186454] ffff8800baeedd00 7fffffffffffffff ffff8801382fc800 0000000000000000
[Jun 10 12:24:05] kernel: [ 7681.186458] Call Trace:
[Jun 10 12:24:05] kernel: [ 7681.186474] [<ffffffff81727229>] schedule+0x29/0x70
[Jun 10 12:24:05] kernel: [ 7681.186478] [<ffffffff81726479>] schedule_timeout+0x239/0x2d0
[Jun 10 12:24:05] kernel: [ 7681.186483] [<ffffffff81727d46>] wait_for_completion+0xa6/0x160
[Jun 10 12:24:05] kernel: [ 7681.186492] [<ffffffff8109ab20>] ? wake_up_state+0x20/0x20
[Jun 10 12:24:05] kernel: [ 7681.186503] [<ffffffffa0015d15>] hpsa_scsi_do_simple_cmd_core_if_no_lockup+0x75/0xa0 [hpsa]
[Jun 10 12:24:05] kernel: [ 7681.186508] [<ffffffffa0018455>] hpsa_passthru_ioctl+0x265/0x3c0 [hpsa]
[Jun 10 12:24:05] kernel: [ 7681.186514] [<ffffffffa001e90b>] hpsa_ioctl+0x15b/0x1c0 [hpsa]
[Jun 10 12:24:05] kernel: [ 7681.186521] [<ffffffff814df00a>] scsi_ioctl+0x31a/0x420
[Jun 10 12:24:05] kernel: [ 7681.186528] [<ffffffff814fdbcb>] sg_ioctl+0xdb/0xda0
[Jun 10 12:24:05] kernel: [ 7681.186533] [<ffffffff811d1350>] do_vfs_ioctl+0x2e0/0x4c0
[Jun 10 12:24:05] kernel: [ 7681.186539] [<ffffffff811cdf62>] ? final_putname+0x22/0x50
[Jun 10 12:24:05] kernel: [ 7681.186542] [<ffffffff811d15b1>] SyS_ioctl+0x81/0xa0
[Jun 10 12:24:05] kernel: [ 7681.186547] [<ffffffff8173391d>] system_call_fastpath+0x1a/0x1f
=======================================================
[Jun 10 15:35:15] kernel: [ 9960.756196] INFO: task smartctl:30773 blocked for more than 120 seconds.
[Jun 10 15:35:15] kernel: [ 9960.756641] Tainted: G I 3.16.0-38-generic #52~14.04.1-Ubuntu
[Jun 10 15:35:15] kernel: [ 9960.757192] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[Jun 10 15:35:15] kernel: [ 9960.757671] smartctl D ffff88023fc330c0 0 30773 30772 0x00000000
[Jun 10 15:35:15] kernel: [ 9960.757675] ffff880238dfbbe0 0000000000000082 ffff880237fed180 ffff880238dfbfd8
[Jun 10 15:35:15] kernel: [ 9960.757678] 00000000000130c0 00000000000130c0 ffff880139c80a30 ffff880238dfbd08
[Jun 10 15:35:15] kernel: [ 9960.757681] ffff880238dfbd10 7fffffffffffffff ffff880237fed180 ffff8800b9c32000
[Jun 10 15:35:15] kernel: [ 9960.757684] Call Trace:
[Jun 10 15:35:15] kernel: [ 9960.757688] [<ffffffff817699f9>] schedule+0x29/0x70
[Jun 10 15:35:15] kernel: [ 9960.757691] [<ffffffff81768dd9>] schedule_timeout+0x229/0x2a0
[Jun 10 15:35:15] kernel: [ 9960.757694] [<ffffffff8176a4f6>] wait_for_completion+0xa6/0x160
[Jun 10 15:35:15] kernel: [ 9960.757697] [<ffffffff810a1550>] ? wake_up_state+0x20/0x20
[Jun 10 15:35:15] kernel: [ 9960.757703] [<ffffffffc03ef241>] hpsa_scsi_do_simple_cmd_core_if_no_lockup+0x61/0x80 [hpsa]
[Jun 10 15:35:15] kernel: [ 9960.757708] [<ffffffffc03f19cf>] hpsa_passthru_ioctl+0x28f/0x400 [hpsa]
[Jun 10 15:35:15] kernel: [ 9960.757714] [<ffffffffc03f6bab>] hpsa_ioctl+0x16b/0x210 [hpsa]
[Jun 10 15:35:15] kernel: [ 9960.757717] [<ffffffff81504d2a>] scsi_ioctl+0x30a/0x410
[Jun 10 15:35:15] kernel: [ 9960.757720] [<ffffffff8152025b>] sg_ioctl+0xdb/0xd80
[Jun 10 15:35:15] kernel: [ 9960.757724] [<ffffffff811e7360>] do_vfs_ioctl+0x2e0/0x4c0
[Jun 10 15:35:15] kernel: [ 9960.757726] [<ffffffff811e3d12>] ? final_putname+0x22/0x50
[Jun 10 15:35:15] kernel: [ 9960.757729] [<ffffffff811e3fb9>] ? putname+0x29/0x40
[Jun 10 15:35:15] kernel: [ 9960.757732] [<ffffffff811f1c6d>] ? set_close_on_exec+0x4d/0x70
[Jun 10 15:35:15] kernel: [ 9960.757735] [<ffffffff811e75c1>] SyS_ioctl+0x81/0xa0
[Jun 10 15:35:15] kernel: [ 9960.757739] [<ffffffff8176da4d>] system_call_fastpath+0x1a/0x1f
Thank you.
---
AlsaDevices:
total 0
crw-rw---- 1 root audio 116, 1 Jun 11 12:15 seq
crw-rw---- 1 root audio 116, 33 Jun 11 12:15 timer
AplayDevices: Error: [Errno 2] No such file or directory
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=4abc6853-3f65-4f93-a469-7ed8af057d1c
IwConfig: Error: [Errno 2] No such file or directory
MachineType: HP ProLiant DL180 G6
Package: linux (not installed)
PciMultimedia:
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-20-generic root=UUID=5b16c204-484a-48e7-b2d7-36473ab583e8 ro nomodeset quiet
ProcVersionSignature: Ubuntu 3.19.0-20.20~14.04.1-generic 3.19.8
RelatedPackageVersions:
linux-restricted-modules-3.19.0-20-generic N/A
linux-backports-modules-3.19.0-20-generic N/A
linux-firmware 1.127.12
RfKill: Error: [Errno 2] No such file or directory
Tags: trusty
Uname: Linux 3.19.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 07/01/2013
dmi.bios.vendor: HP
dmi.bios.version: O20
dmi.chassis.type: 23
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrO20:bd07/01/2013:svnHP:pnProLiantDL180G6:pvr94MP0236:cvnHP:ct23:cvr:
dmi.product.name: ProLiant DL180 G6
dmi.product.version: 94MP0236
dmi.sys.vendor: HP
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