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[Bug 1242321] Re: USB 3.0 Harddrive not recognised

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: koshari <1242321@xxxxxxxxxxxxxxxxxx>
Date: Tue, 03 Nov 2015 00:47:21 -0000
Reply-to: Bug 1242321 <1242321@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

updated to 3.19.0-31-generic
usb 3 device now recignised and loaded, 
Bus 001 Device 007: ID 04e8:6860 Samsung Electronics Co., Ltd GT-I9100 Phone [Galaxy S II], GT-I9300 Phone [Galaxy S III], GT-P7500 [Galaxy Tab 10.1]

from dmesg
[   87.858394] usb 1-1.4: new high-speed USB device number 7 using xhci_hcd
[   87.966131] usb 1-1.4: New USB device found, idVendor=04e8, idProduct=6860
[   87.966142] usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[   87.966148] usb 1-1.4: Product: SAMSUNG_Android
[   87.966153] usb 1-1.4: Manufacturer: SAMSUNG
[   87.966159] usb 1-1.4: SerialNumber: c8174109

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https://bugs.launchpad.net/bugs/1242321

Title:
  USB 3.0 Harddrive not recognised

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Ubuntu is not recognising any device plugged into any USB 3.0 ports.
  Sometimes Ubuntu will freeze for a few seconds when you plug something
  into a USB 3.0 port; when Ubuntu comes out of the freeze, the device
  is still NOT recognised.

  No problems with USB 2.0 ports and devices.

  The USB 3.0 on this computer only works in Windows 7 (I'm dual booting
  Ubuntu 13.10 and Windows 7, both are 64-bit).

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