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[Bug 1513608] [NEW] Not able to use Via XHCI VL805 USB3

 

Public bug reported:

My Via XHCI USB3 is not working on ubuntu. i know the hardware is
perfect as it works with windows.


I am using MSI 970 GAMING M/B

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-16-generic 4.2.0-16.19 [modified: boot/vmlinuz-4.2.0-16-generic]
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  jassi      1435 F.... pulseaudio
 /dev/snd/controlC1:  jassi      1435 F.... pulseaudio
CurrentDesktop: MATE
Date: Fri Nov  6 02:00:57 2015
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HibernationDevice: RESUME=UUID=51e46f13-874c-4409-8c98-7d31b4a19ef1
HotplugNewDevices:
 
HotplugNewMounts:
 
InstallationDate: Installed on 2015-11-05 (0 days ago)
InstallationMedia: Ubuntu-MATE 15.10 "Wily Werewolf" - Release amd64 (20151021)
IwConfig:
 enp5s0    no wireless extensions.
 
 lo        no wireless extensions.
MachineType: MSI MS-7693
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic root=UUID=baaf7598-c496-435d-a29d-c63801e59ddd ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-16-generic N/A
 linux-backports-modules-4.2.0-16-generic  N/A
 linux-firmware                            1.149
RfKill:
 
SourcePackage: linux
Symptom: storage
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UdevMonitorLog:
 monitor will print the received events for:
 UDEV - the event which udev sends out after rule processing
UdisksMonitorLog:
 Monitoring the udisks daemon. Press Ctrl+C to exit.
 02:01:32.200: The udisks-daemon is running (name-owner :1.38).
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/12/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V22.3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 970 GAMING (MS-7693)
dmi.board.vendor: MSI
dmi.board.version: 4.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 4.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV22.3:bd05/12/2015:svnMSI:pnMS-7693:pvr4.0:rvnMSI:rn970GAMING(MS-7693):rvr4.0:cvnMSI:ct3:cvr4.0:
dmi.product.name: MS-7693
dmi.product.version: 4.0
dmi.sys.vendor: MSI

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug wily

** Summary changed:

- Not able to use Via VL805
+ Not able to use Via XHCI VL805 USB3

-- 
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https://bugs.launchpad.net/bugs/1513608

Title:
  Not able to use Via XHCI VL805 USB3

Status in linux package in Ubuntu:
  New

Bug description:
  My Via XHCI USB3 is not working on ubuntu. i know the hardware is
  perfect as it works with windows.

  
  I am using MSI 970 GAMING M/B

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-16-generic 4.2.0-16.19 [modified: boot/vmlinuz-4.2.0-16-generic]
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jassi      1435 F.... pulseaudio
   /dev/snd/controlC1:  jassi      1435 F.... pulseaudio
  CurrentDesktop: MATE
  Date: Fri Nov  6 02:00:57 2015
  GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
  HibernationDevice: RESUME=UUID=51e46f13-874c-4409-8c98-7d31b4a19ef1
  HotplugNewDevices:
   
  HotplugNewMounts:
   
  InstallationDate: Installed on 2015-11-05 (0 days ago)
  InstallationMedia: Ubuntu-MATE 15.10 "Wily Werewolf" - Release amd64 (20151021)
  IwConfig:
   enp5s0    no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: MSI MS-7693
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic root=UUID=baaf7598-c496-435d-a29d-c63801e59ddd ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-16-generic N/A
   linux-backports-modules-4.2.0-16-generic  N/A
   linux-firmware                            1.149
  RfKill:
   
  SourcePackage: linux
  Symptom: storage
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UdevMonitorLog:
   monitor will print the received events for:
   UDEV - the event which udev sends out after rule processing
  UdisksMonitorLog:
   Monitoring the udisks daemon. Press Ctrl+C to exit.
   02:01:32.200: The udisks-daemon is running (name-owner :1.38).
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/12/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V22.3
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: 970 GAMING (MS-7693)
  dmi.board.vendor: MSI
  dmi.board.version: 4.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 4.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV22.3:bd05/12/2015:svnMSI:pnMS-7693:pvr4.0:rvnMSI:rn970GAMING(MS-7693):rvr4.0:cvnMSI:ct3:cvr4.0:
  dmi.product.name: MS-7693
  dmi.product.version: 4.0
  dmi.sys.vendor: MSI

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