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Message #144745
[Bug 1513297] Re: XE500C12-K01US Samsung Chromebook 2 Ubuntu 14.04 touchpad not responsive
I downloaded the following:
linux-headers-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb
linux-image-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb
I installed them with
sudo dpkg -i linux-headers-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb linux-image-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb
and got an error like in error-both.txt.
I tried to install just the header and got an error like in error-header.txt. I tried installing them again and got the same thing. I rebooted and didn't catch the grub menu. Neither the laptops keyboard nor the touchpad worked. I plugged in an external keyboard and that worked. I edited /etc/defaults/grub to show the grub menu. I rebooted and picked the 4.3.0-040300-generic... kernel from the grub menu.
Now I'm in 4.3.0-040300-generic and the keyboard works but not the touchpad is not responsive at all.
$ uname -r
4.3.0-040300-generic
Were the errors misleading and the kernel installed correctly? Did I download the correct kernel? Was this the latest kernel? Do I test any more kernels or just add the tags as per your previous instructions?
Thank you for your help!
** Attachment added: "error.zip"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1513297/+attachment/4516302/+files/error.zip
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https://bugs.launchpad.net/bugs/1513297
Title:
XE500C12-K01US Samsung Chromebook 2 Ubuntu 14.04 touchpad not
responsive
Status in linux package in Ubuntu:
Incomplete
Bug description:
The touchpad is not responsive at all. It worked fine with chomium os
but not ubuntu. I'm totally willing to work with you guys to get this
fixed. Ubuntu 14.04.3 LTS
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-66.108-generic 3.13.11-ckt27
Uname: Linux 3.13.0-66-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.18
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Wed Nov 4 22:14:54 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
Subsystem: Intel Corporation ValleyView Gen7 [8086:0f31]
InstallationDate: Installed on 2015-11-04 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:07dc Intel Corp.
Bus 001 Device 002: ID 2232:1068
Bus 001 Device 005: ID 04e8:6863 Samsung Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: GOOGLE Winky
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-66-generic root=UUID=ee476124-1af2-4cf8-8bd6-f0bcf555b924 ro acpi_backlight=vendor
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/19/2014
dmi.bios.vendor: coreboot
dmi.chassis.type: 3
dmi.chassis.vendor: GOOGLE
dmi.modalias: dmi:bvncoreboot:bvr:bd09/19/2014:svnGOOGLE:pnWinky:pvr1.0:cvnGOOGLE:ct3:cvr:
dmi.product.name: Winky
dmi.product.version: 1.0
dmi.sys.vendor: GOOGLE
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Wed Nov 4 19:45:44 2015
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 4188
vendor AUO
xserver.version: 2:1.15.1-0ubuntu2.7
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