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[Bug 1224415] Re: Black screen on boot due to low brightness setting

 

Erno Kuusela, as per http://us.acer.com/ac/en/US/content/drivers an
update is available for your BIOS (2.20). If you update to this, does it
change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Thank you for your understanding.


** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags removed: kernel-bug-exists-upstream
** Tags added: bios-outdated-v2.20 needs-kernel-fixed-upstream-version regression-potential

** Summary changed:

- Black screen on boot due to low brightness setting
+ 8086:0a16 Black screen on boot due to low brightness setting

** Summary changed:

- 8086:0a16 Black screen on boot due to low brightness setting
+ 8086:0a16 [Acer Aspire V5-573G] Black screen on boot due to low brightness setting

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https://bugs.launchpad.net/bugs/1224415

Title:
  8086:0a16 [Acer Aspire V5-573G] Black screen on boot due to low
  brightness setting

Status in The Linux Kernel:
  Unknown
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  On boot the screen is completely black, but the fn-arrow keys can be
  used to turn the backlight up. This is on Asus Aspire V5 573G. Same
  problem with mainline kernel.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-7-generic 3.11.0-7.13
  ProcVersionSignature: Ubuntu 3.11.0-7.13-generic 3.11.0
  Uname: Linux 3.11.0-7-generic x86_64
  ApportVersion: 2.12.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  erno       1825 F.... pulseaudio
   /dev/snd/controlC0:  erno       1825 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory: 'iw'
  Date: Thu Sep 12 13:49:55 2013
  HibernationDevice: RESUME=/dev/mapper/kobol--vg-swap_1
  MachineType: Acer Aspire V5-573G
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-7-generic root=/dev/mapper/hostname--vg-root ro splash quiet vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-7-generic N/A
   linux-backports-modules-3.11.0-7-generic  N/A
   linux-firmware                            1.113
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/28/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.13
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Dazzle_HW
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.13:bd06/28/2013:svnAcer:pnAspireV5-573G:pvrTBDbyOEM:rvnAcer:rnDazzle_HW:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire V5-573G
  dmi.product.version: TBD by OEM
  dmi.sys.vendor: Acer

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