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[Bug 1224323] Re: wired network intermittently fails

 

Atro Tossavainen, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Description changed:

- HP EliteBook 8530w and 8540w laptops, Intel 82567LM gigabit ethernet on
- board, e1000e driver in Ubuntu 13.04 x86_64.
- 
- Booting to kernel 3.8.0-30 causes the network to fail intermittently. No
- logs are produced, nothing in dmesg, the network just stops working (I
- have a ping running to the default gateway and it stops). Removing cable
- and reattaching re-establishes connectivity until it fails again in a
- few seconds, minutes at most.
+ On my HP EliteBook 8530w booting to kernel 3.8.0-30 causes the network
+ to fail intermittently. No logs are produced, nothing in dmesg, the
+ network just stops working (I have a ping running to the default gateway
+ and it stops). Removing cable and reattaching re-establishes
+ connectivity until it fails again in a few seconds, minutes at most.
  
  Kernel 3.8.0-29 works properly.
- --- 
+ ---
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  atossava   3299 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  atossava   3299 F.... pulseaudio
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=95503f3a-4696-4cb8-9aac-e5f1170536d1
  InstallationDate: Installed on 2013-06-10 (94 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Hewlett-Packard HP EliteBook 8530w
  MarkForUpload: True
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  PccardctlStatus:
-  Socket 0:
-    3.3V
-   16-bit
-   PC Card
-    Subdevice 0 (function 0) bound to driver "pata_pcmcia"
+  Socket 0:
+    3.3V
+   16-bit
+   PC Card
+    Subdevice 0 (function 0) bound to driver "pata_pcmcia"
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcFB:
-  
+ 
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-29-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
  ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
  RelatedPackageVersions:
-  linux-restricted-modules-3.8.0-29-generic N/A
-  linux-backports-modules-3.8.0-29-generic  N/A
-  linux-firmware                            1.106
+  linux-restricted-modules-3.8.0-29-generic N/A
+  linux-backports-modules-3.8.0-29-generic  N/A
+  linux-firmware                            1.106
  Tags:  raring
  Uname: Linux 3.8.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
  dmi.bios.date: 12/08/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68PDV Ver. F.20
  dmi.board.name: 30E7
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 90.27
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68PDVVer.F.20:bd12/08/2011:svnHewlett-Packard:pnHPEliteBook8530w:pvrF.20:rvnHewlett-Packard:rn30E7:rvrKBCVersion90.27:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8530w
  dmi.product.version: F.20
  dmi.sys.vendor: Hewlett-Packard

** Tags added: latest-bios-f.20 needs-upstream-testing regression-
release

** Summary changed:

- wired network intermittently fails
+ 8086:10f5 [HP EliteBook 8530w] Wired network intermittently fails

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1224323

Title:
  8086:10f5 [HP EliteBook 8530w] Wired network intermittently fails

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  On my HP EliteBook 8530w booting to kernel 3.8.0-30 causes the network
  to fail intermittently. No logs are produced, nothing in dmesg, the
  network just stops working (I have a ping running to the default
  gateway and it stops). Removing cable and reattaching re-establishes
  connectivity until it fails again in a few seconds, minutes at most.

  Kernel 3.8.0-29 works properly.
  ---
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  atossava   3299 F.... pulseaudio
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=95503f3a-4696-4cb8-9aac-e5f1170536d1
  InstallationDate: Installed on 2013-06-10 (94 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Hewlett-Packard HP EliteBook 8530w
  MarkForUpload: True
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  PccardctlStatus:
   Socket 0:
     3.3V
    16-bit
    PC Card
     Subdevice 0 (function 0) bound to driver "pata_pcmcia"
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-29-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
  ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-29-generic N/A
   linux-backports-modules-3.8.0-29-generic  N/A
   linux-firmware                            1.106
  Tags:  raring
  Uname: Linux 3.8.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
  dmi.bios.date: 12/08/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68PDV Ver. F.20
  dmi.board.name: 30E7
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 90.27
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68PDVVer.F.20:bd12/08/2011:svnHewlett-Packard:pnHPEliteBook8530w:pvrF.20:rvnHewlett-Packard:rn30E7:rvrKBCVersion90.27:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8530w
  dmi.product.version: F.20
  dmi.sys.vendor: Hewlett-Packard

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