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[Bug 1516102] [NEW] Wifi unstable and unresponsive[RTL8723BE]

 

Public bug reported:

The connections are not shown in the Network Manager.After a long wait though the Network manager shows up but the SSID but doesn't connect when chosen.Even if sometimes it connects it is very slow,unstable and eventually disconnects.
I have installed new drivers @https://github.com/lwfinger/rtlwifi_new but to no avail.
I have also changed the mode of the router to b,b/g,g operating at 20 MHz from b/g/n operation at 40Mhz .
I am attaching the Wireless script details herewith.

Point to be noted the Network Manager works well with the WIfi Network of my LAVA df800 CDMA Rev b dongle.
The router  is working fine with 3 other systems(Android/Windows/Linux Mint).The Router is TL-WR720N
---System Details---

Description:	Ubuntu 15.10
Release:	15.10

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-18-generic 4.2.0-18.22
ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
Uname: Linux 4.2.0-18-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  soumyajyoti   1257 F.... pulseaudio
 /dev/snd/controlC0:  soumyajyoti   1257 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Nov 13 22:49:21 2015
HibernationDevice: RESUME=UUID=32bbfbc8-d105-43a2-97d8-e6026bffbdab
InstallationDate: Installed on 2015-11-11 (1 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Hewlett-Packard HP Notebook
ProcFB:
 0 radeondrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic root=UUID=79ea6210-b7e1-4a35-b0e5-741b260fabf5 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-18-generic N/A
 linux-backports-modules-4.2.0-18-generic  N/A
 linux-firmware                            1.149.2
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/13/2015
dmi.bios.vendor: Insyde
dmi.bios.version: F.13
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 80CC
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 99.35
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.13:bd08/13/2015:svnHewlett-Packard:pnHPNotebook:pvrType1ProductConfigId:rvnHewlett-Packard:rn80CC:rvr99.35:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Notebook
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug wily

** Attachment added: "wireless-info.txt"
   https://bugs.launchpad.net/bugs/1516102/+attachment/4518375/+files/wireless-info.txt

** Description changed:

- The connections are not shown in the Network Manager.After a long wait thought the Network manager shows the SSID but doesn't connect when chosen.Even if sometimes it connects it is very slow and generally very slow and eventually disconnects.
+ The connections are not shown in the Network Manager.After a long wait though the Network manager shows up but the SSID but doesn't connect when chosen.Even if sometimes it connects it is very slow and generally very slow and eventually disconnects.
  I have tried to install new drivers @https://github.com/lwfinger/rtlwifi_new but to no avail.
  I have also changed the mode of the router to b,b/g,g operating at 20 MHz from b/g/n operation at 40Mhz .
  I am attaching the Wireless script details herewith.
  
  Point to be noted the Network Manager works well with the WIfi Network of my LAVA df800 CDMA Rev b dongle.
  The router  is working fine with 3 other systems(Android/Windows/Linux Mint).The Router is TL-WR720N
  ---System Details---
  
  Description:	Ubuntu 15.10
  Release:	15.10
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-18-generic 4.2.0-18.22
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  Uname: Linux 4.2.0-18-generic x86_64
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  soumyajyoti   1257 F.... pulseaudio
-  /dev/snd/controlC0:  soumyajyoti   1257 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  soumyajyoti   1257 F.... pulseaudio
+  /dev/snd/controlC0:  soumyajyoti   1257 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Nov 13 22:49:21 2015
  HibernationDevice: RESUME=UUID=32bbfbc8-d105-43a2-97d8-e6026bffbdab
  InstallationDate: Installed on 2015-11-11 (1 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Hewlett-Packard HP Notebook
  ProcFB:
-  0 radeondrmfb
-  1 radeondrmfb
+  0 radeondrmfb
+  1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic root=UUID=79ea6210-b7e1-4a35-b0e5-741b260fabf5 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-4.2.0-18-generic N/A
-  linux-backports-modules-4.2.0-18-generic  N/A
-  linux-firmware                            1.149.2
+  linux-restricted-modules-4.2.0-18-generic N/A
+  linux-backports-modules-4.2.0-18-generic  N/A
+  linux-firmware                            1.149.2
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/13/2015
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.13
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 80CC
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 99.35
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.13:bd08/13/2015:svnHewlett-Packard:pnHPNotebook:pvrType1ProductConfigId:rvnHewlett-Packard:rn80CC:rvr99.35:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Notebook
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: Hewlett-Packard

** Description changed:

- The connections are not shown in the Network Manager.After a long wait though the Network manager shows up but the SSID but doesn't connect when chosen.Even if sometimes it connects it is very slow and generally very slow and eventually disconnects.
+ The connections are not shown in the Network Manager.After a long wait though the Network manager shows up but the SSID but doesn't connect when chosen.Even if sometimes it connects it is very slow,unstable and eventually disconnects.
  I have tried to install new drivers @https://github.com/lwfinger/rtlwifi_new but to no avail.
  I have also changed the mode of the router to b,b/g,g operating at 20 MHz from b/g/n operation at 40Mhz .
  I am attaching the Wireless script details herewith.
  
  Point to be noted the Network Manager works well with the WIfi Network of my LAVA df800 CDMA Rev b dongle.
  The router  is working fine with 3 other systems(Android/Windows/Linux Mint).The Router is TL-WR720N
  ---System Details---
  
  Description:	Ubuntu 15.10
  Release:	15.10
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-18-generic 4.2.0-18.22
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  Uname: Linux 4.2.0-18-generic x86_64
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  soumyajyoti   1257 F.... pulseaudio
   /dev/snd/controlC0:  soumyajyoti   1257 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Nov 13 22:49:21 2015
  HibernationDevice: RESUME=UUID=32bbfbc8-d105-43a2-97d8-e6026bffbdab
  InstallationDate: Installed on 2015-11-11 (1 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Hewlett-Packard HP Notebook
  ProcFB:
   0 radeondrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic root=UUID=79ea6210-b7e1-4a35-b0e5-741b260fabf5 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-18-generic N/A
   linux-backports-modules-4.2.0-18-generic  N/A
   linux-firmware                            1.149.2
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/13/2015
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.13
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 80CC
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 99.35
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.13:bd08/13/2015:svnHewlett-Packard:pnHPNotebook:pvrType1ProductConfigId:rvnHewlett-Packard:rn80CC:rvr99.35:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Notebook
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: Hewlett-Packard

** Description changed:

  The connections are not shown in the Network Manager.After a long wait though the Network manager shows up but the SSID but doesn't connect when chosen.Even if sometimes it connects it is very slow,unstable and eventually disconnects.
- I have tried to install new drivers @https://github.com/lwfinger/rtlwifi_new but to no avail.
+ I have installed new drivers @https://github.com/lwfinger/rtlwifi_new but to no avail.
  I have also changed the mode of the router to b,b/g,g operating at 20 MHz from b/g/n operation at 40Mhz .
  I am attaching the Wireless script details herewith.
  
  Point to be noted the Network Manager works well with the WIfi Network of my LAVA df800 CDMA Rev b dongle.
  The router  is working fine with 3 other systems(Android/Windows/Linux Mint).The Router is TL-WR720N
  ---System Details---
  
  Description:	Ubuntu 15.10
  Release:	15.10
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-18-generic 4.2.0-18.22
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  Uname: Linux 4.2.0-18-generic x86_64
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  soumyajyoti   1257 F.... pulseaudio
   /dev/snd/controlC0:  soumyajyoti   1257 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Nov 13 22:49:21 2015
  HibernationDevice: RESUME=UUID=32bbfbc8-d105-43a2-97d8-e6026bffbdab
  InstallationDate: Installed on 2015-11-11 (1 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Hewlett-Packard HP Notebook
  ProcFB:
   0 radeondrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic root=UUID=79ea6210-b7e1-4a35-b0e5-741b260fabf5 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-18-generic N/A
   linux-backports-modules-4.2.0-18-generic  N/A
   linux-firmware                            1.149.2
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/13/2015
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.13
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 80CC
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 99.35
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.13:bd08/13/2015:svnHewlett-Packard:pnHPNotebook:pvrType1ProductConfigId:rvnHewlett-Packard:rn80CC:rvr99.35:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Notebook
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: Hewlett-Packard

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https://bugs.launchpad.net/bugs/1516102

Title:
  Wifi unstable and unresponsive[RTL8723BE]

Status in linux package in Ubuntu:
  New

Bug description:
  The connections are not shown in the Network Manager.After a long wait though the Network manager shows up but the SSID but doesn't connect when chosen.Even if sometimes it connects it is very slow,unstable and eventually disconnects.
  I have installed new drivers @https://github.com/lwfinger/rtlwifi_new but to no avail.
  I have also changed the mode of the router to b,b/g,g operating at 20 MHz from b/g/n operation at 40Mhz .
  I am attaching the Wireless script details herewith.

  Point to be noted the Network Manager works well with the WIfi Network of my LAVA df800 CDMA Rev b dongle.
  The router  is working fine with 3 other systems(Android/Windows/Linux Mint).The Router is TL-WR720N
  ---System Details---

  Description:	Ubuntu 15.10
  Release:	15.10

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-18-generic 4.2.0-18.22
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  Uname: Linux 4.2.0-18-generic x86_64
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  soumyajyoti   1257 F.... pulseaudio
   /dev/snd/controlC0:  soumyajyoti   1257 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Nov 13 22:49:21 2015
  HibernationDevice: RESUME=UUID=32bbfbc8-d105-43a2-97d8-e6026bffbdab
  InstallationDate: Installed on 2015-11-11 (1 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Hewlett-Packard HP Notebook
  ProcFB:
   0 radeondrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic root=UUID=79ea6210-b7e1-4a35-b0e5-741b260fabf5 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-18-generic N/A
   linux-backports-modules-4.2.0-18-generic  N/A
   linux-firmware                            1.149.2
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/13/2015
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.13
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 80CC
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 99.35
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.13:bd08/13/2015:svnHewlett-Packard:pnHPNotebook:pvrType1ProductConfigId:rvnHewlett-Packard:rn80CC:rvr99.35:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Notebook
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: Hewlett-Packard

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