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Message #146086
[Bug 1516215] Re: kernel 4.x has issues with lite-on sata controller in dell xps 13 (2015)
Carolin Latze, thank you for reporting this and helping make Ubuntu
better.
Could you please test the latest upstream kernel available from the very
top line at the top of the page from http://kernel.ubuntu.com/~kernel-
ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and
please do not test the daily folder)? Install instructions are available
at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.
If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ
Where X, and Y are two numbers corresponding to the kernel version, and
Z is one release candidate number if applicable.
If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ
Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.
Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.
Thank you for your understanding.
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1516215
Title:
kernel 4.x has issues with lite-on sata controller in dell xps 13
(2015)
Status in linux package in Ubuntu:
Incomplete
Bug description:
I have a Dell XPS 13 (2015) which has a Lite-On Sata controller:
03:00.0 SATA controller: Lite-On Technology Corporation Device 0224 (rev 10)
Right from the beginning, I have issues with that one under Linux (not
Windows). It might happen that the notebook just dies (loosing its
SSD), or it might not even boot. Whenever it does not boot, it usually
stops with a message around "job 1 of 12 ..." (I don't find them in
any logs ). Sometimes when I boot into Windows and then immediately
reboot into Linux it works. It usually helps to boot a 3.19.x kernel,
although even that one can have the same issues (although way less
than 4.x).
The system almost always crashes completely when I run the dump tool.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-18-generic 4.2.0-18.22
ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
Uname: Linux 4.2.0-18-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: latze 1599 F.... pulseaudio
CurrentDesktop: XFCE
Date: Sat Nov 14 09:29:04 2015
HibernationDevice: RESUME=UUID=b8662265-a1f0-487e-9d85-2731c765b3eb
InstallationDate: Installed on 2015-08-23 (82 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:5682 Realtek Semiconductor Corp.
Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp.
Bus 001 Device 002: ID 8087:0a2a Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 13 9343
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic.efi.signed root=UUID=9e67912b-c59e-47ac-b2f1-3ef39e3d38fb ro debug
RelatedPackageVersions:
linux-restricted-modules-4.2.0-18-generic N/A
linux-backports-modules-4.2.0-18-generic N/A
linux-firmware 1.149.1
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: Upgraded to wily on 2015-10-31 (13 days ago)
dmi.bios.date: 07/14/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0310JH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.sys.vendor: Dell Inc.
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