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Message #146255
[Bug 1514316] Re: Wireless Works On Live CD Stopped Working After Installation 0bda:8172 Realtek Semiconductor Corp. RTL8191SU 802.11n WLAN Adapter
jimlovell777, in a live environment, could you please plug the WiFi USB device in, unplug everything else, execute the following via a terminal and post the results here:
usb-devices
** Tags added: xenial
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https://bugs.launchpad.net/bugs/1514316
Title:
Wireless Works On Live CD Stopped Working After Installation 0bda:8172
Realtek Semiconductor Corp. RTL8191SU 802.11n WLAN Adapter
Status in linux package in Ubuntu:
Incomplete
Bug description:
I booted my computer using an Ubuntu 15.10 64-bit Desktop live CD and
wifi worked no problem. After installing Ubuntu 15.10 to disk,
wireless no longer works. I can see the wireless device using lsusb
but it is not an option to use in network-manager, and does not show
up in /etc/network/interfaces.
Bus 002 Device 003: ID 0bda:8172 Realtek Semiconductor Corp. RTL8191SU
802.11n WLAN Adapter
My computer does not have an airplane mode button. The wireless card
is not disabled that I can tell or from my own actions.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-17-generic 4.2.0-17.21
ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
Uname: Linux 4.2.0-17-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: portal 1106 F.... pulseaudio
/dev/snd/controlC0: portal 1106 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Nov 8 23:34:40 2015
HibernationDevice: RESUME=UUID=72107d2b-667e-4e55-9eab-dfc18a940de3
InstallationDate: Installed on 2015-11-09 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Gateway ZX6961
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic.efi.signed root=UUID=fc9edda2-408b-4a6d-8733-525acc239e95 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.2.0-17-generic N/A
linux-backports-modules-4.2.0-17-generic N/A
linux-firmware 1.149.2
RfKill:
SourcePackage: linux
StagingDrivers: r8712u
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P01-B3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: ZX6961
dmi.board.vendor: Gateway
dmi.chassis.type: 13
dmi.chassis.vendor: Gateway
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-B3:bd07/22/2011:svnGateway:pnZX6961:pvr:rvnGateway:rnZX6961:rvr:cvnGateway:ct13:cvr:
dmi.product.name: ZX6961
dmi.sys.vendor: Gateway
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