← Back to team overview

kernel-packages team mailing list archive

[Bug 1516513] Re: Display-server randomly crashing in Ubuntu 15.10 after fresh-install

 

Ljiljan Veselinovic, thank you for reporting this and helping make
Ubuntu better. However, your crash reports are manually attached.

Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y dist-upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

where _my_crash_report.crash is the crash you would like to report. By
default, this sends the crash to the Ubuntu Error Tracker
infrastructure, which is different than Launchpad. For more on this,
please see https://wiki.ubuntu.com/ErrorTracker .

However, if after doing this you would still like to have a crash report posted to Launchpad, for example to ease triage and add others to your report, one would need to open the following file via a terminal:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and file the crash report via:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

If you do open this report, please feel free to subscribe me to it.

However, I'm closing this report since the process outlined above will
deal with this issue more efficiently. Also, please do not attach your
crash report manually to this report and reopen it. Thank you for your
understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: linux (Ubuntu)
   Importance: Medium => Undecided

** Changed in: linux (Ubuntu)
       Status: Incomplete => Invalid

** Attachment removed: "_opt_google_chrome_chrome.1000.crash"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1516513/+attachment/4520289/+files/_opt_google_chrome_chrome.1000.crash

** Attachment removed: "_usr_share_software-center_software-center.1000.crash"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1516513/+attachment/4520288/+files/_usr_share_software-center_software-center.1000.crash

** Attachment removed: "_usr_bin_Xorg.0.crash.tar.gz"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1516513/+attachment/4520287/+files/_usr_bin_Xorg.0.crash.tar.gz

** Attachment removed: "_usr_bin_mediascanner-service-2.0.1000.crash"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1516513/+attachment/4520286/+files/_usr_bin_mediascanner-service-2.0.1000.crash

** Attachment removed: "_usr_bin_ibus-daemon.1000.crash"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1516513/+attachment/4520290/+files/_usr_bin_ibus-daemon.1000.crash

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1516513

Title:
  Display-server randomly crashing in Ubuntu 15.10 after fresh-install

Status in linux package in Ubuntu:
  Invalid

Bug description:
  X-org randomly restart and return me to login screen. This used to
  happen more often after fresh install with kernel drive 4.2.0-16, but
  now with 4-2-0-18 not so often. I also update BIOS to the latest
  version.

  The reasons could be:

  - I clicked Tools -> Options in LibreOffice
  - I was zooming google maps in Google Chrome
  - I was talking on Viber with someone

  The complete report of my configuration is attached. The same bug I
  experienced in Ubuntu 15.04 and that was the reason I decided to swich
  back to 14.04 LTS (no such bug). For those reasons , I tried Kubuntu
  15.10 but restarting is happening there as well. The only difference
  is that my applications are not closed when it happens in Kubuntu.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-18-generic 4.2.0-18.22
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  Uname: Linux 4.2.0-18-generic x86_64
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ljiljan    1600 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Nov 16 08:02:22 2015
  HibernationDevice: RESUME=UUID=49f459db-c1c1-44a3-b1f4-3b1ae5ed5147
  InstallationDate: Installed on 2015-10-23 (23 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Dell Inc. Latitude 3540
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic.efi.signed root=UUID=82557e64-97d9-487c-84b0-01d541d27c42 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-18-generic N/A
   linux-backports-modules-4.2.0-18-generic  N/A
   linux-firmware                            1.149.2
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/28/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0992HC
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A10
  dmi.modalias: dmi:bvnDellInc.:bvrA10:bd01/28/2015:svnDellInc.:pnLatitude3540:pvrA10:rvnDellInc.:rn0992HC:rvrA00:cvnDellInc.:ct8:cvrA10:
  dmi.product.name: Latitude 3540
  dmi.product.version: A10
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1516513/+subscriptions


References