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[Bug 1516606] Re: ASUS K401L hibernate/resume unreliable

 

Biscuit Wang, could you please test the latest upstream kernel available
from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-204

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1516606/+attachment/4520105/+files/ProcEnviron.txt

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1516606/+attachment/4520104/+files/Dependencies.txt

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

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https://bugs.launchpad.net/bugs/1516606

Title:
  ASUS K401L hibernate/resume unreliable

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  With kernel 3.19.0 and 4.1.13, there is a 1/3 probability of resume
  failure.

  If the resume failed, system will hang with the console output
  below(with no_console_suspend)

  Disabling non-boot CPUs...
  intel_pstate CPU 1 exiting
  smpboot: CPU 1 is now offline
  intel_pstate CPU 2 exiting
  smpboot: CPU 2 is now offline
  intel_pstate CPU 3 exiting
  smpboot: CPU 3 is now offline

  I have just downgraded to 3.16.0-40, it works well with about 5
  hibernate/resume cycle, but I will do more test on it.

  more info:
  http://askubuntu.com/questions/678265/xubuntu-14-04-fails-to-resume-from-hibernation

  maybe  duplicate:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1490494 
  https://bugzilla.kernel.org/show_bug.cgi?id=95231

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-33-generic 3.19.0-33.38~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
  Uname: Linux 3.19.0-33-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.18
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon Nov 16 20:28:57 2015
  InstallationDate: Installed on 2015-10-14 (32 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.18
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  biscuit    2353 F.... pulseaudio
   /dev/snd/controlC0:  biscuit    2353 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2015-10-14 (33 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 04f2:b483 Chicony Electronics Co., Ltd 
   Bus 001 Device 002: ID 24ae:2001  
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. K401LB
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-33-generic.efi.signed root=UUID=2dc554f1-5daa-48f1-89af-0c6de286fb1d ro resume=UUID=7b13204e-719a-4ee4-a523-909e75b56507 no_console_suspend
  ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-33-generic N/A
   linux-backports-modules-3.19.0-33-generic  N/A
   linux-firmware                             1.127.18
  Tags:  trusty
  Uname: Linux 3.19.0-33-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  dmi.bios.date: 08/26/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: K401LB.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K401LB
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK401LB.204:bd08/26/2015:svnASUSTeKCOMPUTERINC.:pnK401LB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK401LB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: K401LB
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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