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[Bug 1516606] Re: ASUS K401L hibernate/resume unreliable

 

1.Is this really a failure?
Yes

2.Is it reproducible? If not, how often would it be reproducible?
No really, about 1/3 resume will fail, especially when the image is large.

*IMPORTANT*: the resume more likely to fail when the image is large.

3.Did it work before on a prior kernel in the same release, or prior release?
Yes, Ubuntu 14.04.3 with 3.16.0-40-generic #54~14.04.1-Ubuntu SMP Wed Jun 10 17:30:45 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux works well.

4.Do the symptoms vary at all between hibernation attempts? For example, one time WiFi didn't work, but another a kernel error shows on the screen.
No, every time is the same.

5.Do you end up with a flashing Caps Lock light?
No, totally hang

6.Please advise on how the computer hibernated, and resumed specifically. For example:
Executing at a terminal pm-hibernate, s2disk, echo disk > /sys/power/state
Clicking the word Hibernate in the GUI.
The result are same

7.Did the machine break while going into hibernation or waking up?
Hibernate is fine, waking up fail.

8.Did you see any error messages leading up to the failure?
No, just below output with 3.19

ACPI:EC:EC stopped
Disabling non-boot CPUs...
intel_pstate CPU 1 exiting
smpboot: CPU 1 is now offline
intel_pstate CPU 2 exiting
smpboot: CPU 2 is now offline
intel_pstate CPU 3 exiting
smpboot: CPU 3 is now offline

And the output in 4.3 is different

ACPI:EC:EC stopped
Disabling non-boot CPUs...
smpboot: CPU 1 is now offline
smpboot: CPU 2 is now offline
smpboot: CPU 3 is now offline

9.For resume from hibernate failures, please include the output from the following commands from the boot following the hibernate, this includes information on the search for the resume device, etc.:
dmesg
attached

cat /proc/cmdline
BOOT_IMAGE=/boot/vmlinuz-4.3.0-040300-generic root=UUID=2dc554f1-5daa-48f1-89af-0c6de286fb1d ro resume=UUID=7b13204e-719a-4ee4-a523-909e75b56507 no_console_suspend

cat /etc/initramfs-tools/conf.d/resume
No such a file

10.The information as applicable below.
attached

** Attachment added: "bug1516606_hibernate_debug_info.tar.gz"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1516606/+attachment/4520611/+files/bug1516606_hibernate_debug_info.tar.gz

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https://bugs.launchpad.net/bugs/1516606

Title:
  ASUS K401L hibernate/resume unreliable

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  With kernel 3.19.0 and 4.1.13, there is a 1/3 probability of resume
  failure.

  If the resume failed, system will hang with the console output
  below(with no_console_suspend)

  Disabling non-boot CPUs...
  intel_pstate CPU 1 exiting
  smpboot: CPU 1 is now offline
  intel_pstate CPU 2 exiting
  smpboot: CPU 2 is now offline
  intel_pstate CPU 3 exiting
  smpboot: CPU 3 is now offline

  I have just downgraded to 3.16.0-40, it works well with about 5
  hibernate/resume cycle, but I will do more test on it.

  more info:
  http://askubuntu.com/questions/678265/xubuntu-14-04-fails-to-resume-from-hibernation

  maybe  duplicate:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1490494 
  https://bugzilla.kernel.org/show_bug.cgi?id=95231

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-33-generic 3.19.0-33.38~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
  Uname: Linux 3.19.0-33-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.18
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon Nov 16 20:28:57 2015
  InstallationDate: Installed on 2015-10-14 (32 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.18
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  biscuit    2353 F.... pulseaudio
   /dev/snd/controlC0:  biscuit    2353 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2015-10-14 (33 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 04f2:b483 Chicony Electronics Co., Ltd 
   Bus 001 Device 002: ID 24ae:2001  
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. K401LB
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-33-generic.efi.signed root=UUID=2dc554f1-5daa-48f1-89af-0c6de286fb1d ro resume=UUID=7b13204e-719a-4ee4-a523-909e75b56507 no_console_suspend
  ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-33-generic N/A
   linux-backports-modules-3.19.0-33-generic  N/A
   linux-firmware                             1.127.18
  Tags:  trusty
  Uname: Linux 3.19.0-33-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  dmi.bios.date: 08/26/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: K401LB.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K401LB
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK401LB.204:bd08/26/2015:svnASUSTeKCOMPUTERINC.:pnK401LB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK401LB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: K401LB
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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