kernel-packages team mailing list archive

[ruello <1515170@xxxxxxxxxxxxxxxxxx>]

apport information

** Tags added: apport-collected wily

** Description changed:

  Hi, can you please help?
  Touchpad not working at all.
  External USB mouse working OK.
  Touchpad working OK when booting from LiveCD 12...
  
  see attachements
  thanks!
  Ruello
+ --- 
+ ApportVersion: 2.19.1-0ubuntu4
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/pcmC0D0p:   ruello     1669 F...m pulseaudio
+  /dev/snd/controlC0:  ruello     1669 F.... pulseaudio
+  /dev/snd/controlC1:  ruello     1669 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 15.10
+ HibernationDevice: RESUME=UUID=6f7f6a64-1a23-4b45-8ac5-25b75ade21f6
+ InstallationDate: Installed on 2015-03-28 (234 days ago)
+ InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
+ MachineType: TOSHIBA Satellite L655
+ Package: linux (not installed)
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic root=UUID=cd9b34c2-5a03-46af-bed4-11496e11dbdd ro quiet splash psmouse.proto=bare vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
+ RelatedPackageVersions:
+  linux-restricted-modules-4.2.0-18-generic N/A
+  linux-backports-modules-4.2.0-18-generic  N/A
+  linux-firmware                            1.149.2
+ RfKill:
+  0: phy0: Wireless LAN
+  	Soft blocked: no
+  	Hard blocked: no
+ Tags:  wily
+ Uname: Linux 4.2.0-18-generic x86_64
+ UpgradeStatus: Upgraded to wily on 2015-11-10 (7 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 06/27/2011
+ dmi.bios.vendor: INSYDE
+ dmi.bios.version: 2.20
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: Portable PC
+ dmi.board.vendor: TOSHIBA
+ dmi.board.version: Base Board Version
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Chassis Manufacturer
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: dmi:bvnINSYDE:bvr2.20:bd06/27/2011:svnTOSHIBA:pnSatelliteL655:pvrPSK1JE-0HM00CFR:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
+ dmi.product.name: Satellite L655
+ dmi.product.version: PSK1JE-0HM00CFR
+ dmi.sys.vendor: TOSHIBA

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1515170/+attachment/4520819/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1515170

Title:
  Touchpad not detected in 'Toshiba Satellite L655-1JQ' after upgrade to
  14.04

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi, can you please help?
  Touchpad not working at all.
  External USB mouse working OK.
  Touchpad working OK when booting from LiveCD 12...

  see attachements
  thanks!
  Ruello
  --- 
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   ruello     1669 F...m pulseaudio
   /dev/snd/controlC0:  ruello     1669 F.... pulseaudio
   /dev/snd/controlC1:  ruello     1669 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.10
  HibernationDevice: RESUME=UUID=6f7f6a64-1a23-4b45-8ac5-25b75ade21f6
  InstallationDate: Installed on 2015-03-28 (234 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: TOSHIBA Satellite L655
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic root=UUID=cd9b34c2-5a03-46af-bed4-11496e11dbdd ro quiet splash psmouse.proto=bare vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-18-generic N/A
   linux-backports-modules-4.2.0-18-generic  N/A
   linux-firmware                            1.149.2
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  wily
  Uname: Linux 4.2.0-18-generic x86_64
  UpgradeStatus: Upgraded to wily on 2015-11-10 (7 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/27/2011
  dmi.bios.vendor: INSYDE
  dmi.bios.version: 2.20
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Base Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnINSYDE:bvr2.20:bd06/27/2011:svnTOSHIBA:pnSatelliteL655:pvrPSK1JE-0HM00CFR:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Satellite L655
  dmi.product.version: PSK1JE-0HM00CFR
  dmi.sys.vendor: TOSHIBA

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