kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

ruello, as per
http://www.toshiba.fr/innovation/jsp/supportMyProduct.do?service=FR an
update to your computer's buggy and outdated BIOS is available (2.40).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it address the issue?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Attachment removed: "lspci-vnvn.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1515170/+attachment/4516761/+files/lspci-vnvn.log

** Attachment removed: "version.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1515170/+attachment/4516760/+files/version.log

** Tags added: bios-outdated-2.40

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1515170

Title:
  Touchpad not detected in 'Toshiba Satellite L655-1JQ' after upgrade to
  14.04

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi, can you please help?
  Touchpad not working at all.
  External USB mouse working OK.
  Touchpad working OK when booting from LiveCD 12...

  see attachements
  thanks!
  Ruello
  --- 
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   ruello     1669 F...m pulseaudio
   /dev/snd/controlC0:  ruello     1669 F.... pulseaudio
   /dev/snd/controlC1:  ruello     1669 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.10
  HibernationDevice: RESUME=UUID=6f7f6a64-1a23-4b45-8ac5-25b75ade21f6
  InstallationDate: Installed on 2015-03-28 (234 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: TOSHIBA Satellite L655
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic root=UUID=cd9b34c2-5a03-46af-bed4-11496e11dbdd ro quiet splash psmouse.proto=bare vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-18-generic N/A
   linux-backports-modules-4.2.0-18-generic  N/A
   linux-firmware                            1.149.2
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  wily
  Uname: Linux 4.2.0-18-generic x86_64
  UpgradeStatus: Upgraded to wily on 2015-11-10 (7 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/27/2011
  dmi.bios.vendor: INSYDE
  dmi.bios.version: 2.20
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Base Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnINSYDE:bvr2.20:bd06/27/2011:svnTOSHIBA:pnSatelliteL655:pvrPSK1JE-0HM00CFR:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Satellite L655
  dmi.product.version: PSK1JE-0HM00CFR
  dmi.sys.vendor: TOSHIBA

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