kernel-packages team mailing list archive
-
kernel-packages team
-
Mailing list archive
-
Message #146937
[Bug 1499665] Re: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion
apport information
** Tags added: apport-collected third-party-packages
** Description changed:
During installation touchpad works perfectly, but after trusty(3.19)
installed, and restarted, touchpad unable to use anymore.
Steps to reproduce:
1. Boot system with 14.04.3 live usb
2. Install the system
Expected result:
Touchpad works normally as in live environment
Actual results:
Touchpad no response
Additional Info.:
$ xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Logitech USB-PS/2 Optical Mouse id=9 [slave pointer (2)]
⎜ ↳ ELAN Touchscreen id=11 [slave pointer (2)]
⎜ ↳ DLLC6D7:00 06CB:796A id=12 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Sleep Button id=8 [slave keyboard (3)]
↳ Integrated_Webcam_HD id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
↳ Dell WMI hotkeys id=15 [slave keyboard (3)]
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5
Uname: Linux 3.19.0-28-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Sep 25 17:48:59 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:06d7]
InstallationDate: Installed on 2015-09-22 (2 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: Dell Inc. Inspiron 5551
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=3bf855c2-39fe-4325-a1cc-960930d96a9e ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/28/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X16
dmi.board.asset.tag: AFTPASS
dmi.board.name: Type2 - Board Product Name1
dmi.board.vendor: Dell Inc.
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: AFTPASS
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: X16
dmi.modalias: dmi:bvnDellInc.:bvrX16:bd01/28/2015:svnDellInc.:pnInspiron5551:pvrX16:rvnDellInc.:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnDellInc.:ct8:cvrX16:
dmi.product.name: Inspiron 5551
dmi.product.version: X16
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Fri Sep 25 17:06:43 2015
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 5100
vendor AUO
xserver.version: 2:1.17.1-0ubuntu3.1~trusty1
+ ---
+ .tmp.unity.support.test.0:
+
+ ApportVersion: 2.14.1-0ubuntu3.11
+ Architecture: amd64
+ CasperVersion: 1.340.2
+ CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
+ CompositorRunning: compiz
+ CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
+ CompositorUnredirectFSW: true
+ CurrentDesktop: Unity
+ DistUpgraded: Fresh install
+ DistroCodename: trusty
+ DistroRelease: Ubuntu 14.04
+ DistroVariant: ubuntu
+ ExtraDebuggingInterest: Yes, including running git bisection searches
+ GraphicsCard:
+ Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
+ Subsystem: Dell Device [1028:06d7]
+ LiveMediaBuild: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
+ MachineType: Dell Inc. Inspiron 5551
+ Package: xorg 1:7.7+1ubuntu8.1 [origin: unknown]
+ PackageArchitecture: amd64
+ ProcEnviron:
+ TERM=xterm
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
+ ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
+ ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
+ Tags: third-party-packages trusty ubuntu compiz-0.9
+ Uname: Linux 3.19.0-25-generic x86_64
+ UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 08/13/2015
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A03
+ dmi.board.asset.tag: AFTPASS
+ dmi.board.name: Type2 - Board Product Name1
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: Type2 - Board Version
+ dmi.chassis.asset.tag: AFTPASS
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Dell Inc.
+ dmi.chassis.version: A03
+ dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/13/2015:svnDellInc.:pnInspiron5551:pvrA03:rvnDellInc.:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnDellInc.:ct8:cvrA03:
+ dmi.product.name: Inspiron 5551
+ dmi.product.version: A03
+ dmi.sys.vendor: Dell Inc.
+ version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
+ version.ia32-libs: ia32-libs N/A
+ version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
+ version.libgl1-mesa-dri: libgl1-mesa-dri N/A
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx N/A
+ version.xserver-xorg-core: xserver-xorg-core N/A
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
+ xserver.bootTime: Wed Nov 18 04:29:24 2015
+ xserver.configfile: default
+ xserver.errors:
+
+ xserver.logfile: /var/log/Xorg.0.log
+ xserver.outputs:
+ product id 5100
+ vendor AUO
+ xserver.version: 2:1.17.1-0ubuntu3~trusty1
** Attachment added: "BootDmesg.txt"
https://bugs.launchpad.net/bugs/1499665/+attachment/4521066/+files/BootDmesg.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1499665
Title:
[SynPS/2 Synaptics TouchPad] TouchPad not working after installtion
Status in linux package in Ubuntu:
Incomplete
Status in xorg package in Ubuntu:
Incomplete
Bug description:
During installation touchpad works perfectly, but after trusty(3.19)
installed, and restarted, touchpad unable to use anymore.
Steps to reproduce:
1. Boot system with 14.04.3 live usb
2. Install the system
Expected result:
Touchpad works normally as in live environment
Actual results:
Touchpad no response
Additional Info.:
$ xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Logitech USB-PS/2 Optical Mouse id=9 [slave pointer (2)]
⎜ ↳ ELAN Touchscreen id=11 [slave pointer (2)]
⎜ ↳ DLLC6D7:00 06CB:796A id=12 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Sleep Button id=8 [slave keyboard (3)]
↳ Integrated_Webcam_HD id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
↳ Dell WMI hotkeys id=15 [slave keyboard (3)]
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5
Uname: Linux 3.19.0-28-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Sep 25 17:48:59 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:06d7]
InstallationDate: Installed on 2015-09-22 (2 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: Dell Inc. Inspiron 5551
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=3bf855c2-39fe-4325-a1cc-960930d96a9e ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/28/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X16
dmi.board.asset.tag: AFTPASS
dmi.board.name: Type2 - Board Product Name1
dmi.board.vendor: Dell Inc.
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: AFTPASS
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: X16
dmi.modalias: dmi:bvnDellInc.:bvrX16:bd01/28/2015:svnDellInc.:pnInspiron5551:pvrX16:rvnDellInc.:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnDellInc.:ct8:cvrX16:
dmi.product.name: Inspiron 5551
dmi.product.version: X16
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Fri Sep 25 17:06:43 2015
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 5100
vendor AUO
xserver.version: 2:1.17.1-0ubuntu3.1~trusty1
---
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CasperVersion: 1.340.2
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
DistUpgraded: Fresh install
DistroCodename: trusty
DistroRelease: Ubuntu 14.04
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:06d7]
LiveMediaBuild: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: Dell Inc. Inspiron 5551
Package: xorg 1:7.7+1ubuntu8.1 [origin: unknown]
PackageArchitecture: amd64
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
Tags: third-party-packages trusty ubuntu compiz-0.9
Uname: Linux 3.19.0-25-generic x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/13/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.asset.tag: AFTPASS
dmi.board.name: Type2 - Board Product Name1
dmi.board.vendor: Dell Inc.
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: AFTPASS
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A03
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/13/2015:svnDellInc.:pnInspiron5551:pvrA03:rvnDellInc.:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnDellInc.:ct8:cvrA03:
dmi.product.name: Inspiron 5551
dmi.product.version: A03
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Wed Nov 18 04:29:24 2015
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 5100
vendor AUO
xserver.version: 2:1.17.1-0ubuntu3~trusty1
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1499665/+subscriptions
References
