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[Bug 1499665] ProcCpuinfo.txt

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Yung Shen <1499665@xxxxxxxxxxxxxxxxxx>
Date: Wed, 18 Nov 2015 04:37:51 -0000
Reply-to: Bug 1499665 <1499665@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Attachment added: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/bugs/1499665/+attachment/4521076/+files/ProcCpuinfo.txt

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https://bugs.launchpad.net/bugs/1499665

Title:
  [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion

Status in linux package in Ubuntu:
  Incomplete
Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  During installation touchpad works perfectly, but after trusty(3.19)
  installed, and restarted, touchpad unable to use anymore.

  Steps to reproduce:

  1. Boot system with 14.04.3 live usb
  2. Install the system

  Expected result:
  Touchpad works normally as in live environment 

  Actual results:
  Touchpad no response

  
  Additional Info.:
  $ xinput list
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ Logitech USB-PS/2 Optical Mouse         	id=9	[slave  pointer  (2)]
  ⎜   ↳ ELAN Touchscreen                        	id=11	[slave  pointer  (2)]
  ⎜   ↳ DLLC6D7:00 06CB:796A                    	id=12	[slave  pointer  (2)]
  ⎜   ↳ SynPS/2 Synaptics TouchPad              	id=14	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
      ↳ Integrated_Webcam_HD                    	id=10	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=13	[slave  keyboard (3)]
      ↳ Dell WMI hotkeys                        	id=15	[slave  keyboard (3)]

  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5
  Uname: Linux 3.19.0-28-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Fri Sep 25 17:48:59 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:06d7]
  InstallationDate: Installed on 2015-09-22 (2 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Dell Inc. Inspiron 5551
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=3bf855c2-39fe-4325-a1cc-960930d96a9e ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/28/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: X16
  dmi.board.asset.tag: AFTPASS
  dmi.board.name: Type2 - Board Product Name1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: AFTPASS
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: X16
  dmi.modalias: dmi:bvnDellInc.:bvrX16:bd01/28/2015:svnDellInc.:pnInspiron5551:pvrX16:rvnDellInc.:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnDellInc.:ct8:cvrX16:
  dmi.product.name: Inspiron 5551
  dmi.product.version: X16
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Fri Sep 25 17:06:43 2015
  xserver.configfile: default
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                5100
   vendor                                     AUO
  xserver.version: 2:1.17.1-0ubuntu3.1~trusty1
  --- 
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CasperVersion: 1.340.2
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:06d7]
  LiveMediaBuild: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Dell Inc. Inspiron 5551
  Package: xorg 1:7.7+1ubuntu8.1 [origin: unknown]
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
  ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
  Tags: third-party-packages trusty ubuntu compiz-0.9
  Uname: Linux 3.19.0-25-generic x86_64
  UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/13/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.asset.tag: AFTPASS
  dmi.board.name: Type2 - Board Product Name1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: AFTPASS
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A03
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/13/2015:svnDellInc.:pnInspiron5551:pvrA03:rvnDellInc.:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnDellInc.:ct8:cvrA03:
  dmi.product.name: Inspiron 5551
  dmi.product.version: A03
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Wed Nov 18 04:29:24 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                5100 
   vendor                                     AUO
  xserver.version: 2:1.17.1-0ubuntu3~trusty1

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References

[Bug 1499665] [NEW] [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion
From: Yung Shen, 2015-09-25