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[Bug 1514316] Re: 0bda:8172 Realtek WiFi works in Live environment but stops after installation

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Thu, 19 Nov 2015 02:34:11 -0000
Reply-to: Bug 1514316 <1514316@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
jimlovell777, as per
https://wireless.wiki.kernel.org/en/users/drivers/rtl819x the most
updated upstream kernel is
https://git.kernel.org/cgit/linux/kernel/git/gregkh/staging.git/ .
Hence, could you please test this following
https://wiki.ubuntu.com/KernelTeam/GitKernelBuild and advise to the
results?


** Summary changed:

- Wireless Works On Live CD Stopped Working After Installation 0bda:8172 Realtek Semiconductor Corp. RTL8191SU 802.11n WLAN Adapter
+ 0bda:8172 Realtek WiFi works in Live environment but stops after installation

** Description changed:

  I booted my computer using an Ubuntu 15.10 64-bit Desktop live CD  and
  wifi worked no problem. After installing Ubuntu 15.10 to disk, wireless
  no longer works. I can see the wireless device using lsusb but it is not
  an option to use in network-manager, and does not show up in
  /etc/network/interfaces.
  
  Bus 002 Device 003: ID 0bda:8172 Realtek Semiconductor Corp. RTL8191SU
  802.11n WLAN Adapter
  
  My computer does not have an airplane mode button. The wireless card is
  not disabled that I can tell or from my own actions.
  
+ WORKAROUND:
+ wget http://launchpadlibrarian.net/37387612/rtl8192sfw.bin.gz
+ gunzip rtl8192sfw.bin.gz
+ sudo mkdir /lib/firmware/RTL8192SU
+ sudo mv rtl8192sfw.bin /lib/firmware/RTL8192SU/
+ sudo depmod -a or reboot
+ sudo service network-manager restart
+ 
+ After every reboot I have to run "sudo service network-manager restart"
+ for wireless to work.
+ 
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-17-generic 4.2.0-17.21
  ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
  Uname: Linux 4.2.0-17-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
-  USER PID ACCESS COMMAND
-  /dev/snd/controlC1: portal 1106 F.... pulseaudio
-  /dev/snd/controlC0: portal 1106 F.... pulseaudio
+  USER PID ACCESS COMMAND
+  /dev/snd/controlC1: portal 1106 F.... pulseaudio
+  /dev/snd/controlC0: portal 1106 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Nov 8 23:34:40 2015
  HibernationDevice: RESUME=UUID=72107d2b-667e-4e55-9eab-dfc18a940de3
  InstallationDate: Installed on 2015-11-09 (0 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Gateway ZX6961
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic.efi.signed root=UUID=fc9edda2-408b-4a6d-8733-525acc239e95 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-4.2.0-17-generic N/A
-  linux-backports-modules-4.2.0-17-generic N/A
-  linux-firmware 1.149.2
+  linux-restricted-modules-4.2.0-17-generic N/A
+  linux-backports-modules-4.2.0-17-generic N/A
+  linux-firmware 1.149.2
  RfKill:
  SourcePackage: linux
  StagingDrivers: r8712u
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/22/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P01-B3
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: ZX6961
  dmi.board.vendor: Gateway
  dmi.chassis.type: 13
  dmi.chassis.vendor: Gateway
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-B3:bd07/22/2011:svnGateway:pnZX6961:pvr:rvnGateway:rnZX6961:rvr:cvnGateway:ct13:cvr:
  dmi.product.name: ZX6961
  dmi.sys.vendor: Gateway

** Tags added: kernel-bug-exists-upstream kernel-bug-exists-upstream-4.3

** Tags added: latest-bios-p01-b3

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1514316

Title:
  0bda:8172 Realtek WiFi works in Live environment but stops after
  installation

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I booted my computer using an Ubuntu 15.10 64-bit Desktop live CD  and
  wifi worked no problem. After installing Ubuntu 15.10 to disk,
  wireless no longer works. I can see the wireless device using lsusb
  but it is not an option to use in network-manager, and does not show
  up in /etc/network/interfaces.

  Bus 002 Device 003: ID 0bda:8172 Realtek Semiconductor Corp. RTL8191SU
  802.11n WLAN Adapter

  My computer does not have an airplane mode button. The wireless card
  is not disabled that I can tell or from my own actions.

  WORKAROUND:
  wget http://launchpadlibrarian.net/37387612/rtl8192sfw.bin.gz
  gunzip rtl8192sfw.bin.gz
  sudo mkdir /lib/firmware/RTL8192SU
  sudo mv rtl8192sfw.bin /lib/firmware/RTL8192SU/
  sudo depmod -a or reboot
  sudo service network-manager restart

  After every reboot I have to run "sudo service network-manager
  restart" for wireless to work.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-17-generic 4.2.0-17.21
  ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
  Uname: Linux 4.2.0-17-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER PID ACCESS COMMAND
   /dev/snd/controlC1: portal 1106 F.... pulseaudio
   /dev/snd/controlC0: portal 1106 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Nov 8 23:34:40 2015
  HibernationDevice: RESUME=UUID=72107d2b-667e-4e55-9eab-dfc18a940de3
  InstallationDate: Installed on 2015-11-09 (0 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Gateway ZX6961
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic.efi.signed root=UUID=fc9edda2-408b-4a6d-8733-525acc239e95 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-17-generic N/A
   linux-backports-modules-4.2.0-17-generic N/A
   linux-firmware 1.149.2
  RfKill:
  SourcePackage: linux
  StagingDrivers: r8712u
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/22/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P01-B3
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: ZX6961
  dmi.board.vendor: Gateway
  dmi.chassis.type: 13
  dmi.chassis.vendor: Gateway
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-B3:bd07/22/2011:svnGateway:pnZX6961:pvr:rvnGateway:rnZX6961:rvr:cvnGateway:ct13:cvr:
  dmi.product.name: ZX6961
  dmi.sys.vendor: Gateway

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