← Back to team overview

kernel-packages team mailing list archive

[Bug 1518145] Re: Ubuntu install dvd crashes on HP Slimline S5414Y


I no longer have the Slimline computer, so I cannot run further tests on
it. I bought it for the purpose of installing Ubuntu on it. It failed,
so I returned the computer and am getting a different machine. I
reported it here for the benefit of the Ubuntu community.

I have no idea how to run apport-collect from a terminal window,
considering that I have no Ubuntu installation to run it from. I was
trying to install Ubuntu from the .iso image on a CD. It failed to boot
with the messages described. There is no further useful information (
which is part of the bug report).

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.

  Ubuntu install dvd crashes on HP Slimline S5414Y

Status in linux package in Ubuntu:

Bug description:
  I created a dvd with Ubuntu-14.04.3-desktop-amd64.iso, and attempted
  to boot an HP Slimline S5414Y computer with it. It wrote 2 lines of
  text on the display:

   [0.239991] pup 00:05: can't evaluate __CRS: 12298
   [4.2717170] ACPI PCC probe failed

  and hung.

  I created a dvd with Ubuntu-12.04.5-desktop-amd64.iso and booted the
  same computer with that. It merely hung the machine with a black

  In addition to what is actually wrong, the error messages are
  singularly unfriendly and unhelpful. A better message would include a
  URL the user could visit for an explanation and what to do next.

To manage notifications about this bug go to: