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Message #147387
[Bug 1518145] Re: Ubuntu install dvd crashes on HP Slimline S5414Y
I no longer have the Slimline computer, so I cannot run further tests on
it. I bought it for the purpose of installing Ubuntu on it. It failed,
so I returned the computer and am getting a different machine. I
reported it here for the benefit of the Ubuntu community.
I have no idea how to run apport-collect from a terminal window,
considering that I have no Ubuntu installation to run it from. I was
trying to install Ubuntu from the .iso image on a CD. It failed to boot
with the messages described. There is no further useful information (
which is part of the bug report).
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1518145
Title:
Ubuntu install dvd crashes on HP Slimline S5414Y
Status in linux package in Ubuntu:
Confirmed
Bug description:
I created a dvd with Ubuntu-14.04.3-desktop-amd64.iso, and attempted
to boot an HP Slimline S5414Y computer with it. It wrote 2 lines of
text on the display:
[0.239991] pup 00:05: can't evaluate __CRS: 12298
[4.2717170] ACPI PCC probe failed
and hung.
I created a dvd with Ubuntu-12.04.5-desktop-amd64.iso and booted the
same computer with that. It merely hung the machine with a black
screen.
In addition to what is actually wrong, the error messages are
singularly unfriendly and unhelpful. A better message would include a
URL the user could visit for an explanation and what to do next.
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