kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Spyros Theodoritsis, thank you for reporting this and helping make
Ubuntu better.

As per http://www.asus.com/Notebooks/X751MA/HelpDesk_Download/ an update
to your computer's buggy and outdated BIOS is available (403). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it address the issue?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-403

** Attachment removed: "version.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1518566/+attachment/4523051/+files/version.log

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1518566

Title:
  Ubuntu 15.10 freezing randomly

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu 15.10 freezing randomly

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-18-generic 4.2.0-18.22
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  Uname: Linux 4.2.0-18-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  spyros     3013 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Nov 21 16:15:04 2015
  HibernationDevice: RESUME=UUID=3fbc151c-b9b3-492c-a1f4-c598a0b080bb
  InstallationDate: Installed on 2015-09-23 (58 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 005: ID 04b4:0060 Cypress Semiconductor Corp. Wireless optical mouse
   Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. Hub
   Bus 001 Device 002: ID 0bda:57bc Realtek Semiconductor Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X751MA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic root=UUID=59242a09-40d6-4231-b79b-543e0a88dbde ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-18-generic N/A
   linux-backports-modules-4.2.0-18-generic  N/A
   linux-firmware                            1.149.2
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: Upgraded to wily on 2015-11-05 (15 days ago)
  dmi.bios.date: 01/26/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X751MA.208
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X751MA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX751MA.208:bd01/26/2015:svnASUSTeKCOMPUTERINC.:pnX751MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX751MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X751MA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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