kernel-packages team mailing list archive

[Brad Figg <brad.figg@xxxxxxxxxxxxx>]

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1518737

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1518737

Title:
  can not re-enable touchpad

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I am running Ubuntu 15.10 (32-bit edition but I know it is also a problem on 64-bit edition) on an Acer Aspire 5738 laptop which has a physical button next to the touchpad that can toggle the device.
  When I hit the button a desktop notification appears, informing me that the device has been disabled (an icon of a touchpad with an x in the bottom-right-hand-corner) and I am no longer able to use the touchpad for anything, as expected.
  When I press the button again to re-enable the touchpad, a desktop notification appears, informing me that the device has been enabled (an icon of a touchpad with no x in the bottom-right-hand-corner) but the touchpad remains disabled, i.e I can use it for absolutely nothing. (clicking, scrolling, pointing, ...)
  Logging in and out or restarting the PC enables the touchpad, but I can also use modprobe to remove and insert psmouse module, which will also cause it to enable.
  When I use the button physically next to the touchpad to enable/disable the touchpad, it does not affect the toggle switch in the "Mouse and Touchpad" settings, but if I use that setting (the toggle switch) I can correctly enable and disable the touchpad.
  xinput lists the device under "Virtual core pointer" as an "AlpsPS/2 ALPS GlidePoint".
  BIOS is updated as of today.
  If I can be of help in patching the bug, I would love to, but I just have no idea where to look. I altered the psmouse kernel module to print information to the logs about various activity (resetting, deactivating) but none of it was very informative (again, I don't know where to look).

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1518737/+subscriptions