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[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

 

I have been running the apport-collect command for more than couple of minutes now.
tried to do a strace -p on it to see what it is doing. Its stuck in a loop doing this....

recvmsg(4, 0x7fffd3818740, 0)           = -1 EAGAIN (Resource temporarily unavailable)
poll([{fd=5, events=POLLIN}, {fd=4, events=POLLIN}, {fd=9, events=POLLIN}], 3, 0) = 0 (Timeout)
select(0, NULL, NULL, NULL, {0, 1000})  = 0 (Timeout)
select(0, NULL, NULL, NULL, {0, 2000})  = 0 (Timeout)
select(0, NULL, NULL, NULL, {0, 4000})  = 0 (Timeout)
select(0, NULL, NULL, NULL, {0, 8000})  = 0 (Timeout)
select(0, NULL, NULL, NULL, {0, 16000}) = 0 (Timeout)
select(0, NULL, NULL, NULL, {0, 32000}) = 0 (Timeout)
select(0, NULL, NULL, NULL, {0, 36000}) = 0 (Timeout)
recvmsg(4, {msg_name(0)=NULL, msg_iov(1)=[{"A\0003\355\2465\0\4\3\0\202\0\6\0\0\4\0\200\7\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 4096}], msg_controllen=0, msg_flags=0}, 0) = 64
recvmsg(4, 0x7fffd3818740, 0)           = -1 EAGAIN (Resource temporarily unavailable)
poll([{fd=5, events=POLLIN}, {fd=4, events=POLLIN}, {fd=9, events=POLLIN}], 3, 0) = 0 (Timeout)
poll([{fd=5, events=POLLIN}, {fd=4, events=POLLIN}, {fd=9, events=POLLIN}], 3, 0) = 0 (Timeout)
recvmsg(4, 0x7fffd3818610, 0)           = -1 EAGAIN (Resource temporarily unavailable)
recvmsg(4, 0x7fffd3818740, 0)           = -1 EAGAIN (Resource temporarily unavailable)
poll([{fd=5, events=POLLIN}, {fd=4, events=POLLIN}, {fd=9, events=POLLIN}], 3, 0) = 0 (Timeout)
recvmsg(4, 0x7fffd3818740, 0)           = -1 EAGAIN (Resource temporarily unavailable)
poll([{fd=5, events=POLLIN}, {fd=4, events=POLLIN}, {fd=9, events=POLLIN}], 3, 0) = 0 (Timeout)
recvmsg(4, 0x7fffd3814ca0, 0)           = -1 EAGAIN (Resource temporarily unavailable)
poll([{fd=4, events=POLLIN|POLLOUT}], 1, 4294967295) = 1 ([{fd=4, revents=POLLOUT}])


However, am attaching the dmesg logs as well.

** Attachment added: "dmesg"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1520519/+attachment/4526343/+files/dmesg

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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https://bugs.launchpad.net/bugs/1520519

Title:
  ASUS ROG GL552 TouchPad not detected

Status in linux package in Ubuntu:
  Confirmed
Status in xserver-xorg-input-synaptics package in Ubuntu:
  New

Bug description:
  Laptop Model  : ASUS ROG GL552 DH71
  First Appearance : Got laptop yesterday. dual booted with ubuntu 14.04. Touchpad never detected.
  Manufacturer : ASUS ( as listed under windows 10 )

  * xinput list *

  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ Logitech USB Optical Mouse              	id=10	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Power Button                            	id=7	[slave  keyboard (3)]
      ↳ Logitech USB Keyboard                   	id=8	[slave  keyboard (3)]
      ↳ Logitech USB Keyboard                   	id=9	[slave  keyboard (3)]

  * List of devices *
  : Bus=0019 Vendor=0000 Product=0005 Version=0000
  N: Name="Lid Switch"
  P: Phys=PNP0C0D/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
  U: Uniq=
  H: Handlers=event0 
  B: PROP=0
  B: EV=21
  B: SW=1

  I: Bus=0019 Vendor=0000 Product=0003 Version=0000
  N: Name="Sleep Button"
  P: Phys=PNP0C0E/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
  U: Uniq=
  H: Handlers=kbd event1 
  B: PROP=0
  B: EV=3
  B: KEY=4000 0 0

  I: Bus=0019 Vendor=0000 Product=0001 Version=0000
  N: Name="Power Button"
  P: Phys=LNXPWRBN/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
  U: Uniq=
  H: Handlers=kbd event2 
  B: PROP=0
  B: EV=3
  B: KEY=10000000000000 0

  I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
  N: Name="AT Translated Set 2 keyboard"
  P: Phys=isa0060/serio0/input0
  S: Sysfs=/devices/platform/i8042/serio0/input/input3
  U: Uniq=
  H: Handlers=sysrq kbd event3 
  B: PROP=0
  B: EV=120013
  B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
  B: MSC=10
  B: LED=7

  I: Bus=0003 Vendor=046d Product=c05a Version=0111
  N: Name="Logitech USB Optical Mouse"
  P: Phys=usb-0000:00:14.0-1/input0
  S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/0003:046D:C05A.0001/input/input4
  U: Uniq=
  H: Handlers=mouse0 event4 
  B: PROP=0
  B: EV=17
  B: KEY=70000 0 0 0 0
  B: REL=103
  B: MSC=10

  I: Bus=0019 Vendor=0000 Product=0000 Version=0000
  N: Name="Asus WMI hotkeys"
  P: Phys=asus-nb-wmi/input0
  S: Sysfs=/devices/platform/asus-nb-wmi/input/input5
  U: Uniq=
  H: Handlers=rfkill kbd event5 
  B: PROP=0
  B: EV=100013
  B: KEY=80000 0 800000000000 0 0 a1606f00900000 8200027800501000 e000000000000 0
  B: MSC=10

  I: Bus=0019 Vendor=0000 Product=0006 Version=0000
  N: Name="Video Bus"
  P: Phys=LNXVIDEO/video/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input6
  U: Uniq=
  H: Handlers=kbd event6 
  B: PROP=0
  B: EV=3
  B: KEY=3e000b00000000 0 0 0

  I: Bus=0019 Vendor=0000 Product=0006 Version=0000
  N: Name="Video Bus"
  P: Phys=LNXVIDEO/video/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:12/LNXVIDEO:01/input/input7
  U: Uniq=
  H: Handlers=kbd event7 
  B: PROP=0
  B: EV=3
  B: KEY=3e000b00000000 0 0 0

  I: Bus=0003 Vendor=04f2 Product=b424 Version=6969
  N: Name="USB2.0 HD UVC WebCam"
  P: Phys=usb-0000:00:14.0-4/button
  S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input8
  U: Uniq=
  H: Handlers=kbd event8 
  B: PROP=0
  B: EV=3
  B: KEY=100000 0 0 0

  I: Bus=0000 Vendor=0000 Product=0000 Version=0000
  N: Name="HDA Intel PCH Mic"
  P: Phys=ALSA
  S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input9
  U: Uniq=
  H: Handlers=event9 
  B: PROP=0
  B: EV=21
  B: SW=10

  I: Bus=0000 Vendor=0000 Product=0000 Version=0000
  N: Name="HDA Intel PCH Headphone"
  P: Phys=ALSA
  S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input10
  U: Uniq=
  H: Handlers=event10 
  B: PROP=0
  B: EV=21
  B: SW=4

  I: Bus=0000 Vendor=0000 Product=0000 Version=0000
  N: Name="HDA Intel PCH HDMI/DP,pcm=3"
  P: Phys=ALSA
  S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input11
  U: Uniq=
  H: Handlers=event11 
  B: PROP=0
  B: EV=21
  B: SW=140

  
  please find Xorg.log attached.

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References