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[Bug 1520040] Re: [drm:gen8_irq_handler [i915_bpo]] *ERROR* The master control interrupt lied (SDE)!

 

Yuri Ribeiro Sucupira, could you please test the latest upstream kernel
available from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: broadwell i915
** Tags added: latest-bios-a06

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1520040/+attachment/4525546/+files/ProcEnviron.txt

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1520040/+attachment/4525545/+files/Dependencies.txt

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

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https://bugs.launchpad.net/bugs/1520040

Title:
  [drm:gen8_irq_handler [i915_bpo]] *ERROR* The master control interrupt
  lied (SDE)!

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Device: notebook Dell Inspiron 5548

  Operating system: 64-bit XUbuntu Linux 14.04 LTS

  Processor: Intel Core i7-5500U

  Kernel: 3.19.0-33-generic #38~14.04.1-Ubuntu SMP x86_64

  Video: dual chip. These are the two display controllers:
  - Advanced Micro Devices, Inc. [AMD/ATI] Topaz XT [Radeon R7 M260] display controller 33000000Hz (requires kernel module / device driver "fglrx"); and
  - Intel Corporation Broadwell-U Integrated Graphics VGA compatible controller 33000000Hz (requires kernel module / device driver "i915").

  Problem: my notebook's operating system is switching to runlevel 0
  (power off) randomly, subtly and thus unexpectedly. And if I 'cat
  /var/log/kern.log |grep -i i915' I get a lot of "[drm:gen8_irq_handler
  [i915_bpo]] *ERROR* The master control interrupt lied (SDE)!"
  messages. I'm under the impression that either the kernel or the
  kernel module "i915_bpo" is buggy.

  My notebook's problem can't be related to overheating, because it's a
  brand-new notebook (less than 1 month old) and I've already monitored
  its temperature parameters: nothing abnormal is happening. Also, I'm
  using a cooling laptop base/pad.

  Other kernels I've tested, with which the same issue happens:
  - 3.19.0-18-generic (kernel module: i915_bpo)
  - 3.19.0-23-generic (kernel module: i915_bpo)
  - 3.19.0-28-generic (kernel module: i915_bpo)
  - 4.2.0-18-generic (kernel module: i915)

  Temporary workaround: I downgraded to kernel "3.13.0-36-generic",
  which isn't buggy with its "i915_bdw.ko" (version 3.0) kernel object
  (module). Full path for this module:
  /lib/modules/3.13.0-36-generic/kernel/ubuntu/i915/i915_bdw.ko

  Notes:
  - "bdw" stands for "Broadwell"
  - "bpo", I believe, stands for "backport"

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-33-generic 3.19.0-33.38~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
  Uname: Linux 3.19.0-33-generic x86_64
  NonfreeKernelModules: wl fglrx
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Wed Nov 25 23:44:39 2015
  InstallationDate: Installed on 2015-11-03 (22 days ago)
  InstallationMedia: Xubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  yuriyrs    2832 F.... pulseaudio
   /dev/snd/controlC1:  yuriyrs    2832 F.... pulseaudio
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=a08f36f9-0611-4894-9da9-8b1dcc960a86
  InstallationDate: Installed on 2015-11-03 (24 days ago)
  InstallationMedia: Xubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Dell Inc. Inspiron 5548
  NonfreeKernelModules: fglrx wl
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-33-generic.efi.signed root=UUID=4f05c2b3-c971-4bf8-bcb6-a76d60b68e45 ro quiet splash video.use_native_backlight=1 intremap=no_x2apic_optout vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-33-generic N/A
   linux-backports-modules-3.19.0-33-generic  N/A
   linux-firmware                             1.127.18
  Tags:  trusty
  Uname: Linux 3.19.0-33-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev sambashare scanner sudo tape video
  _MarkForUpload: True
  dmi.bios.date: 10/12/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0YDTG3
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A06
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd10/12/2015:svnDellInc.:pnInspiron5548:pvrA06:rvnDellInc.:rn0YDTG3:rvrA02:cvnDellInc.:ct8:cvrA06:
  dmi.product.name: Inspiron 5548
  dmi.product.version: A06
  dmi.sys.vendor: Dell Inc.

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