← Back to team overview

kernel-packages team mailing list archive

[Bug 1521410] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1521410

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: trusty

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1521410

Title:
  Touchpad not recognized in Ubuntu 14.04 on Asus K501UX-AH71

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I just did a fresh install of Ubuntu 14.04.3 on my ASUS K501UX-AH71.
  Everything seems to be working fine, although a little buggy now and
  then. The main problem now is that the touchpad is not being
  recognized and is does not appear in /proc/bus/input/devices. External
  mice function fine.

  Reloading the mouse drive like below does not work:
  sudo modprobe -r psmouse
  sudo modprobe psmouse proto=imps

  Attached are dmesg, and I've pasted below two other outputs (only one
  attachment allowed):

  DEVICES "/proc/bus/input/devices"
  I: Bus=0019 Vendor=0000 Product=0005 Version=0000
  N: Name="Lid Switch"
  P: Phys=PNP0C0D/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
  U: Uniq=
  H: Handlers=event0 
  B: PROP=0
  B: EV=21
  B: SW=1

  I: Bus=0019 Vendor=0000 Product=0003 Version=0000
  N: Name="Sleep Button"
  P: Phys=PNP0C0E/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
  U: Uniq=
  H: Handlers=kbd event1 
  B: PROP=0
  B: EV=3
  B: KEY=4000 0 0

  I: Bus=0019 Vendor=0000 Product=0001 Version=0000
  N: Name="Power Button"
  P: Phys=LNXPWRBN/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
  U: Uniq=
  H: Handlers=kbd event2 
  B: PROP=0
  B: EV=3
  B: KEY=10000000000000 0

  I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
  N: Name="AT Translated Set 2 keyboard"
  P: Phys=isa0060/serio0/input0
  S: Sysfs=/devices/platform/i8042/serio0/input/input3
  U: Uniq=
  H: Handlers=sysrq kbd event3 
  B: PROP=0
  B: EV=120013
  B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
  B: MSC=10
  B: LED=7

  I: Bus=0019 Vendor=0000 Product=0006 Version=0000
  N: Name="Video Bus"
  P: Phys=LNXVIDEO/video/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input4
  U: Uniq=
  H: Handlers=kbd event4 
  B: PROP=0
  B: EV=3
  B: KEY=3e000b00000000 0 0 0

  I: Bus=0019 Vendor=0000 Product=0006 Version=0000
  N: Name="Video Bus"
  P: Phys=LNXVIDEO/video/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:22/LNXVIDEO:01/input/input5
  U: Uniq=
  H: Handlers=kbd event5 
  B: PROP=0
  B: EV=3
  B: KEY=3e000b00000000 0 0 0

  I: Bus=0003 Vendor=04f2 Product=b54b Version=9556
  N: Name="USB2.0 VGA UVC WebCam"
  P: Phys=usb-0000:00:14.0-6/button
  S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.0/input/input6
  U: Uniq=
  H: Handlers=kbd event6 
  B: PROP=0
  B: EV=3
  B: KEY=100000 0 0 0

  I: Bus=0019 Vendor=0000 Product=0000 Version=0000
  N: Name="Asus WMI hotkeys"
  P: Phys=asus-nb-wmi/input0
  S: Sysfs=/devices/platform/asus-nb-wmi/input/input7
  U: Uniq=
  H: Handlers=rfkill kbd event7 
  B: PROP=0
  B: EV=100013
  B: KEY=80000 0 800000000000 0 0 a1606f00900000 8200027800501000 e000000000000 0
  B: MSC=10

  I: Bus=0000 Vendor=0000 Product=0000 Version=0000
  N: Name="HDA Intel PCH Mic"
  P: Phys=ALSA
  S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input8
  U: Uniq=
  H: Handlers=event8 
  B: PROP=0
  B: EV=21
  B: SW=10

  I: Bus=0000 Vendor=0000 Product=0000 Version=0000
  N: Name="HDA Intel PCH Headphone"
  P: Phys=ALSA
  S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input9
  U: Uniq=
  H: Handlers=event9 
  B: PROP=0
  B: EV=21
  B: SW=4

  I: Bus=0000 Vendor=0000 Product=0000 Version=0000
  N: Name="HDA Intel PCH HDMI/DP,pcm=3"
  P: Phys=ALSA
  S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input10
  U: Uniq=
  H: Handlers=event10 
  B: PROP=0
  B: EV=21
  B: SW=140

  
  XINPUT
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ USB Optical Mouse                       	id=10	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Video Bus                               	id=8	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
      ↳ USB2.0 VGA UVC WebCam                   	id=11	[slave  keyboard (3)]
      ↳ Asus WMI hotkeys                        	id=12	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=13	[slave  keyboard (3)]

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1521410/+subscriptions


References