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Message #148764
[Bug 1500739] Re: CPU lockup on HP Proliant DL380 Gen9 servers
** Tags removed: kernel-key
** Tags added: kernel-da-key
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https://bugs.launchpad.net/bugs/1500739
Title:
CPU lockup on HP Proliant DL380 Gen9 servers
Status in linux package in Ubuntu:
Confirmed
Bug description:
Over the past 3-ish weeks we've had 3 seperate HP Proliant DL380 Gen9
servers lock up with a similar looking cpu lockup bug. All 3 of these
servers are nova-compute nodes in an OpenStack cluster, with a
reasonable amount of load on them. The symptoms are the load shoots
up into the hundreds, and ps stops returning.
I've attached lspci -vnvn and 3 sets of syslog message traces that we
grabbed on each of the 3 times it has crashed.
$ cat /proc/version_signature
Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
Please let us know if you need any further information.
---
AlsaDevices:
total 0
crw-rw---- 1 root audio 116, 1 Sep 29 06:47 seq
crw-rw---- 1 root audio 116, 33 Sep 29 06:47 timer
AplayDevices: Error: [Errno 2] No such file or directory
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=c2111986-9219-44f2-ad09-8d367ce8b30b
MachineType: HP ProLiant DL380 Gen9
Package: linux (not installed)
PciMultimedia:
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-49-generic root=UUID=038cefb6-3559-4104-9754-5308497961f5 ro console=tty0 console=ttyS1,115200 BOOTIF=01-3c:a8:2a:23:f5:00 quiet
ProcVersionSignature: Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
RelatedPackageVersions:
linux-restricted-modules-3.16.0-49-generic N/A
linux-backports-modules-3.16.0-49-generic N/A
linux-firmware 1.127.15
RfKill: Error: [Errno 2] No such file or directory
Tags: trusty uec-images
Uname: Linux 3.16.0-49-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout libvirtd lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/06/2015
dmi.bios.vendor: HP
dmi.bios.version: P89
dmi.chassis.type: 23
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrP89:bd05/06/2015:svnHP:pnProLiantDL380Gen9:pvr:cvnHP:ct23:cvr:
dmi.product.name: ProLiant DL380 Gen9
dmi.sys.vendor: HP
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References