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[Bug 1521749] Re: NUC NUC5CPYH Does not boot on 4.2.0-19 (Ubuntu 15.10)

 

apport information

** Tags added: apport-collected wily

** Description changed:

  I have a NUC NUC5CPYH. It boots beautifully on Ubuntu 15.04 and Ubuntu
  15.10 with linux-image-3.19.0-34-generic -- but when I try to boot with
  linux-image-4.2.0-19-generic  I simply see the following:
  
  https://www.dropbox.com/s/y2c9i87kafvwsq1/IMG_1476.jpg?dl=0
  
  The keyboard stops responding after this line: systemd[1]: Started udev
  Kernel Device Manager.
  
  Here is output from lspci -vnvn < http://pastie.org/10596250 - I am
  running headless, so there is no Xorg (or any other X server) installed.
  
  - I tried updating the NUC bios to the latest (PY0044)
  - I tried adding GRUB_CMDLINE_LINUX="nomodeset" (also: noacpi noapic)
  - I tried disabling devices in the bios like audio
  
  I am not sure how to troubleshoot. When I reboot and select Kernel 3.19,
  there is nothing in /var/log/syslog from the failed boot :(
  
  Any suggestions?
+ --- 
+ AlsaDevices:
+  total 0
+  crw-rw---- 1 root audio 116,  1 Dec  1 20:34 seq
+  crw-rw---- 1 root audio 116, 33 Dec  1 20:34 timer
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.19.0-34-generic.
+ AplayDevices: Error: [Errno 2] No such file or directory
+ ApportVersion: 2.19.1-0ubuntu5
+ Architecture: amd64
+ ArecordDevices: Error: [Errno 2] No such file or directory
+ DistroRelease: Ubuntu 15.10
+ IwConfig:
+  eth0      no wireless extensions.
+  
+  tap0      no wireless extensions.
+  
+  lo        no wireless extensions.
+ JournalErrors:
+  No journal files were found.
+  -- No entries --
+ Lsusb:
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 004: ID 8087:0a2a Intel Corp. 
+  Bus 001 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
+  Bus 001 Device 002: ID 046d:c315 Logitech, Inc. Classic Keyboard 200
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ Package: linux (not installed)
+ ProcFB:
+  
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-34-generic root=UUID=d9294595-7978-4fd1-b911-a23cf894cf7d ro nomodeset
+ ProcVersionSignature: Ubuntu 3.19.0-34.39-generic 3.19.8-ckt7
+ RelatedPackageVersions:
+  linux-restricted-modules-3.19.0-34-generic N/A
+  linux-backports-modules-3.19.0-34-generic  N/A
+  linux-firmware                             1.149.3
+ RfKill: Error: [Errno 2] No such file or directory
+ Tags:  wily
+ UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
+ Uname: Linux 3.19.0-34-generic x86_64
+ UpgradeStatus: Upgraded to wily on 2015-12-01 (0 days ago)
+ UserGroups: audio dialout sudo video
+ WifiSyslog:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 09/25/2015
+ dmi.bios.vendor: Intel Corp.
+ dmi.bios.version: PYBSWCEL.86A.0044.2015.0925.1143
+ dmi.board.name: NUC5CPYB
+ dmi.board.vendor: Intel Corporation
+ dmi.board.version: H61145-404
+ dmi.chassis.type: 3
+ dmi.modalias: dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0044.2015.0925.1143:bd09/25/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

** Attachment added: "AudioDevicesInUse.txt"
   https://bugs.launchpad.net/bugs/1521749/+attachment/4528214/+files/AudioDevicesInUse.txt

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https://bugs.launchpad.net/bugs/1521749

Title:
  NUC NUC5CPYH Does not boot on 4.2.0-19 (Ubuntu 15.10)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have a NUC NUC5CPYH. It boots beautifully on Ubuntu 15.04 and Ubuntu
  15.10 with linux-image-3.19.0-34-generic -- but when I try to boot
  with  linux-image-4.2.0-19-generic  I simply see the following:

  https://www.dropbox.com/s/y2c9i87kafvwsq1/IMG_1476.jpg?dl=0

  The keyboard stops responding after this line: systemd[1]: Started
  udev Kernel Device Manager.

  Here is output from lspci -vnvn < http://pastie.org/10596250 - I am
  running headless, so there is no Xorg (or any other X server)
  installed.

  - I tried updating the NUC bios to the latest (PY0044)
  - I tried adding GRUB_CMDLINE_LINUX="nomodeset" (also: noacpi noapic)
  - I tried disabling devices in the bios like audio

  If I select "Ubuntu, with Linux 4.2.0-19-generic (recovery mode)" from
  the list, it boots into the recovery console

  I am not sure how to troubleshoot further. When I reboot and select
  Kernel 3.19, there is nothing in /var/log/syslog from the failed boot
  :(

  Any suggestions?

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References