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[Bug 1522201] Re: NUC NUC5CPYH Does not reboot on Ubuntu 15.10 (linux-image-4.2.0-19)

 

** Attachment added: "Syslog showing the point of system freeze when asking to reboot"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1522201/+attachment/4528785/+files/syslog-reboot-freeze-PY0043.txt

** Tags added: apport-collected wily

** Description changed:

  This bug is related to this bug:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1521749
  
  If downgrading the BIOS from PY0044 to PY0043. I am able to get the NUC
  to boot. But it does not reboot if running "reboot".
  
  It freezes showing this screen:
  https://www.dropbox.com/s/fxy4opcqwnmjmwo/IMG_1489.jpg?dl=0
  
- I am also attaching the full syslog, dmesg and the relevant part of the
- syslog showing the freeze asking to reboot.
+ I am also attaching the full syslog, dmesg and the relevant part of the syslog showing the freeze asking to reboot.
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.2.0-19-generic.
+ AplayDevices: Error: [Errno 2] No such file or directory
+ ApportVersion: 2.19.1-0ubuntu5
+ Architecture: amd64
+ ArecordDevices: Error: [Errno 2] No such file or directory
+ AudioDevicesInUse: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info: Error: [Errno 2] No such file or directory
+ Card0.Amixer.values: Error: [Errno 2] No such file or directory
+ DistroRelease: Ubuntu 15.10
+ Lspci: Error: [Errno 2] No such file or directory
+ Lsusb: Error: [Errno 2] No such file or directory
+ Package: linux (not installed)
+ PciMultimedia:
+  
+ ProcEnviron:
+  TERM=linux
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=4fa37335-eed0-4580-ae4b-62c996dfc275 ro vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
+ RelatedPackageVersions:
+  linux-restricted-modules-4.2.0-19-generic N/A
+  linux-backports-modules-4.2.0-19-generic  N/A
+  linux-firmware                            1.149.3
+ RfKill: Error: [Errno 2] No such file or directory
+ Tags:  wily
+ UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
+ Uname: Linux 4.2.0-19-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 09/04/2015
+ dmi.bios.vendor: Intel Corp.
+ dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
+ dmi.board.name: NUC5CPYB
+ dmi.board.vendor: Intel Corporation
+ dmi.board.version: H61145-404
+ dmi.chassis.type: 3
+ dmi.modalias: dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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https://bugs.launchpad.net/bugs/1522201

Title:
  NUC NUC5CPYH Does not reboot on Ubuntu 15.10 (linux-image-4.2.0-19)

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  This bug might be related to this bug:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1521749

  I have a NUC NUC5CPYH. It boots and reboots beautifully on Ubuntu
  15.04 and Ubuntu 15.10 with linux-image-3.19.0-34-generic -- but when
  I try to boot with linux-image-4.2.0-19-generic on the latest PY0044
  BIOS version, it does not boot at all. If I downgrade the BIOS to
  PY0043, it boots, but then I am not able to reboot it.

  When I run "reboot", it freezes showing this screen:
  https://www.dropbox.com/s/fxy4opcqwnmjmwo/IMG_1489.jpg?dl=0

  I am also attaching the full syslog, dmesg and the relevant part of
  the syslog when the system froze.

  Any ideas?

  ---
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  DistroRelease: Ubuntu 15.10

  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=4fa37335-eed0-4580-ae4b-62c996dfc275 ro vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-19-generic N/A
   linux-backports-modules-4.2.0-19-generic  N/A
   linux-firmware                            1.149.3
  RfKill: Error: [Errno 2] No such file or directory
  Tags:  wily
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-19-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  _MarkForUpload: True
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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