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Message #150089
[Bug 1520343] Re: Qualcomm Atheros wireless card [168c:003e] (rev 32) not supported
** Description changed:
- I have recently installed Ubuntu 15.10 (64-bit) alongside Windows 10 on an Acer Aspire VN7-792G-76ZH and discovered, that the Qualcomm wireless card doesn't work.
- The card has the device id 168c:003e as many other cards, for example the Qualcomm Atheros Killer (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1383184),
- but it has a newer revision number (32) and the suggested fixes work only partially and the wireless is unusable.
+ I have recently installed Ubuntu 15.10 (64-bit) alongside Windows 10 on an Acer Aspire VN7-792G-76ZH and discovered, that the Qualcomm wireless card doesn't work in it or 16.04.
+ The card has the device id 168c:003e as many other cards, for example the Qualcomm Atheros Killer (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1383184), but it has a newer revision number (32) and the suggested fixes work only partially and the wireless is unusable.
The computer has just been released this summer and is Intel Skylake
-based.
- My lspci:
- 00:00.0 Host bridge [0600]: Intel Corporation Sky Lake Host Bridge/DRAM Registers [8086:1910] (rev 07)
- 00:01.0 PCI bridge [0604]: Intel Corporation Sky Lake PCIe Controller (x16) [8086:1901] (rev 07)
- 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:191b] (rev 06)
- 00:14.0 USB controller [0c03]: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller [8086:a12f] (rev 31)
- 00:14.2 Signal processing controller [1180]: Intel Corporation Sunrise Point-H Thermal subsystem [8086:a131] (rev 31)
- 00:15.0 Signal processing controller [1180]: Intel Corporation Sunrise Point-H LPSS I2C Controller #0 [8086:a160] (rev 31)
- 00:15.1 Signal processing controller [1180]: Intel Corporation Sunrise Point-H LPSS I2C Controller #1 [8086:a161] (rev 31)
- 00:16.0 Communication controller [0780]: Intel Corporation Sunrise Point-H CSME HECI #1 [8086:a13a] (rev 31)
- 00:17.0 SATA controller [0106]: Intel Corporation Sunrise Point-H SATA Controller [AHCI mode] [8086:a103] (rev 31)
- 00:1c.0 PCI bridge [0604]: Intel Corporation Sunrise Point-H PCI Express Root Port #3 [8086:a112] (rev f1)
- 00:1c.3 PCI bridge [0604]: Intel Corporation Sunrise Point-H PCI Express Root Port #4 [8086:a113] (rev f1)
- 00:1c.4 PCI bridge [0604]: Intel Corporation Sunrise Point-H PCI Express Root Port #5 [8086:a114] (rev f1)
- 00:1f.0 ISA bridge [0601]: Intel Corporation Sunrise Point-H LPC Controller [8086:a14e] (rev 31)
- 00:1f.2 Memory controller [0580]: Intel Corporation Sunrise Point-H PMC [8086:a121] (rev 31)
- 00:1f.3 Multimedia audio controller [0401]: Intel Corporation Sunrise Point-H HD Audio [8086:a170] (rev 31)
- 00:1f.4 SMBus [0c05]: Intel Corporation Sunrise Point-H SMBus [8086:a123] (rev 31)
- 01:00.0 3D controller [0302]: NVIDIA Corporation GM107M [GeForce GTX 960M] [10de:139b] (rev ff)
- 07:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter [168c:003e] (rev 32)
- 08:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
-
- What I have tried:
-
- I've tried the patch from bug 1383184, which has a fix for the card
- revision 20:
-
- Make the directory /lib/firmware/ath10k/QCA6174/hw3.0/
-
- And put in the patch files:
+ I've tried the patch from bug 1383184, which has a fix for the card revision 20:
+ Make the directory /lib/firmware/ath10k/QCA6174/hw3.0/ and put in the patch files:
board.bin
firmware-4.bin
notice_ath10k_firmware-4.txt
ath10k_pci succeeds in loading the firmware, but it seems that the
firmware is not working correctly:
dmesg | grep ath
-
[ 5.452683] ath10k_pci 0000:07:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[ 5.678420] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/cal-pci-0000:07:00.0.bin failed with error -2
[ 5.678773] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-pci-168c:003e:11ad:0807.bin failed with error -2
[ 5.678781] ath10k_pci 0000:07:00.0: failed to load spec board file, falling back to generic: -2
[ 5.679445] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[ 5.679453] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[ 7.802316] ath10k_pci 0000:07:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff, 168c:003e:11ad:0807 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 htt 3.26 wmi 4 cal otp max_sta 32
[ 7.802329] ath10k_pci 0000:07:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
[ 8.200607] ath: EEPROM regdomain: 0x6c
[ 8.200614] ath: EEPROM indicates we should expect a direct regpair map
[ 8.200619] ath: Country alpha2 being used: 00
[ 8.200621] ath: Regpair used: 0x6c
[ 8.216605] ath10k_pci 0000:07:00.0 wlp7s0: renamed from wlan0
[ 13.462029] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 16.461416] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 24.760062] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 27.759534] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 36.046205] ath10k_pci 0000:07:00.0: failed to set arp ac override parameter: -11
[ 39.045729] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 47.344304] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 50.343794] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 58.630534] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 61.629936] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 69.920624] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 72.920132] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 81.206812] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 84.206218] ath10k_pci 0000:07:00.0: could not suspend target (-11)
...
Then it just constantly prints the last two messages on and on.
I can weirdly enough see the card in iwconfig:
-
-
- wlp7s0 IEEE 802.11abgn ESSID:off/any
- Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
- Retry short limit:7 RTS thr:off Fragment thr:off
- Power Management:off
+ wlp7s0 IEEE 802.11abgn ESSID:off/any
+ Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
+ Retry short limit:7 RTS thr:off Fragment thr:off
+ Power Management:off
And I can see the wireless-icon in the toolbar, but scanning for access
points or trying to connect to one doesn't work.
This is the furthest I've gotten. I suspect this card needs a new
firmware in ath10k?
- I'm currently running the development branch of Ubuntu 16.04 as hardware acceleration support for this PC is currently only supported there.
- The same problem exists in this version too and I'm able to reproduce the issue.
-
- Hoping to get this fixed, as many other new laptops seem to include the
- same wireless card.
-
- /Dennis
-
- ============================================
-
- Current system information:
-
- Description: Ubuntu Xenial Xerus (development branch)
- Release: 16.04
- ---
+ ---
ApportVersion: 2.19.2-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: dennis 1230 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: dennis 1230 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=bed7757a-3749-4efb-9e9f-0ce8129bfbb9
InstallationDate: Installed on 2015-11-11 (15 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151110)
Lsusb:
- Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
- Bus 001 Device 003: ID 04f2:b520 Chicony Electronics Co., Ltd
- Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
- Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
- Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 003: ID 04f2:b520 Chicony Electronics Co., Ltd
+ Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
+ Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire VN7-792G
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=bdadfbdf-2233-46de-b804-c88712e6c518 ro ipv6.disable=1 i915.preliminary_hw_support=1
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
RelatedPackageVersions:
- linux-restricted-modules-4.2.0-19-generic N/A
- linux-backports-modules-4.2.0-19-generic N/A
- linux-firmware 1.153
+ linux-restricted-modules-4.2.0-19-generic N/A
+ linux-backports-modules-4.2.0-19-generic N/A
+ linux-firmware 1.153
Tags: xenial
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-792G
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire VN7-792G
dmi.product.version: V1.02
dmi.sys.vendor: Acer
** Tags added: latest-bios-1.02
--
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https://bugs.launchpad.net/bugs/1520343
Title:
Qualcomm Atheros wireless card [168c:003e] (rev 32) not supported
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have recently installed Ubuntu 15.10 (64-bit) alongside Windows 10 on an Acer Aspire VN7-792G-76ZH and discovered, that the Qualcomm wireless card doesn't work in it or 16.04.
The card has the device id 168c:003e as many other cards, for example the Qualcomm Atheros Killer (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1383184), but it has a newer revision number (32) and the suggested fixes work only partially and the wireless is unusable.
The computer has just been released this summer and is Intel Skylake
-based.
I've tried the patch from bug 1383184, which has a fix for the card revision 20:
Make the directory /lib/firmware/ath10k/QCA6174/hw3.0/ and put in the patch files:
board.bin
firmware-4.bin
notice_ath10k_firmware-4.txt
ath10k_pci succeeds in loading the firmware, but it seems that the
firmware is not working correctly:
dmesg | grep ath
[ 5.452683] ath10k_pci 0000:07:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[ 5.678420] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/cal-pci-0000:07:00.0.bin failed with error -2
[ 5.678773] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-pci-168c:003e:11ad:0807.bin failed with error -2
[ 5.678781] ath10k_pci 0000:07:00.0: failed to load spec board file, falling back to generic: -2
[ 5.679445] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[ 5.679453] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[ 7.802316] ath10k_pci 0000:07:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff, 168c:003e:11ad:0807 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 htt 3.26 wmi 4 cal otp max_sta 32
[ 7.802329] ath10k_pci 0000:07:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
[ 8.200607] ath: EEPROM regdomain: 0x6c
[ 8.200614] ath: EEPROM indicates we should expect a direct regpair map
[ 8.200619] ath: Country alpha2 being used: 00
[ 8.200621] ath: Regpair used: 0x6c
[ 8.216605] ath10k_pci 0000:07:00.0 wlp7s0: renamed from wlan0
[ 13.462029] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 16.461416] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 24.760062] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 27.759534] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 36.046205] ath10k_pci 0000:07:00.0: failed to set arp ac override parameter: -11
[ 39.045729] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 47.344304] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 50.343794] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 58.630534] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 61.629936] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 69.920624] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 72.920132] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 81.206812] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 84.206218] ath10k_pci 0000:07:00.0: could not suspend target (-11)
...
Then it just constantly prints the last two messages on and on.
I can weirdly enough see the card in iwconfig:
wlp7s0 IEEE 802.11abgn ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:off
And I can see the wireless-icon in the toolbar, but scanning for
access points or trying to connect to one doesn't work.
This is the furthest I've gotten. I suspect this card needs a new
firmware in ath10k?
---
ApportVersion: 2.19.2-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dennis 1230 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=bed7757a-3749-4efb-9e9f-0ce8129bfbb9
InstallationDate: Installed on 2015-11-11 (15 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151110)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b520 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire VN7-792G
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=bdadfbdf-2233-46de-b804-c88712e6c518 ro ipv6.disable=1 i915.preliminary_hw_support=1
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.153
Tags: xenial
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-792G
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire VN7-792G
dmi.product.version: V1.02
dmi.sys.vendor: Acer
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