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[Bug 1523328] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1523328

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1523328

Title:
  sound not working 14.10

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  not sure how to give you the info you need i will post below the info
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure said
  to give you.

  the problem is that sound will for for a few seconds then fail till i
  reboot. tried the trouble shooting from the above page to no avail.
  HELP!

    Amp-Out caps: ofs=0x00, nsteps=0x04, stepsize=0x27, mute=0
    Amp-Out vals:  [0x00 0x00]
    Power states:  D0 D1 D2 D3 D3cold EPSS
    Power: setting=D0, actual=D0
    Connection: 4
       0x1a* 0x1b 0x1d 0x1e
  Node 0x19 [Pin Complex] wcaps 0x400581: Stereo
    Pincap 0x0000001c: OUT HP Detect
    Pin Default 0x03211040: [Jack] HP Out at Ext Left
      Conn = 1/8, Color = Black
      DefAssociation = 0x4, Sequence = 0x0
    Pin-ctls: 0x00:
    Unsolicited: tag=37, enabled=1
    Power states:  D0 D1 D2 D3 D3cold EPSS
    Power: setting=D0, actual=D0
    Connection: 2
       0x10* 0x11
  Node 0x1a [Pin Complex] wcaps 0x400481: Stereo
    Pincap 0x00001324: IN Detect
      Vref caps: HIZ 50 80
    Pin Default 0x40f001f0: [N/A] Other at Ext N/A
      Conn = Unknown, Color = Unknown
      DefAssociation = 0xf, Sequence = 0x0
      Misc = NO_PRESENCE
    Pin-ctls: 0x24: IN VREF_80
    Unsolicited: tag=00, enabled=0
    Power states:  D0 D1 D2 D3 D3cold EPSS
    Power: setting=D0, actual=D0
  Node 0x1b [Pin Complex] wcaps 0x400581: Stereo
    Pincap 0x00011334: IN OUT EAPD Detect
      Vref caps: HIZ 50 80
    EAPD 0x2: EAPD
    Pin Default 0x03a11030: [Jack] Mic at Ext Left
      Conn = 1/8, Color = Black
      DefAssociation = 0x3, Sequence = 0x0
    Pin-ctls: 0x00: VREF_HIZ
    Unsolicited: tag=38, enabled=1
    Power states:  D0 D1 D2 D3 D3cold EPSS
    Power: setting=D0, actual=D0
    Connection: 2
       0x10* 0x11
  Node 0x1c [Pin Complex] wcaps 0x400581: Stereo
    Pincap 0x00000014: OUT Detect
    Pin Default 0x40f001f0: [N/A] Other at Ext N/A
      Conn = Unknown, Color = Unknown
      DefAssociation = 0xf, Sequence = 0x0
      Misc = NO_PRESENCE
    Pin-ctls: 0x00:
    Unsolicited: tag=00, enabled=0
    Power states:  D0 D1 D2 D3 D3cold EPSS
    Power: setting=D0, actual=D0
    Connection: 2
       0x10* 0x11
  Node 0x1d [Pin Complex] wcaps 0x400581: Stereo
    Pincap 0x00010034: IN OUT EAPD Detect
    EAPD 0x2: EAPD
    Pin Default 0x40f001f0: [N/A] Other at Ext N/A
      Conn = Unknown, Color = Unknown
      DefAssociation = 0xf, Sequence = 0x0
      Misc = NO_PRESENCE
    Pin-ctls: 0x20: IN
    Unsolicited: tag=00, enabled=0
    Power states:  D0 D1 D2 D3 D3cold EPSS
    Power: setting=D0, actual=D0
    Connection: 2
       0x10* 0x11
  Node 0x1e [Pin Complex] wcaps 0x400481: Stereo
    Pincap 0x00000024: IN Detect
    Pin Default 0x40f001f0: [N/A] Other at Ext N/A
      Conn = Unknown, Color = Unknown
      DefAssociation = 0xf, Sequence = 0x0
      Misc = NO_PRESENCE
    Pin-ctls: 0x20: IN
    Unsolicited: tag=00, enabled=0
    Power states:  D0 D1 D2 D3 D3cold EPSS
    Power: setting=D0, actual=D0
  Node 0x1f [Pin Complex] wcaps 0x400501: Stereo
    Pincap 0x00000010: OUT
    Pin Default 0x90170110: [Fixed] Speaker at Int N/A
      Conn = Analog, Color = Unknown
      DefAssociation = 0x1, Sequence = 0x0
      Misc = NO_PRESENCE
    Pin-ctls: 0x40: OUT
    Power states:  D0 D1 D2 D3 D3cold EPSS
    Power: setting=D3, actual=D3
    Connection: 2
       0x10* 0x11
  Node 0x20 [Pin Complex] wcaps 0x400781: Stereo Digital
    Pincap 0x00000010: OUT
    Pin Default 0x40f001f0: [N/A] Other at Ext N/A
      Conn = Unknown, Color = Unknown
      DefAssociation = 0xf, Sequence = 0x0
      Misc = NO_PRESENCE
    Pin-ctls: 0x40: OUT
    Unsolicited: tag=03, enabled=0
    Power states:  D0 D1 D2 D3 D3cold EPSS
    Power: setting=D0, actual=D0
    Connection: 1
       0x12
  Node 0x21 [Audio Output] wcaps 0x611: Stereo Digital
    Converter: stream=0, channel=0
    Digital:
    Digital category: 0x49
    IEC Coding Type: 0x0
    PCM:
      rates [0x160]: 44100 48000 96000
      bits [0xe]: 16 20 24
      formats [0x5]: PCM AC3
    Power states:  D0 D1 D2 D3 D3cold EPSS
    Power: setting=D0, actual=D0
  Node 0x22 [Pin Complex] wcaps 0x400781: Stereo Digital
    Pincap 0x00000010: OUT
    Pin Default 0x40f001f0: [N/A] Other at Ext N/A
      Conn = Unknown, Color = Unknown
      DefAssociation = 0xf, Sequence = 0x0
      Misc = NO_PRESENCE
    Pin-ctls: 0x40: OUT
    Unsolicited: tag=00, enabled=0
    Power states:  D0 D1 D2 D3 D3cold EPSS
    Power: setting=D0, actual=D0
    Connection: 1
       0x21
  Node 0x23 [Pin Complex] wcaps 0x40040b: Stereo Amp-In
    Amp-In caps: ofs=0x00, nsteps=0x04, stepsize=0x2f, mute=0
    Amp-In vals:  [0x04 0x04]
    Pincap 0x00000020: IN
    Pin Default 0x90a60150: [Fixed] Mic at Int N/A
      Conn = Digital, Color = Unknown
      DefAssociation = 0x5, Sequence = 0x0
      Misc = NO_PRESENCE
    Pin-ctls: 0x20: IN
    Power states:  D0 D1 D2 D3 D3cold EPSS
    Power: setting=D0, actual=D0
  Node 0x24 [Audio Mixer] wcaps 0x20050b: Stereo Amp-In
    Amp-In caps: ofs=0x4a, nsteps=0x4a, stepsize=0x03, mute=1
    Amp-In vals:  [0x00 0x00] [0x00 0x00]
    Power states:  D0 D1 D2 D3 D3cold EPSS
    Power: setting=D0, actual=D0
    Connection: 2
       0x10 0x11
  Node 0x25 [Vendor Defined Widget] wcaps 0xf00000: Mono
  --endcollapse--

  
  !!ALSA Device nodes
  !!-----------------

  crw-rw----+ 1 root audio 116,  5 Dec  6 18:37 /dev/snd/controlC0
  crw-rw----+ 1 root audio 116,  4 Dec  6 18:37 /dev/snd/hwC0D0
  crw-rw----+ 1 root audio 116,  3 Dec  6 18:38 /dev/snd/pcmC0D0c
  crw-rw----+ 1 root audio 116,  2 Dec  6 18:41 /dev/snd/pcmC0D0p
  crw-rw----+ 1 root audio 116,  1 Dec  6 18:37 /dev/snd/seq
  crw-rw----+ 1 root audio 116, 33 Dec  6 18:37 /dev/snd/timer

  /dev/snd/by-path:
  total 0
  drwxr-xr-x 2 root root  60 Dec  6 18:37 .
  drwxr-xr-x 3 root root 180 Dec  6 18:37 ..
  lrwxrwxrwx 1 root root  12 Dec  6 18:37 pci-0000:00:14.2 -> ../controlC0

  
  !!Aplay/Arecord output
  !!--------------------

  APLAY

  **** List of PLAYBACK Hardware Devices ****
  card 0: SB [HDA ATI SB], device 0: CONEXANT Analog [CONEXANT Analog]
    Subdevices: 1/1
    Subdevice #0: subdevice #0

  ARECORD

  **** List of CAPTURE Hardware Devices ****
  card 0: SB [HDA ATI SB], device 0: CONEXANT Analog [CONEXANT Analog]
    Subdevices: 1/1
    Subdevice #0: subdevice #0

  !!Amixer output
  !!-------------

  !!-------Mixer controls for card 0 [SB]

  Card hw:0 'SB'/'HDA ATI SB at 0xd0340000 irq 16'
    Mixer name	: 'Conexant CX20585'
    Components	: 'HDA:14f15069,1179fde8,00100302'
    Controls      : 11
    Simple ctrls  : 6
  Simple mixer control 'Master',0
    Capabilities: pvolume pswitch pswitch-joined
    Playback channels: Front Left - Front Right
    Limits: Playback 0 - 74
    Mono:
    Front Left: Playback 74 [100%] [0.00dB] [on]
    Front Right: Playback 74 [100%] [0.00dB] [on]
  Simple mixer control 'PCM',0
    Capabilities: pvolume
    Playback channels: Front Left - Front Right
    Limits: Playback 0 - 255
    Mono:
    Front Left: Playback 255 [100%] [0.00dB]
    Front Right: Playback 255 [100%] [0.00dB]
  Simple mixer control 'Beep',0
    Capabilities: pvolume pvolume-joined pswitch pswitch-joined
    Playback channels: Mono
    Limits: Playback 0 - 7
    Mono: Playback 7 [100%] [0.00dB] [on]
  Simple mixer control 'Capture',0
    Capabilities: cvolume cswitch
    Capture channels: Front Left - Front Right
    Limits: Capture 0 - 80
    Front Left: Capture 80 [100%] [6.00dB] [on]
    Front Right: Capture 80 [100%] [6.00dB] [on]
  Simple mixer control 'Analog Mic Boost',0
    Capabilities: cenum
    Items: '0dB' '10dB' '20dB' '30dB' '40dB'
    Item0: '40dB'
  Simple mixer control 'Digital',0
    Capabilities: cvolume
    Capture channels: Front Left - Front Right
    Limits: Capture 0 - 120
    Front Left: Capture 66 [55%] [3.00dB]
    Front Right: Capture 66 [55%] [3.00dB]

  
  !!Alsactl output
  !!--------------

  --startcollapse--
  state.SB {
  	control.1 {
  		iface MIXER
  		name 'Master Playback Volume'
  		value.0 74
  		value.1 74
  		comment {
  			access 'read write'
  			type INTEGER
  			count 2
  			range '0 - 74'
  			dbmin -7400
  			dbmax 0
  			dbvalue.0 0
  			dbvalue.1 0
  		}
  	}
  	control.2 {
  		iface MIXER
  		name 'Master Playback Switch'
  		value true
  		comment {
  			access 'read write'
  			type BOOLEAN
  			count 1
  		}
  	}
  	control.3 {
  		iface MIXER
  		name 'Analog Mic Boost Capture Enum'
  		value '40dB'
  		comment {
  			access 'read write'
  			type ENUMERATED
  			count 1
  			item.0 '0dB'
  			item.1 '10dB'
  			item.2 '20dB'
  			item.3 '30dB'
  			item.4 '40dB'
  		}
  	}
  	control.4 {
  		iface MIXER
  		name 'Capture Volume'
  		value.0 80
  		value.1 80
  		comment {
  			access 'read write'
  			type INTEGER
  			count 2
  			range '0 - 80'
  			dbmin -7400
  			dbmax 600
  			dbvalue.0 600
  			dbvalue.1 600
  		}
  	}
  	control.5 {
  		iface MIXER
  		name 'Capture Switch'
  		value.0 true
  		value.1 true
  		comment {
  			access 'read write'
  			type BOOLEAN
  			count 2
  		}
  	}
  	control.6 {
  		iface MIXER
  		name 'Beep Playback Volume'
  		value 7
  		comment {
  			access 'read write'
  			type INTEGER
  			count 1
  			range '0 - 7'
  			dbmin -2800
  			dbmax 0
  			dbvalue.0 0
  		}
  	}
  	control.7 {
  		iface MIXER
  		name 'Beep Playback Switch'
  		value true
  		comment {
  			access 'read write'
  			type BOOLEAN
  			count 1
  		}
  	}
  	control.8 {
  		iface PCM
  		name 'Playback Channel Map'
  		value.0 0
  		value.1 0
  		comment {
  			access read
  			type INTEGER
  			count 2
  			range '0 - 36'
  		}
  	}
  	control.9 {
  		iface PCM
  		name 'Capture Channel Map'
  		value.0 0
  		value.1 0
  		comment {
  			access read
  			type INTEGER
  			count 2
  			range '0 - 36'
  		}
  	}
  	control.10 {
  		iface MIXER
  		name 'PCM Playback Volume'
  		value.0 255
  		value.1 255
  		comment {
  			access 'read write user'
  			type INTEGER
  			count 2
  			range '0 - 255'
  			tlv '0000000100000008ffffec1400000014'
  			dbmin -5100
  			dbmax 0
  			dbvalue.0 0
  			dbvalue.1 0
  		}
  	}
  	control.11 {
  		iface MIXER
  		name 'Digital Capture Volume'
  		value.0 66
  		value.1 66
  		comment {
  			access 'read write user'
  			type INTEGER
  			count 2
  			range '0 - 120'
  			tlv '0000000100000008fffff44800000032'
  			dbmin -3000
  			dbmax 3000
  			dbvalue.0 300
  			dbvalue.1 300
  		}
  	}
  }
  --endcollapse--

  
  !!All Loaded Modules
  !!------------------

  Module
  ctr
  ccm
  nfsv2
  nfs
  lockd
  sunrpc
  fscache
  xt_hl
  ip6t_rt
  nf_conntrack_ipv6
  nf_defrag_ipv6
  ip6t_REJECT
  xt_LOG
  rfcomm
  bnep
  xt_limit
  xt_tcpudp
  xt_addrtype
  bluetooth
  nf_conntrack_ipv4
  nf_defrag_ipv4
  xt_conntrack
  arc4
  ipt_REJECT
  ip6table_filter
  rtl8192ce
  ip6_tables
  rtl_pci
  rtlwifi
  nf_conntrack_netbios_ns
  rtl8192c_common
  mac80211
  nf_conntrack_broadcast
  nf_nat_ftp
  nf_nat
  uvcvideo
  fglrx
  cfg80211
  nf_conntrack_ftp
  nf_conntrack
  videobuf2_vmalloc
  videobuf2_memops
  videobuf2_core
  iptable_filter
  videodev
  ip_tables
  x_tables
  snd_hda_codec_conexant
  snd_hda_intel
  snd_hda_codec
  snd_hwdep
  snd_pcm
  kvm
  snd_page_alloc
  snd_seq_midi
  snd_seq_midi_event
  snd_rawmidi
  snd_seq
  joydev
  toshiba_acpi
  serio_raw
  sparse_keymap
  snd_seq_device
  snd_timer
  k10temp
  wmi
  snd
  soundcore
  shpchp
  video
  i2c_piix4
  mac_hid
  binfmt_misc
  parport_pc
  ppdev
  lp
  parport
  ahci
  psmouse
  atl1c
  libahci

  
  !!Sysfs Files
  !!-----------

  /sys/class/sound/hwC0D0/init_pin_configs:
  0x19 0x03211040
  0x1a 0x40f001f0
  0x1b 0x03a11030
  0x1c 0x40f001f0
  0x1d 0x40f001f0
  0x1e 0x40f001f0
  0x1f 0x90170110
  0x20 0x40f001f0
  0x22 0x40f001f0
  0x23 0x90a60150

  /sys/class/sound/hwC0D0/driver_pin_configs:

  /sys/class/sound/hwC0D0/user_pin_configs:

  /sys/class/sound/hwC0D0/init_verbs:

  /sys/class/sound/hwC0D0/hints:

  
  !!ALSA/HDA dmesg
  !!--------------

  [   21.521914] kvm: disabled by bios
  [   21.636910] hda-intel 0000:00:14.2: Using LPIB position fix
  [   21.642546] hda-intel 0000:00:14.2: Enable sync_write for stable communication
  [   22.515590] ip_tables: (C) 2000-2006 Netfilter Core Team

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References