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[rincewind <1523624@xxxxxxxxxxxxxxxxxx>]

apport information

** Tags added: apport-collected trusty

** Description changed:

  I am using Ubuntu Ubuntu 14.04.3 LTS
  
  I run into problems, when I try to operate (the printer or) the scanner
  of my Canon Pixma MG3250 via wireless connection using the driver
  scangearmp.
  
  This malfunction correlates with the kernel-version I'm using.
  
  Until kernel 3.13.0-65 everything was OK.
  
  3.13.0-66 didn't work, the scanner was not found.
  
  3.13.0-67 did work again 
  3.13.0-68 did still work
  
  3.13.0-70 didn't work anymore, the scanner could not be found
  3.13.0-71 same as above
   
  Reinstallation of driver package didn't change anything.
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.19
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  jens       2491 F.... pulseaudio
+  /dev/snd/pcmC0D0p:   jens       2491 F...m pulseaudio
+  /dev/snd/seq:        timidity   1591 F.... timidity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=d4da7400-8b56-48da-956a-f5ed44201045
+ InstallationDate: Installed on 2014-04-18 (598 days ago)
+ InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
+ MachineType: LENOVO 434299G
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=de_DE
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=de_DE.UTF-8
+  SHELL=/bin/bash
+ ProcFB:
+  0 inteldrmfb
+  1 nouveaufb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-71-generic root=UUID=38a9f02e-508a-40b0-893c-ba067344cd2e ro noplymouth resume=/dev/sda2
+ ProcVersionSignature: Ubuntu 3.13.0-71.114-generic 3.13.11-ckt29
+ PulseList:
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-71-generic N/A
+  linux-backports-modules-3.13.0-71-generic  N/A
+  linux-firmware                             1.127.19
+ Tags:  trusty
+ Uname: Linux 3.13.0-71-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: fuse
+ _MarkForUpload: True
+ dmi.bios.date: 07/19/2010
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: 39CN15WW
+ dmi.board.asset.tag: Tag 12345
+ dmi.board.name: MoutCook
+ dmi.board.vendor: LENOVO
+ dmi.board.version: Not Applicable
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: N/A
+ dmi.modalias: dmi:bvnLENOVO:bvr39CN15WW:bd07/19/2010:svnLENOVO:pn434299G:pvrLenovoV560:rvnLENOVO:rnMoutCook:rvrNotApplicable:cvnLENOVO:ct10:cvrN/A:
+ dmi.product.name: 434299G
+ dmi.product.version: Lenovo V560
+ dmi.sys.vendor: LENOVO

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1523624/+attachment/4531361/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1523624

Title:
  wireless scanner function depends on kernel-version

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I am using Ubuntu Ubuntu 14.04.3 LTS

  I run into problems, when I try to operate (the printer or) the
  scanner of my Canon Pixma MG3250 via wireless connection using the
  driver scangearmp.

  This malfunction correlates with the kernel-version I'm using.

  Until kernel 3.13.0-65 everything was OK.

  3.13.0-66 didn't work, the scanner was not found.

  3.13.0-67 did work again 
  3.13.0-68 did still work

  3.13.0-70 didn't work anymore, the scanner could not be found
  3.13.0-71 same as above
   
  Reinstallation of driver package didn't change anything.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jens       2491 F.... pulseaudio
   /dev/snd/pcmC0D0p:   jens       2491 F...m pulseaudio
   /dev/snd/seq:        timidity   1591 F.... timidity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=d4da7400-8b56-48da-956a-f5ed44201045
  InstallationDate: Installed on 2014-04-18 (598 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: LENOVO 434299G
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 inteldrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-71-generic root=UUID=38a9f02e-508a-40b0-893c-ba067344cd2e ro noplymouth resume=/dev/sda2
  ProcVersionSignature: Ubuntu 3.13.0-71.114-generic 3.13.11-ckt29
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-71-generic N/A
   linux-backports-modules-3.13.0-71-generic  N/A
   linux-firmware                             1.127.19
  Tags:  trusty
  Uname: Linux 3.13.0-71-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: fuse
  _MarkForUpload: True
  dmi.bios.date: 07/19/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 39CN15WW
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: MoutCook
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnLENOVO:bvr39CN15WW:bd07/19/2010:svnLENOVO:pn434299G:pvrLenovoV560:rvnLENOVO:rnMoutCook:rvrNotApplicable:cvnLENOVO:ct10:cvrN/A:
  dmi.product.name: 434299G
  dmi.product.version: Lenovo V560
  dmi.sys.vendor: LENOVO

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