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Re: [Bug 1524416] Re: package linux-image-3.13.0-68-generic 3.13.0-68.111 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

 

Mesdames/Messieurs;

Thank you for the email about the reported bug.

How may we check the hardware and get diagnostics?   Would you be able to
provide any guidance about what are we looking for?

We have installed software entitled "Ubuntu Systems Testing". Will this
software provide the needed diagnostics?

Please advise.

Thanks again and Happy Holidays!

Ted

Quoting Ubuntu Foundations Team Bug Bot <1524416@xxxxxxxxxxxxxxxxxx>:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better.  Reviewing your dmesg attachment in this bug report it
> seems that there is a problem with your hardware.  I recommend
> performing a back up and then investigating the situation.  Measures you
> might take include checking cable connections and using software tools
> to investigate the health of your hardware.  In the event that is is not
> in fact an error with your hardware please set the bug's status back to
> New.  Thanks and good luck!
>
> [This is an automated message.  I apologize if it reached you
> inappropriately; please just reply to this message indicating so.]
>
> ** Tags added: hardware-error
>
> ** Changed in: linux (Ubuntu)
>   Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
>       Status: Confirmed => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1524416
>
> Title:
> package linux-image-3.13.0-68-generic 3.13.0-68.111 failed to
> install/upgrade: subprocess installed post-installation script
> returned error exit status 1
>
> Status in linux package in Ubuntu:
> Invalid
>
> Bug description:
> not sure what is causing the install failure. it has been occurring
> regularly for months
>
> ProblemType: Package
> DistroRelease: Ubuntu 14.04
> Package: linux-image-3.13.0-68-generic 3.13.0-68.111
> ProcVersionSignature: Ubuntu 3.13.0-71.114-generic 3.13.11-ckt29
> Uname: Linux 3.13.0-71-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3.19
> Architecture: amd64
> AudioDevicesInUse:
>   USER        PID ACCESS COMMAND
>   /dev/snd/controlC0:  ted        4520 F.... pulseaudio
>   /dev/snd/controlC1:  ted        4520 F.... pulseaudio
> Date: Wed Dec  9 10:51:25 2015
> DuplicateSignature:
> package:linux-image-3.13.0-68-generic:3.13.0-68.111:subprocess installed
> post-installation script returned error exit status 1
> ErrorMessage: subprocess installed post-installation script returned
> error exit status 1
> HibernationDevice: RESUME=UUID=d25e9a33-16ad-4f0b-aa1a-534f1841e945
> InstallationDate: Installed on 2013-12-27 (711 days ago)
> InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64
> (20131016.1)
> MachineType: Notebook W65_67SZ
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-71-generic.efi.signed
> root=UUID=669e0fe8-0613-4b04-9a77-5462a691086b ro vesafb.invalid=1
> plymouth:debug drm.debug=0xe nopat
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions: grub-pc N/A
> SourcePackage: linux
> Title: package linux-image-3.13.0-68-generic 3.13.0-68.111 failed to
> install/upgrade: subprocess installed post-installation script returned
> error exit status 1
> UpgradeStatus: Upgraded to trusty on 2014-04-19 (598 days ago)
> dmi.bios.date: 09/30/2013
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 1.00.01
> dmi.board.asset.tag: Tag 12345
> dmi.board.name: W65_67SZ
> dmi.board.vendor: Notebook
> dmi.board.version: Not Applicable
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 9
> dmi.chassis.vendor: Notebook
> dmi.chassis.version: N/A
> dmi.modalias:
>
dmi:bvnAmericanMegatrendsInc.:bvr1.00.01:bd09/30/2013:svnNotebook:pnW65_67SZ:pvrNotApplicable:rvnNotebook:rnW65_67SZ:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
> dmi.product.name: W65_67SZ
> dmi.product.version: Not Applicable
> dmi.sys.vendor: Notebook
>
> To manage notifications about this bug go
>
to:https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1524416/+subscriptions
-- 
Ted Black
4009 Laurel Road
Alexandria, VA 22309

Black@xxxxxxxx

703 704 9159
703 980 1582 M

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1524416

Title:
  package linux-image-3.13.0-68-generic 3.13.0-68.111 failed to
  install/upgrade: subprocess installed post-installation script
  returned error exit status 1

Status in linux package in Ubuntu:
  Invalid

Bug description:
  not sure what is causing the install failure. it has been occurring
  regularly for months

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-68-generic 3.13.0-68.111
  ProcVersionSignature: Ubuntu 3.13.0-71.114-generic 3.13.11-ckt29
  Uname: Linux 3.13.0-71-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ted        4520 F.... pulseaudio
   /dev/snd/controlC1:  ted        4520 F.... pulseaudio
  Date: Wed Dec  9 10:51:25 2015
  DuplicateSignature: package:linux-image-3.13.0-68-generic:3.13.0-68.111:subprocess installed post-installation script returned error exit status 1
  ErrorMessage: subprocess installed post-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=d25e9a33-16ad-4f0b-aa1a-534f1841e945
  InstallationDate: Installed on 2013-12-27 (711 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Notebook W65_67SZ
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-71-generic.efi.signed root=UUID=669e0fe8-0613-4b04-9a77-5462a691086b ro vesafb.invalid=1 plymouth:debug drm.debug=0xe nopat
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc N/A
  SourcePackage: linux
  Title: package linux-image-3.13.0-68-generic 3.13.0-68.111 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
  UpgradeStatus: Upgraded to trusty on 2014-04-19 (598 days ago)
  dmi.bios.date: 09/30/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.00.01
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W65_67SZ
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.00.01:bd09/30/2013:svnNotebook:pnW65_67SZ:pvrNotApplicable:rvnNotebook:rnW65_67SZ:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: W65_67SZ
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1524416/+subscriptions


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