kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Dmitriy, assuming you are referring to your internal adapter found in
your attachment https://launchpadlibrarian.net/228121297/Lspci.txt , as
per http://us.acer.com/ac/en/US/content/drivers an update to your
computer's buggy and outdated BIOS is available (1.25). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) If the issue is still reproducible, please mark this report Status Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Description changed:

- Wireless adapter is not supported by kernel.
- Output:
+ Wireless adapter isn't working.
  
- dmitry@dmitry-Aspire:~$ lspci -nn | grep 0280
- 03:00.0 Network controller [0280]: Qualcomm Atheros Device [168c:0042] (rev 30)
- 
- Googling showed that this is usual problem with this adapter.
+ Patch that provides support for this:
+ [PATCH] ath10k: add QCA9377 chipset support
+ http://www.spinics.net/lists/linux-wireless/msg143027.html
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-19-generic 4.2.0-19.23
  ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
  Uname: Linux 4.2.0-19-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  dmitry     1622 F.... pulseaudio
-  /dev/snd/controlC0:  dmitry     1622 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  dmitry     1622 F.... pulseaudio
+  /dev/snd/controlC0:  dmitry     1622 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Dec  1 20:14:18 2015
  HibernationDevice: RESUME=UUID=f2b7d192-0855-4d69-b859-a37591352ec2
  InstallationDate: Installed on 2015-12-01 (0 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  IwConfig:
-  enp2s0    no wireless extensions.
-  
-  lo        no wireless extensions.
+  enp2s0    no wireless extensions.
+ 
+  lo        no wireless extensions.
  MachineType: Acer Aspire E5-573G
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=79750c04-717b-481d-bfb2-f5050c612f91 ro quiet splash
  RelatedPackageVersions:
-  linux-restricted-modules-4.2.0-19-generic N/A
-  linux-backports-modules-4.2.0-19-generic  N/A
-  linux-firmware                            1.149.2
+  linux-restricted-modules-4.2.0-19-generic N/A
+  linux-backports-modules-4.2.0-19-generic  N/A
+  linux-firmware                            1.149.2
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/27/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.15
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: ZORO_BH
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.15:bd05/27/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-573G
  dmi.product.version: V3.72
  dmi.sys.vendor: Acer

** Tags added: bios-outdated-1.25

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1521721

Title:
  wireless adapter not working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Wireless adapter isn't working.

  Patch that provides support for this:
  [PATCH] ath10k: add QCA9377 chipset support
  http://www.spinics.net/lists/linux-wireless/msg143027.html

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-19-generic 4.2.0-19.23
  ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
  Uname: Linux 4.2.0-19-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dmitry     1622 F.... pulseaudio
   /dev/snd/controlC0:  dmitry     1622 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Dec  1 20:14:18 2015
  HibernationDevice: RESUME=UUID=f2b7d192-0855-4d69-b859-a37591352ec2
  InstallationDate: Installed on 2015-12-01 (0 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  IwConfig:
   enp2s0    no wireless extensions.

   lo        no wireless extensions.
  MachineType: Acer Aspire E5-573G
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=79750c04-717b-481d-bfb2-f5050c612f91 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-19-generic N/A
   linux-backports-modules-4.2.0-19-generic  N/A
   linux-firmware                            1.149.2
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/27/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.15
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: ZORO_BH
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.15:bd05/27/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-573G
  dmi.product.version: V3.72
  dmi.sys.vendor: Acer

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