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[Bug 1520519] ProcCpuinfo.txt

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: sameer <sam.bits@xxxxxxxxx>
Date: Sun, 13 Dec 2015 07:59:10 -0000
Reply-to: Bug 1520519 <1520519@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Attachment added: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/bugs/1520519/+attachment/4533991/+files/ProcCpuinfo.txt

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https://bugs.launchpad.net/bugs/1520519

Title:
  ASUS ROG GL552 TouchPad not detected

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Laptop Model  : ASUS ROG GL552 DH71
  First Appearance : Got laptop yesterday. dual booted with ubuntu 14.04. Touchpad never detected.
  Manufacturer : ASUS ( as listed under windows 10 )

  * xinput list *

  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ Logitech USB Optical Mouse              	id=10	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Power Button                            	id=7	[slave  keyboard (3)]
      ↳ Logitech USB Keyboard                   	id=8	[slave  keyboard (3)]
      ↳ Logitech USB Keyboard                   	id=9	[slave  keyboard (3)]

  * List of devices *
  : Bus=0019 Vendor=0000 Product=0005 Version=0000
  N: Name="Lid Switch"
  P: Phys=PNP0C0D/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
  U: Uniq=
  H: Handlers=event0 
  B: PROP=0
  B: EV=21
  B: SW=1

  I: Bus=0019 Vendor=0000 Product=0003 Version=0000
  N: Name="Sleep Button"
  P: Phys=PNP0C0E/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
  U: Uniq=
  H: Handlers=kbd event1 
  B: PROP=0
  B: EV=3
  B: KEY=4000 0 0

  I: Bus=0019 Vendor=0000 Product=0001 Version=0000
  N: Name="Power Button"
  P: Phys=LNXPWRBN/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
  U: Uniq=
  H: Handlers=kbd event2 
  B: PROP=0
  B: EV=3
  B: KEY=10000000000000 0

  I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
  N: Name="AT Translated Set 2 keyboard"
  P: Phys=isa0060/serio0/input0
  S: Sysfs=/devices/platform/i8042/serio0/input/input3
  U: Uniq=
  H: Handlers=sysrq kbd event3 
  B: PROP=0
  B: EV=120013
  B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
  B: MSC=10
  B: LED=7

  I: Bus=0003 Vendor=046d Product=c05a Version=0111
  N: Name="Logitech USB Optical Mouse"
  P: Phys=usb-0000:00:14.0-1/input0
  S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/0003:046D:C05A.0001/input/input4
  U: Uniq=
  H: Handlers=mouse0 event4 
  B: PROP=0
  B: EV=17
  B: KEY=70000 0 0 0 0
  B: REL=103
  B: MSC=10

  I: Bus=0019 Vendor=0000 Product=0000 Version=0000
  N: Name="Asus WMI hotkeys"
  P: Phys=asus-nb-wmi/input0
  S: Sysfs=/devices/platform/asus-nb-wmi/input/input5
  U: Uniq=
  H: Handlers=rfkill kbd event5 
  B: PROP=0
  B: EV=100013
  B: KEY=80000 0 800000000000 0 0 a1606f00900000 8200027800501000 e000000000000 0
  B: MSC=10

  I: Bus=0019 Vendor=0000 Product=0006 Version=0000
  N: Name="Video Bus"
  P: Phys=LNXVIDEO/video/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input6
  U: Uniq=
  H: Handlers=kbd event6 
  B: PROP=0
  B: EV=3
  B: KEY=3e000b00000000 0 0 0

  I: Bus=0019 Vendor=0000 Product=0006 Version=0000
  N: Name="Video Bus"
  P: Phys=LNXVIDEO/video/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:12/LNXVIDEO:01/input/input7
  U: Uniq=
  H: Handlers=kbd event7 
  B: PROP=0
  B: EV=3
  B: KEY=3e000b00000000 0 0 0

  I: Bus=0003 Vendor=04f2 Product=b424 Version=6969
  N: Name="USB2.0 HD UVC WebCam"
  P: Phys=usb-0000:00:14.0-4/button
  S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input8
  U: Uniq=
  H: Handlers=kbd event8 
  B: PROP=0
  B: EV=3
  B: KEY=100000 0 0 0

  I: Bus=0000 Vendor=0000 Product=0000 Version=0000
  N: Name="HDA Intel PCH Mic"
  P: Phys=ALSA
  S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input9
  U: Uniq=
  H: Handlers=event9 
  B: PROP=0
  B: EV=21
  B: SW=10

  I: Bus=0000 Vendor=0000 Product=0000 Version=0000
  N: Name="HDA Intel PCH Headphone"
  P: Phys=ALSA
  S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input10
  U: Uniq=
  H: Handlers=event10 
  B: PROP=0
  B: EV=21
  B: SW=4

  I: Bus=0000 Vendor=0000 Product=0000 Version=0000
  N: Name="HDA Intel PCH HDMI/DP,pcm=3"
  P: Phys=ALSA
  S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input11
  U: Uniq=
  H: Handlers=event11 
  B: PROP=0
  B: EV=21
  B: SW=140

  
  please find Xorg.log attached.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  sameer     1813 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=94ecb362-a267-4f7c-834b-a06feb4f2361
  InstallationDate: Installed on 2015-11-29 (13 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64+mac (20140417)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 005: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 012: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
   Bus 001 Device 002: ID 04f2:b424 Chicony Electronics Co., Ltd 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. GL552VW
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-33-generic root=UUID=8d33ce3e-b677-4cd9-9e97-8809a7b73fae ro quiet splash
  ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-33-generic N/A
   linux-backports-modules-3.19.0-33-generic  N/A
   linux-firmware                             1.127.18
  Tags:  trusty
  Uname: Linux 3.19.0-33-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 09/01/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: GL552VW.210
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: GL552VW
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL552VW.210:bd09/01/2015:svnASUSTeKCOMPUTERINC.:pnGL552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: GL552VW
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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References

[Bug 1520519] [NEW] ASUS ROG GL552 TouchPad not detected
From: sameer, 2015-11-27