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[Bug 1522139] Re: Unable to adjust brightness

 

Mark Reeves, thank you for reporting this and helping make Ubuntu
better.

As per https://downloadcenter.intel.com/product/83255 an update to your
computer's buggy and outdated BIOS is available (0352). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) If the issue is still reproducible, please mark this report Status Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-0352

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1522139

Title:
  Unable to adjust brightness

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have an Intel NUC that's otherwise running Ubuntu 15.10 great! It's
  hooked up to a ViewSonic monitor via mini-DV / DVI.

  The brightness controls are disabled on the monitor.

  xbacklight does nothing. And I don't have the Brightness slider in
  Brightness & Lock.

  I've been poking around, and have seen where to create a file in
  xorg.conf.d. The problem is, I have an empty /sys/class/backlight dir.

  Per the following, I'm submitting a support ticket:

  https://askubuntu.com/questions/577539/dell-chromebook-11-unable-to-
  set-backlight-and-sys-class-backlight-folder-is/578497#578497

  I'd like to be able to increase the brightness on my screen.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-19-generic 4.2.0-19.23
  ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
  Uname: Linux 4.2.0-19-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  mark       2213 F.... pulseaudio
   /dev/snd/controlC0:  mark       2213 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Dec  2 15:24:39 2015
  HibernationDevice: RESUME=UUID=475f89b0-71dc-465f-997e-e88d611d948d
  InstallationDate: Installed on 2015-11-24 (7 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-19-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-19-generic N/A
   linux-backports-modules-4.2.0-19-generic  N/A
   linux-firmware                            1.149.2
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/12/2015
  dmi.bios.vendor: Intel Corporation
  dmi.bios.version: RYBDWi35.86A.0350.2015.0812.1722
  dmi.board.name: NUC5i5RYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H40999-504
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnIntelCorporation:bvrRYBDWi35.86A.0350.2015.0812.1722:bd08/12/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5i5RYB:rvrH40999-504:cvn:ct3:cvr:

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