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Message #151182
[Bug 1523328] Re: sound not working 14.10
serenity nerd, as per
http://support.toshiba.com/support/modelHome?freeText=3025135 an update
to your computer's buggy and outdated BIOS is available (1.80). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) If the issue is still reproducible, please mark this report Status Confirmed. Otherwise, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-1.80
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Summary changed:
- sound not working 14.10
+ sound not working 14.04
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1523328
Title:
sound not working 14.04
Status in linux package in Ubuntu:
Incomplete
Bug description:
not sure how to give you the info you need i will post below the info
https://help.ubuntu.com/community/SoundTroubleshootingProcedure said
to give you.
the problem is that sound will for for a few seconds then fail till i
reboot. tried the trouble shooting from the above page to no avail.
HELP!
Amp-Out caps: ofs=0x00, nsteps=0x04, stepsize=0x27, mute=0
Amp-Out vals: [0x00 0x00]
Power states: D0 D1 D2 D3 D3cold EPSS
Power: setting=D0, actual=D0
Connection: 4
0x1a* 0x1b 0x1d 0x1e
Node 0x19 [Pin Complex] wcaps 0x400581: Stereo
Pincap 0x0000001c: OUT HP Detect
Pin Default 0x03211040: [Jack] HP Out at Ext Left
Conn = 1/8, Color = Black
DefAssociation = 0x4, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=37, enabled=1
Power states: D0 D1 D2 D3 D3cold EPSS
Power: setting=D0, actual=D0
Connection: 2
0x10* 0x11
Node 0x1a [Pin Complex] wcaps 0x400481: Stereo
Pincap 0x00001324: IN Detect
Vref caps: HIZ 50 80
Pin Default 0x40f001f0: [N/A] Other at Ext N/A
Conn = Unknown, Color = Unknown
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x24: IN VREF_80
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 D3cold EPSS
Power: setting=D0, actual=D0
Node 0x1b [Pin Complex] wcaps 0x400581: Stereo
Pincap 0x00011334: IN OUT EAPD Detect
Vref caps: HIZ 50 80
EAPD 0x2: EAPD
Pin Default 0x03a11030: [Jack] Mic at Ext Left
Conn = 1/8, Color = Black
DefAssociation = 0x3, Sequence = 0x0
Pin-ctls: 0x00: VREF_HIZ
Unsolicited: tag=38, enabled=1
Power states: D0 D1 D2 D3 D3cold EPSS
Power: setting=D0, actual=D0
Connection: 2
0x10* 0x11
Node 0x1c [Pin Complex] wcaps 0x400581: Stereo
Pincap 0x00000014: OUT Detect
Pin Default 0x40f001f0: [N/A] Other at Ext N/A
Conn = Unknown, Color = Unknown
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 D3cold EPSS
Power: setting=D0, actual=D0
Connection: 2
0x10* 0x11
Node 0x1d [Pin Complex] wcaps 0x400581: Stereo
Pincap 0x00010034: IN OUT EAPD Detect
EAPD 0x2: EAPD
Pin Default 0x40f001f0: [N/A] Other at Ext N/A
Conn = Unknown, Color = Unknown
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 D3cold EPSS
Power: setting=D0, actual=D0
Connection: 2
0x10* 0x11
Node 0x1e [Pin Complex] wcaps 0x400481: Stereo
Pincap 0x00000024: IN Detect
Pin Default 0x40f001f0: [N/A] Other at Ext N/A
Conn = Unknown, Color = Unknown
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 D3cold EPSS
Power: setting=D0, actual=D0
Node 0x1f [Pin Complex] wcaps 0x400501: Stereo
Pincap 0x00000010: OUT
Pin Default 0x90170110: [Fixed] Speaker at Int N/A
Conn = Analog, Color = Unknown
DefAssociation = 0x1, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x40: OUT
Power states: D0 D1 D2 D3 D3cold EPSS
Power: setting=D3, actual=D3
Connection: 2
0x10* 0x11
Node 0x20 [Pin Complex] wcaps 0x400781: Stereo Digital
Pincap 0x00000010: OUT
Pin Default 0x40f001f0: [N/A] Other at Ext N/A
Conn = Unknown, Color = Unknown
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x40: OUT
Unsolicited: tag=03, enabled=0
Power states: D0 D1 D2 D3 D3cold EPSS
Power: setting=D0, actual=D0
Connection: 1
0x12
Node 0x21 [Audio Output] wcaps 0x611: Stereo Digital
Converter: stream=0, channel=0
Digital:
Digital category: 0x49
IEC Coding Type: 0x0
PCM:
rates [0x160]: 44100 48000 96000
bits [0xe]: 16 20 24
formats [0x5]: PCM AC3
Power states: D0 D1 D2 D3 D3cold EPSS
Power: setting=D0, actual=D0
Node 0x22 [Pin Complex] wcaps 0x400781: Stereo Digital
Pincap 0x00000010: OUT
Pin Default 0x40f001f0: [N/A] Other at Ext N/A
Conn = Unknown, Color = Unknown
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x40: OUT
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 D3cold EPSS
Power: setting=D0, actual=D0
Connection: 1
0x21
Node 0x23 [Pin Complex] wcaps 0x40040b: Stereo Amp-In
Amp-In caps: ofs=0x00, nsteps=0x04, stepsize=0x2f, mute=0
Amp-In vals: [0x04 0x04]
Pincap 0x00000020: IN
Pin Default 0x90a60150: [Fixed] Mic at Int N/A
Conn = Digital, Color = Unknown
DefAssociation = 0x5, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN
Power states: D0 D1 D2 D3 D3cold EPSS
Power: setting=D0, actual=D0
Node 0x24 [Audio Mixer] wcaps 0x20050b: Stereo Amp-In
Amp-In caps: ofs=0x4a, nsteps=0x4a, stepsize=0x03, mute=1
Amp-In vals: [0x00 0x00] [0x00 0x00]
Power states: D0 D1 D2 D3 D3cold EPSS
Power: setting=D0, actual=D0
Connection: 2
0x10 0x11
Node 0x25 [Vendor Defined Widget] wcaps 0xf00000: Mono
--endcollapse--
!!ALSA Device nodes
!!-----------------
crw-rw----+ 1 root audio 116, 5 Dec 6 18:37 /dev/snd/controlC0
crw-rw----+ 1 root audio 116, 4 Dec 6 18:37 /dev/snd/hwC0D0
crw-rw----+ 1 root audio 116, 3 Dec 6 18:38 /dev/snd/pcmC0D0c
crw-rw----+ 1 root audio 116, 2 Dec 6 18:41 /dev/snd/pcmC0D0p
crw-rw----+ 1 root audio 116, 1 Dec 6 18:37 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 Dec 6 18:37 /dev/snd/timer
/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Dec 6 18:37 .
drwxr-xr-x 3 root root 180 Dec 6 18:37 ..
lrwxrwxrwx 1 root root 12 Dec 6 18:37 pci-0000:00:14.2 -> ../controlC0
!!Aplay/Arecord output
!!--------------------
APLAY
**** List of PLAYBACK Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: CONEXANT Analog [CONEXANT Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
ARECORD
**** List of CAPTURE Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: CONEXANT Analog [CONEXANT Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
!!Amixer output
!!-------------
!!-------Mixer controls for card 0 [SB]
Card hw:0 'SB'/'HDA ATI SB at 0xd0340000 irq 16'
Mixer name : 'Conexant CX20585'
Components : 'HDA:14f15069,1179fde8,00100302'
Controls : 11
Simple ctrls : 6
Simple mixer control 'Master',0
Capabilities: pvolume pswitch pswitch-joined
Playback channels: Front Left - Front Right
Limits: Playback 0 - 74
Mono:
Front Left: Playback 74 [100%] [0.00dB] [on]
Front Right: Playback 74 [100%] [0.00dB] [on]
Simple mixer control 'PCM',0
Capabilities: pvolume
Playback channels: Front Left - Front Right
Limits: Playback 0 - 255
Mono:
Front Left: Playback 255 [100%] [0.00dB]
Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Beep',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined
Playback channels: Mono
Limits: Playback 0 - 7
Mono: Playback 7 [100%] [0.00dB] [on]
Simple mixer control 'Capture',0
Capabilities: cvolume cswitch
Capture channels: Front Left - Front Right
Limits: Capture 0 - 80
Front Left: Capture 80 [100%] [6.00dB] [on]
Front Right: Capture 80 [100%] [6.00dB] [on]
Simple mixer control 'Analog Mic Boost',0
Capabilities: cenum
Items: '0dB' '10dB' '20dB' '30dB' '40dB'
Item0: '40dB'
Simple mixer control 'Digital',0
Capabilities: cvolume
Capture channels: Front Left - Front Right
Limits: Capture 0 - 120
Front Left: Capture 66 [55%] [3.00dB]
Front Right: Capture 66 [55%] [3.00dB]
!!Alsactl output
!!--------------
--startcollapse--
state.SB {
control.1 {
iface MIXER
name 'Master Playback Volume'
value.0 74
value.1 74
comment {
access 'read write'
type INTEGER
count 2
range '0 - 74'
dbmin -7400
dbmax 0
dbvalue.0 0
dbvalue.1 0
}
}
control.2 {
iface MIXER
name 'Master Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.3 {
iface MIXER
name 'Analog Mic Boost Capture Enum'
value '40dB'
comment {
access 'read write'
type ENUMERATED
count 1
item.0 '0dB'
item.1 '10dB'
item.2 '20dB'
item.3 '30dB'
item.4 '40dB'
}
}
control.4 {
iface MIXER
name 'Capture Volume'
value.0 80
value.1 80
comment {
access 'read write'
type INTEGER
count 2
range '0 - 80'
dbmin -7400
dbmax 600
dbvalue.0 600
dbvalue.1 600
}
}
control.5 {
iface MIXER
name 'Capture Switch'
value.0 true
value.1 true
comment {
access 'read write'
type BOOLEAN
count 2
}
}
control.6 {
iface MIXER
name 'Beep Playback Volume'
value 7
comment {
access 'read write'
type INTEGER
count 1
range '0 - 7'
dbmin -2800
dbmax 0
dbvalue.0 0
}
}
control.7 {
iface MIXER
name 'Beep Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.8 {
iface PCM
name 'Playback Channel Map'
value.0 0
value.1 0
comment {
access read
type INTEGER
count 2
range '0 - 36'
}
}
control.9 {
iface PCM
name 'Capture Channel Map'
value.0 0
value.1 0
comment {
access read
type INTEGER
count 2
range '0 - 36'
}
}
control.10 {
iface MIXER
name 'PCM Playback Volume'
value.0 255
value.1 255
comment {
access 'read write user'
type INTEGER
count 2
range '0 - 255'
tlv '0000000100000008ffffec1400000014'
dbmin -5100
dbmax 0
dbvalue.0 0
dbvalue.1 0
}
}
control.11 {
iface MIXER
name 'Digital Capture Volume'
value.0 66
value.1 66
comment {
access 'read write user'
type INTEGER
count 2
range '0 - 120'
tlv '0000000100000008fffff44800000032'
dbmin -3000
dbmax 3000
dbvalue.0 300
dbvalue.1 300
}
}
}
--endcollapse--
!!All Loaded Modules
!!------------------
Module
ctr
ccm
nfsv2
nfs
lockd
sunrpc
fscache
xt_hl
ip6t_rt
nf_conntrack_ipv6
nf_defrag_ipv6
ip6t_REJECT
xt_LOG
rfcomm
bnep
xt_limit
xt_tcpudp
xt_addrtype
bluetooth
nf_conntrack_ipv4
nf_defrag_ipv4
xt_conntrack
arc4
ipt_REJECT
ip6table_filter
rtl8192ce
ip6_tables
rtl_pci
rtlwifi
nf_conntrack_netbios_ns
rtl8192c_common
mac80211
nf_conntrack_broadcast
nf_nat_ftp
nf_nat
uvcvideo
fglrx
cfg80211
nf_conntrack_ftp
nf_conntrack
videobuf2_vmalloc
videobuf2_memops
videobuf2_core
iptable_filter
videodev
ip_tables
x_tables
snd_hda_codec_conexant
snd_hda_intel
snd_hda_codec
snd_hwdep
snd_pcm
kvm
snd_page_alloc
snd_seq_midi
snd_seq_midi_event
snd_rawmidi
snd_seq
joydev
toshiba_acpi
serio_raw
sparse_keymap
snd_seq_device
snd_timer
k10temp
wmi
snd
soundcore
shpchp
video
i2c_piix4
mac_hid
binfmt_misc
parport_pc
ppdev
lp
parport
ahci
psmouse
atl1c
libahci
!!Sysfs Files
!!-----------
/sys/class/sound/hwC0D0/init_pin_configs:
0x19 0x03211040
0x1a 0x40f001f0
0x1b 0x03a11030
0x1c 0x40f001f0
0x1d 0x40f001f0
0x1e 0x40f001f0
0x1f 0x90170110
0x20 0x40f001f0
0x22 0x40f001f0
0x23 0x90a60150
/sys/class/sound/hwC0D0/driver_pin_configs:
/sys/class/sound/hwC0D0/user_pin_configs:
/sys/class/sound/hwC0D0/init_verbs:
/sys/class/sound/hwC0D0/hints:
!!ALSA/HDA dmesg
!!--------------
[ 21.521914] kvm: disabled by bios
[ 21.636910] hda-intel 0000:00:14.2: Using LPIB position fix
[ 21.642546] hda-intel 0000:00:14.2: Enable sync_write for stable communication
[ 22.515590] ip_tables: (C) 2000-2006 Netfilter Core Team
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: serendipchick 2350 F...m pulseaudio
/dev/snd/controlC0: serendipchick 2350 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=e7b13ffc-0236-4f7b-9072-f000ac4faecb
InstallationDate: Installed on 2012-10-16 (1148 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
MachineType: TOSHIBA Satellite C655D
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-55-generic root=UUID=a50b00bc-0470-4642-b6ca-a3865840d05a ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-55.74~14.04.1-generic 3.16.7-ckt19
RelatedPackageVersions:
linux-restricted-modules-3.16.0-55-generic N/A
linux-backports-modules-3.16.0-55-generic N/A
linux-firmware 1.127.19
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: trusty
Uname: Linux 3.16.0-55-generic i686
UpgradeStatus: Upgraded to trusty on 2014-06-28 (529 days ago)
UserGroups: adm audio cdrom dip lpadmin plugdev pulse pulse-access sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 06/23/2011
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.60
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: AMD
dmi.chassis.version: None
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.60:bd06/23/2011:svnTOSHIBA:pnSatelliteC655D:pvrPSC0YU-02H002:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnAMD:ct10:cvrNone:
dmi.product.name: Satellite C655D
dmi.product.version: PSC0YU-02H002
dmi.sys.vendor: TOSHIBA
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References
