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Message #151191
[Bug 1525629] CurrentDmesg.txt
apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1525629/+attachment/4534176/+files/CurrentDmesg.txt
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https://bugs.launchpad.net/bugs/1525629
Title:
ASUS X550ZE. HDD - cliking sound
Status in linux package in Ubuntu:
Incomplete
Bug description:
Laptop - ASUS X550ZE (a new one).
HDD always issues clicking sound, even in idle. I tried 'sudo hdparm -B 255 /dev/sda' and 'sudo hdparm -B 254 /dev/sda' - did not help. This sound appears under Ubuntu 14.04, Ubuntu Mate 15.04, Xubuntu 14.04 and 15.04, but with KDE distros (Kubuntu 15.04, Fedora 23, openSUSE) it seems to be ok (or rate of clicking is less, so I do not pay attention). GNOME Disks utility tells that HDD is healthy, "badblocks" didn't find bad blocks. Also this problem is in openSUSE XFCE Leap- but sound is different: something begins to spin time to time.
The same problem on openSUSE Leap - but the sound is different, like something begins to spin time to time and some time it issues a scratch-like sound.
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ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: xubuntu 2677 F.... pulseaudio
/dev/snd/controlC1: xubuntu 2677 F.... pulseaudio
/dev/snd/controlC0: xubuntu 2677 F.... pulseaudio
CasperVersion: 1.340.2
CurrentDesktop: XFCE
DistroRelease: Ubuntu 14.04
IwConfig:
eth0 no wireless extensions.
ppp0 no wireless extensions.
lo no wireless extensions.
LiveMediaBuild: Xubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: ASUSTeK COMPUTER INC. X550ZE
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB:
0 radeondrmfb
1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
RelatedPackageVersions:
linux-restricted-modules-3.19.0-25-generic N/A
linux-backports-modules-3.19.0-25-generic N/A
linux-firmware 1.127.14
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
Tags: trusty
Uname: Linux 3.19.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/09/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 202
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550ZE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr202:bd09/09/2014:svnASUSTeKCOMPUTERINC.:pnX550ZE:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550ZE:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550ZE
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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