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[Bug 1523624] Re: wireless scanner function depends on kernel-version

 

rincewind, thank you for reporting this and helping make Ubuntu better.

Could you please test the latest upstream kernel available from the very
top line at the top of the page from http://kernel.ubuntu.com/~kernel-
ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and
please do not test the daily folder)? Install instructions are available
at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-39cn15ww

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1523624

Title:
  wireless scanner function depends on kernel-version

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I am using Ubuntu Ubuntu 14.04.3 LTS

  I run into problems, when I try to operate (the printer or) the
  scanner of my Canon Pixma MG3250 via wireless connection using the
  driver scangearmp.

  This malfunction correlates with the kernel-version I'm using.

  Until kernel 3.13.0-65 everything was OK.

  3.13.0-66 didn't work, the scanner was not found.

  3.13.0-67 did work again
  3.13.0-68 did still work

  3.13.0-70 didn't work anymore, the scanner could not be found
  3.13.0-71 same as above

  (Ubuntu 15.10 with kernel 4.2.0-19 works fine !!!) <<<<< update
  11.12.2015

  Reinstallation of driver package didn't change anything.
  ---
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jens       2491 F.... pulseaudio
   /dev/snd/pcmC0D0p:   jens       2491 F...m pulseaudio
   /dev/snd/seq:        timidity   1591 F.... timidity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=d4da7400-8b56-48da-956a-f5ed44201045
  InstallationDate: Installed on 2014-04-18 (598 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: LENOVO 434299G
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 inteldrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-71-generic root=UUID=38a9f02e-508a-40b0-893c-ba067344cd2e ro noplymouth resume=/dev/sda2
  ProcVersionSignature: Ubuntu 3.13.0-71.114-generic 3.13.11-ckt29
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-71-generic N/A
   linux-backports-modules-3.13.0-71-generic  N/A
   linux-firmware                             1.127.19
  Tags:  trusty
  Uname: Linux 3.13.0-71-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: fuse
  _MarkForUpload: True
  dmi.bios.date: 07/19/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 39CN15WW
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: MoutCook
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnLENOVO:bvr39CN15WW:bd07/19/2010:svnLENOVO:pn434299G:pvrLenovoV560:rvnLENOVO:rnMoutCook:rvrNotApplicable:cvnLENOVO:ct10:cvrN/A:
  dmi.product.name: 434299G
  dmi.product.version: Lenovo V560
  dmi.sys.vendor: LENOVO

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