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Message #151255
[Bug 1523738] Re: touchpad not working alienware 13 on ubuntu 15.10
sean, as per http://www.dell.com/support/home/us/en/19/product-
support/product/alienware-13-r2/drivers an update to your computer's
buggy and outdated BIOS is available (A05). If you update to this
following https://help.ubuntu.com/community/BIOSUpdate does it change
anything?
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) If the issue is still reproducible, please mark this report Status Confirmed. Otherwise, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-1.2.2
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1523738
Title:
touchpad not working alienware 13 on ubuntu 15.10
Status in linux package in Ubuntu:
Incomplete
Bug description:
Installed ubuntu 15.10 on alienware 13, touchpad is showing up in xinput list as expected, but is totally unresponsive. Was working fine on 14.05
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sean 1610 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=UUID=ed54b297-8650-46ee-b615-6d543bb47b7a
InstallationDate: Installed on 2015-12-07 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Alienware Alienware 13 R2
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=4c119f73-b6e4-4100-9d32-f6052a303bcf ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.149.3
Tags: wily
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/15/2015
dmi.bios.vendor: Alienware
dmi.bios.version: 1.2.0
dmi.board.name: Alienware 13 R2
dmi.board.vendor: Alienware
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Alienware
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnAlienware:bvr1.2.0:bd10/15/2015:svnAlienware:pnAlienware13R2:pvr1.2.0:rvnAlienware:rnAlienware13R2:rvrA00:cvnAlienware:ct10:cvrNotSpecified:
dmi.product.name: Alienware 13 R2
dmi.product.version: 1.2.0
dmi.sys.vendor: Alienware
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