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[Bug 1523346] Re: package linux-image-4.2.0-19-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

 

** Tags removed: need-duplicate-check

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Title:
  package linux-image-4.2.0-19-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  standard periodic update was being processed - had a few programs open
  at the time usually this does not impact the update process

  ProblemType: Package
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-19-generic (not installed)
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  Uname: Linux 4.2.0-18-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  mothball   1743 F.... pulseaudio
   /dev/snd/controlC0:  mothball   1743 F.... pulseaudio
   /dev/snd/controlC2:  mothball   1743 F.... pulseaudio
  Date: Sun Dec  6 21:28:36 2015
  DuplicateSignature: package:linux-image-4.2.0-19-generic:(not installed):subprocess new pre-installation script returned error exit status 128
  ErrorMessage: subprocess new pre-installation script returned error exit status 128
  HibernationDevice: RESUME=UUID=4a96c000-65e7-44d7-8d74-80708ebfff95
  InstallationDate: Installed on 2015-11-01 (35 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  IwConfig:
   enp2s0    no wireless extensions.
   
   enp3s0    no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: MICRO-STAR INTERNATIONAL CO.,LTD MS-7577
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic root=UUID=e58b6016-2b89-46e2-94db-1ec5edaa4fd7 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-29
  RfKill:
   
  SourcePackage: linux
  Title: package linux-image-4.2.0-19-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/01/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V1.16
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: 790FX-GD70(MS-7577)
  dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.16:bd12/01/2010:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7577:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rn790FX-GD70(MS-7577):rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0:
  dmi.product.name: MS-7577
  dmi.product.version: 1.0
  dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD

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