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[Bug 1526285] Re: package linux-image-3.19.0-39-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"


** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1526285

Title:
  package linux-image-3.19.0-39-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  This was originally a grub problem and I followed the instructions to
  restore same from the how to.  To get the boot repair it wanted me to
  update the image from -15 to -30 which did not happen.  It started
  with grub failing to find the first block and dropping dead so that I
  would have to go through loading the vmlinuz and initrd by hand.

  ProblemType: Package
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-39-generic (not installed)
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic i686
  ApportVersion: 2.17.2-0ubuntu1.3
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ntr         736 F.... lxpanel
  Date: Tue Dec 15 06:27:56 2015
  DpkgHistoryLog:
   Start-Date: 2015-12-15  06:27:48
   Commandline: apt-get -f install
   Install: linux-image-extra-3.19.0-39-generic:i386 (3.19.0-39.44, automatic), linux-libc-dev:i386 (3.19.0-39.44, automatic), linux-image-3.19.0-39-generic:i386 (3.19.0-39.44, automatic), linux-image-3.19.0-26-generic:i386 (3.19.0-26.28, automatic)
  DuplicateSignature: package:linux-image-3.19.0-39-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=68bbe611-e3d5-453f-8749-ec1d5ddab85d
  InstallationDate: Installed on 2015-08-07 (129 days ago)
  InstallationMedia: Lubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
  Lsusb:
   Bus 001 Device 002: ID 13fe:4200 Kingston Technology Company Inc. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Dell Computer Corporation Latitude D600
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=/dev/sda1
  RelatedPackageVersions: grub-pc 2.02~beta2-22ubuntu1.1
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.19.0-39-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/29/2003
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A08
  dmi.board.name: 0X2034
  dmi.board.vendor: Dell Computer Corporation
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Computer Corporation
  dmi.modalias: dmi:bvnDellComputerCorporation:bvrA08:bd10/29/2003:svnDellComputerCorporation:pnLatitudeD600:pvr:rvnDellComputerCorporation:rn0X2034:rvr:cvnDellComputerCorporation:ct8:cvr:
  dmi.product.name: Latitude D600
  dmi.sys.vendor: Dell Computer Corporation

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