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[Bug 1457350] Re: Random Freezing problem with Ubuntu 14.04 LTS, Lenovo Laptop T420

 

prasad patil, at your earliest convenience, could you please test the
latest upstream kernel available from the very top line at the top of
the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D
(the release names are irrelevant for testing, and please do not test
the daily folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-1.46
** Tags added: latest-bios-1.46

** Attachment removed: "UdevDb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4401472/+files/UdevDb.txt

** Attachment removed: "UdevLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4401473/+files/UdevLog.txt

** Attachment removed: "RfKill.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4401471/+files/RfKill.txt

** Attachment removed: "PulseList.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4401470/+files/PulseList.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4401469/+files/ProcModules.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4401468/+files/ProcInterrupts.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4401467/+files/ProcEnviron.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4401466/+files/ProcCpuinfo.txt

** Attachment removed: "Lsusb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4401465/+files/Lsusb.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4401464/+files/Lspci.txt

** Attachment removed: "IwConfig.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4401463/+files/IwConfig.txt

** Attachment removed: "HookError_source_linux.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4401462/+files/HookError_source_linux.txt

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4401461/+files/Dependencies.txt

** Attachment removed: "CRDA.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4401460/+files/CRDA.txt

** Attachment removed: "AlsaInfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4401459/+files/AlsaInfo.txt

** Description changed:

  Ubuntu 14.04 freezes on Lenovo Thinkpad 420.
  
- ProblemType: Bug
- DistroRelease: Ubuntu 14.04
- Package: linux-image-3.13.0-53-generic 3.13.0-53.88
- ProcVersionSignature: Ubuntu 3.13.0-53.88-generic 3.13.11-ckt19
- Uname: Linux 3.13.0-53-generic x86_64
- ApportVersion: 2.14.1-0ubuntu3.10
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  479153     2639 F.... pulseaudio
- CurrentDesktop: Unity
- CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
- Date: Thu May 21 12:41:14 2015
- InstallationDate: Installed on 2015-02-04 (105 days ago)
- InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
- MachineType: LENOVO 4236PA6
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-53-generic root=UUID=f76e0417-cd99-44f8-a4e7-f405327f44be ro quiet splash vt.handoff=7
- SourcePackage: linux
- UpgradeStatus: No upgrade log present (probably fresh install)
- WifiSyslog:
-  
- dmi.bios.date: 03/26/2012
- dmi.bios.vendor: LENOVO
- dmi.bios.version: 83ET69WW (1.39 )
- dmi.board.asset.tag: Not Available
- dmi.board.name: 4236PA6
- dmi.board.vendor: LENOVO
- dmi.board.version: Not Available
- dmi.chassis.asset.tag: No Asset Information
- dmi.chassis.type: 10
- dmi.chassis.vendor: LENOVO
- dmi.chassis.version: Not Available
- dmi.modalias: dmi:bvnLENOVO:bvr83ET69WW(1.39):bd03/26/2012:svnLENOVO:pn4236PA6:pvrThinkPadT420:rvnLENOVO:rn4236PA6:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
- dmi.product.name: 4236PA6
- dmi.product.version: ThinkPad T420
- dmi.sys.vendor: LENOVO
- --- 
+ ---
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  479153     4208 F.... pulseaudio
- CurrentDesktop: Unity
- CurrentDmesg:
-  Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
-  dmesg: write failed: Broken pipe
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  479153     4208 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=5368ef0a-7ec6-40f6-ba2f-37ed9e9e6cb2
  InstallationDate: Installed on 2015-02-04 (314 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: LENOVO 4236PA6
  Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=en_IN:en
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_IN
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-39-generic root=UUID=f76e0417-cd99-44f8-a4e7-f405327f44be ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
+ PulseList:
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-3.19.0-39-generic N/A
+  linux-backports-modules-3.19.0-39-generic  N/A
+  linux-firmware                             1.127.19
  Tags:  trusty
  Uname: Linux 3.19.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: bumblebee sudo
- WifiSyslog:
-  
+ UserGroups:
+ 
  _MarkForUpload: True
  dmi.bios.date: 07/05/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 83ET76WW (1.46 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 4236PA6
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr83ET76WW(1.46):bd07/05/2013:svnLENOVO:pn4236PA6:pvrThinkPadT420:rvnLENOVO:rn4236PA6:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 4236PA6
  dmi.product.version: ThinkPad T420
  dmi.sys.vendor: LENOVO
- --- 
- ApportVersion: 2.14.1-0ubuntu3.19
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  479153     4208 F.... pulseaudio
- DistroRelease: Ubuntu 14.04
- HibernationDevice: RESUME=UUID=5368ef0a-7ec6-40f6-ba2f-37ed9e9e6cb2
- InstallationDate: Installed on 2015-02-04 (314 days ago)
- InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
- MachineType: LENOVO 4236PA6
- Package: linux (not installed)
- ProcEnviron:
-  LANGUAGE=en_IN:en
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_IN
-  SHELL=/bin/bash
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-39-generic root=UUID=f76e0417-cd99-44f8-a4e7-f405327f44be ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
- PulseList:
-  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
-  No PulseAudio daemon running, or not running as session daemon.
- RelatedPackageVersions:
-  linux-restricted-modules-3.19.0-39-generic N/A
-  linux-backports-modules-3.19.0-39-generic  N/A
-  linux-firmware                             1.127.19
- Tags:  trusty
- Uname: Linux 3.19.0-39-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups:
-  
- _MarkForUpload: True
- dmi.bios.date: 07/05/2013
- dmi.bios.vendor: LENOVO
- dmi.bios.version: 83ET76WW (1.46 )
- dmi.board.asset.tag: Not Available
- dmi.board.name: 4236PA6
- dmi.board.vendor: LENOVO
- dmi.board.version: Not Available
- dmi.chassis.asset.tag: No Asset Information
- dmi.chassis.type: 10
- dmi.chassis.vendor: LENOVO
- dmi.chassis.version: Not Available
- dmi.modalias: dmi:bvnLENOVO:bvr83ET76WW(1.46):bd07/05/2013:svnLENOVO:pn4236PA6:pvrThinkPadT420:rvnLENOVO:rn4236PA6:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
- dmi.product.name: 4236PA6
- dmi.product.version: ThinkPad T420
- dmi.sys.vendor: LENOVO

** Attachment removed: "AlsaInfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4535414/+files/AlsaInfo.txt

** Attachment removed: "CRDA.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4535415/+files/CRDA.txt

** Attachment removed: "HookError_source_linux.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4535416/+files/HookError_source_linux.txt

** Attachment removed: "IwConfig.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4535417/+files/IwConfig.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4535418/+files/Lspci.txt

** Attachment removed: "Lsusb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4535419/+files/Lsusb.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4535420/+files/ProcCpuinfo.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4535421/+files/ProcEnviron.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457350/+attachment/4535422/+files/ProcInterrupts.txt

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1457350

Title:
  Random Freezing problem with Ubuntu 14.04 LTS, Lenovo Laptop T420

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu 14.04 freezes on Lenovo Thinkpad 420.

  ---
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  479153     4208 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=5368ef0a-7ec6-40f6-ba2f-37ed9e9e6cb2
  InstallationDate: Installed on 2015-02-04 (314 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: LENOVO 4236PA6
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-39-generic root=UUID=f76e0417-cd99-44f8-a4e7-f405327f44be ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-39-generic N/A
   linux-backports-modules-3.19.0-39-generic  N/A
   linux-firmware                             1.127.19
  Tags:  trusty
  Uname: Linux 3.19.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  _MarkForUpload: True
  dmi.bios.date: 07/05/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 83ET76WW (1.46 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 4236PA6
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr83ET76WW(1.46):bd07/05/2013:svnLENOVO:pn4236PA6:pvrThinkPadT420:rvnLENOVO:rn4236PA6:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 4236PA6
  dmi.product.version: ThinkPad T420
  dmi.sys.vendor: LENOVO

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References