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[Bug 565202] Re: BUG: soft lockup due to APIC being enabled in BIOS

 

Tony Mugan, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily kernel folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11.1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/565202

Title:
  BUG: soft lockup due to APIC being enabled in BIOS

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This is a periodic lockup on this PC with all latest Lucid updates.

  The machine is completely unresponsive and even the caps-lock does not work.
  It eventually comes back if I wait.
  I have also reported similar bugs previously as shown - so they could be marked as duplicate I suspect.

  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/560493

  https://bugs.launchpad.net/ubuntu/+source/linux-backports-
  modules-2.6.32/+bug/560676

  Happy to do some testing if anyone can direct me.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 10.04
  Package: linux-image-2.6.32-21-generic 2.6.32-21.32
  Regression: No
  Reproducible: No
  ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-21-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
  Annotation: Your system might become unstable now and might need to be restarted.
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  tony       1490 F.... pulseaudio
   /dev/snd/controlC0:  tony       1490 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'VT82xx'/'HDA VIA VT82xx at 0xfbefc000 irq 17'
     Mixer name	: 'Realtek ALC883'
     Components	: 'HDA:10ec0883,1043c603,00100002'
     Controls      : 38
     Simple ctrls  : 21
  Card1.Amixer.info:
   Card hw:1 'U0x46d0x8d7'/'USB Device 0x46d:0x8d7 at usb-0000:00:10.1-1, full speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB046d:08d7'
     Controls      : 3
     Simple ctrls  : 2
  Date: Sat Apr 17 15:22:27 2010
  Failure: oops
  Frequency: I don't know.
  HibernationDevice: RESUME=UUID=b832bb82-880d-4e72-9607-b12040855c55
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100406.1)
  MachineType: System manufacturer System Product Name
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=459e14ec-8e51-497d-91c0-6bbf70c508b2 ro quiet splash
  RelatedPackageVersions: linux-firmware 1.34
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: BUG: soft lockup - CPU#0 stuck for 74s! [ksoftirqd/0:4]
  dmi.bios.date: 09/14/2007
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1005
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M2V-MX
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1005:bd09/14/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2V-MX:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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