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[Bug 1526393] Re: ASUS ROG G752 TouchPad not detected

 

Zhiqiang Sui, at your earliest convenience, could you please test the
latest upstream kernel available from the very top line at the top of
the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D
(the release names are irrelevant for testing, and please do not test
the daily folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-205

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

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https://bugs.launchpad.net/bugs/1526393

Title:
   ASUS ROG G752 TouchPad not detected

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Laptop Model :  ASUS ROG G752VT-DH72
  First Appearance :  I got two ASUS ROG G752 laptops yesterday afternoon. Installed Ubuntu 14.04.03 with pre-installed Windows 10. Both two laptops can not detect launchpad.
  Manufacturer : ASUSwith

  *xinput list

  xinput list
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ Sunrex/JME Ghost Key Elimiantion Keyboard	id=10	[slave  pointer  (2)]
  ⎜   ↳ ASUS Tech Inc. ASUS HID Device          	id=13	[slave  pointer  (2)]
  ⎜   ↳ ASUS Tech Inc. ASUS HID Device          	id=14	[slave  pointer  (2)]
  ⎜   ↳ Microsoft Microsoft 5-Button Mouse with IntelliEye(TM)	id=12	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
      ↳ Sunrex/JME Ghost Key Elimiantion Keyboard	id=9	[slave  keyboard (3)]
      ↳ USB2.0 HD UVC WebCam                    	id=11	[slave  keyboard (3)]
      ↳ Asus WMI hotkeys                        	id=15	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=16	[slave  keyboard (3)]

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-25-generic 3.19.0-25.26~14.04.1 [modified: boot/vmlinuz-3.19.0-25-generic]
  ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
  Uname: Linux 3.19.0-25-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue Dec 15 10:37:27 2015
  InstallationDate: Installed on 2015-12-14 (1 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  logan      1976 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=d21349d4-a2e3-4591-8888-a533881af2e8
  InstallationDate: Installed on 2015-12-14 (3 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: ASUSTeK COMPUTER INC. G752VT
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-39-generic.efi.signed root=UUID=feeb3b62-a26b-486a-bba9-8f4eedd0f6df ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-39-generic N/A
   linux-backports-modules-3.19.0-39-generic  N/A
   linux-firmware                             1.127.19
  Tags:  trusty
  Uname: Linux 3.19.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/23/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G752VT.205
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G752VT
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG752VT.205:bd09/23/2015:svnASUSTeKCOMPUTERINC.:pnG752VT:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG752VT:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: G752VT
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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